bigwally Posted March 14, 2018 #1 Share Posted March 14, 2018 I got an up-sell offer email today - obstructed H to OV C-FF for $99pp. Was absolutely not interested because we chose a very specific cat H (7083, Navigation deck aft on Volendam), but I would have maybe gone for an up-sell to a Verandah (for more money than requested for the OV up-sell, obviously). So I called in and said, "I'm not really interested in this, but do you have any other up-sells going I might be more interested in?" "Josh" replied, "If it's not in the offer letter, then no". So do I already have to be in a cat C-FF OV to get an up-sell offer to a Verandah? If so, that seems like a pretty narrow minded way of doing things. Color me very disappointed. Do you think I should call in again and not mention the offer letter? Link to comment Share on other sites More sharing options...
bigwally Posted March 14, 2018 Author #2 Share Posted March 14, 2018 I called back and spoke to somebody else - he said it's doubtful they'll be doing up-sells to anything better than OV on this sailing. Looks like maybe everything better is sold out. Link to comment Share on other sites More sharing options...
Happily@Sea Posted March 14, 2018 #3 Share Posted March 14, 2018 I just got an offer from an OV to Vista Ste on Zaandam [23 days] but they wanted $1800 for a single person. Plus in Vista Stes their bathtubs are too high - so I wouldn't take a cheaper one anyway. Ours is a repo cruise. Link to comment Share on other sites More sharing options...
Rare albingirl Posted March 14, 2018 #4 Share Posted March 14, 2018 Upsell offers can be unpredictable. We always book the cabin we can happily live with so that we aren't disappointed. You can try calling again; you have nothing to lose. Link to comment Share on other sites More sharing options...
Rare kazu Posted March 14, 2018 #5 Share Posted March 14, 2018 Upsell offers are just that - "offers". They are not always good or appealing and may be very appealing to others. The Vistas (verandahs) on our sailings are sold out and that may well be the case for your cruise. Now, one of them may be upsold creating an opening so definitely worth calling back in a few days. Good luck :) Link to comment Share on other sites More sharing options...
SilvertoGold Posted March 14, 2018 #6 Share Posted March 14, 2018 As noted, depends on how much inventory is left to sell. I don't think HAL does upsells straight from Inside to Balcony very often. Not unless there is a degree of desperation. Taking a look at how much inventory is left might give you an idea of your chances. How soon is your cruise and what ship: these are factors. Link to comment Share on other sites More sharing options...
DaveOKC Posted March 14, 2018 #7 Share Posted March 14, 2018 As noted, depends on how much inventory is left to sell. I don't think HAL does upsells straight from Inside to Balcony very often. Not unless there is a degree of desperation. Taking a look at how much inventory is left might give you an idea of your chances. How soon is your cruise and what ship: these are factors. My brother just got an upsell offer from an Inside to a balcony on the Koningsdam a couple of weeks ago. In fact he had two offers - the second one went quickly though. Link to comment Share on other sites More sharing options...
taxmantoo Posted March 14, 2018 #8 Share Posted March 14, 2018 The moral of the story is ... If you want an OV cabin, book an OV cabin ... If you want a balcony cabin, book a balcony cabin ! Not trying to defend HAL, but calling THEM narrow minded because of YOUR choice is pushing it ! Link to comment Share on other sites More sharing options...
SilvertoGold Posted March 14, 2018 #9 Share Posted March 14, 2018 My brother just got an upsell offer from an Inside to a balcony on the Koningsdam a couple of weeks ago. In fact he had two offers - the second one went quickly though. That is great!! I am not surprised at all. It does not looks as if the K is having cabins flying off the shelf. Pricing down consistently, even for Europe sailings! Link to comment Share on other sites More sharing options...
sail7seas Posted March 14, 2018 #10 Share Posted March 14, 2018 The best answer, IMO is to book and pay for the cabin y ou would like to be in. Most people who will be in that cab in cagtegory, chose and paid for it at the going rate or close to it. Why would any of us book full fare cabins if HAL continuously 'gives them away for lots less money than they charge us? Is it the impression of many here tha t Koningsdam may not be selling out regularly? Link to comment Share on other sites More sharing options...
CM1984 Posted March 14, 2018 #11 Share Posted March 14, 2018 The moral of the story is ... If you want an OV cabin, book an OV cabin ... If you want a balcony cabin, book a balcony cabin ! Not trying to defend HAL, but calling THEM narrow minded because of YOUR choice is pushing it ! Well said! Link to comment Share on other sites More sharing options...
VennDiagram Posted March 14, 2018 #12 Share Posted March 14, 2018 .... So do I already have to be in a cat C-FF OV to get an up-sell offer to a Verandah? If so, that seems like a pretty narrow minded way of doing things. Color me very disappointed. Do you think I should call in again and not mention the offer letter? That is not how it has ever worked for us -- and we book low-end OVs pretty regularly. In any offer we have received, we've gotten offers to move to "whatever" they were selling -- better OVs, verandahs, suites. Of course, each category had its own price attached. Link to comment Share on other sites More sharing options...
SetAnOpenCourse Posted March 15, 2018 #13 Share Posted March 15, 2018 The moral of the story is ... If you want an OV cabin, book an OV cabin ... If you want a balcony cabin, book a balcony cabin ! Not trying to defend HAL, but calling THEM narrow minded because of YOUR choice is pushing it ! Unless I'm mistaken the OP merely assumed, apparently in error, for their cruise anyway, that higher categories were available and that HAL sent up sell offers for those categories to passengers booked in categories higher than theirs. You can dispute the possibility of such a practice. However I think your reply doesn't really address the point the OP made. Link to comment Share on other sites More sharing options...
Rare kazu Posted March 15, 2018 #14 Share Posted March 15, 2018 Unless I'm mistaken the OP merely assumed, apparently in error, for their cruise anyway, that higher categories were available and that HAL sent up sell offers for those categories to passengers booked in categories higher than theirs. You can dispute the possibility of such a practice. However I think your reply doesn't really address the point the OP made. but the advice is good. and helpful for many that might be reading this post. The OP has already adhered to that advice and has a cabin of their choice and have done well in doing so. anything else now is a bonus. Link to comment Share on other sites More sharing options...
SetAnOpenCourse Posted March 15, 2018 #15 Share Posted March 15, 2018 but the advice is good. and helpful for many that might be reading this post. The OP has already adhered to that advice and has a cabin of their choice and have done well in doing so. anything else now is a bonus. I have to agree, although personally, when I book I tend to hope that the big upsell at a good price will come my way. It only happened once though, which is a little hard to understand. I guess it was because it was only my second HAL cruise, after which the data started to show that I wasn't a major source of revenue. 🙂 Link to comment Share on other sites More sharing options...
bigwally Posted March 15, 2018 Author #16 Share Posted March 15, 2018 Well just to add more fuel to this one, someone else on our same sailing got an up-sell offer from Vista to either Neptune or Pinnacle, but didn’t think the deal was attractive enough to change. So there are definitely higher cabin categories available than OV and definitely not (yet) being offered in my direction. PS - very happy with Navigation deck aft, but if a great up-sell came along who wouldn't take it. Would you turn one down? Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted March 15, 2018 #17 Share Posted March 15, 2018 I was watching for new categories opening up on an upcoming sailing. The moment it changed from "Sold Out" to available on the HAL site was the moment I called my PCC to purchase the upgrade. Just had to keep an eye out! Link to comment Share on other sites More sharing options...
Cruise4food Posted March 15, 2018 #18 Share Posted March 15, 2018 I got an up-sell offer email today - obstructed H to OV C-FF for $99pp. Was absolutely not interested because we chose a very specific cat H (7083, Navigation deck aft on Volendam), but I would have maybe gone for an up-sell to a Verandah (for more money than requested for the OV up-sell,? I just uploaded pics for the Volendam 7086 room next to yours at the facts about HAL site. Sounds as if you already know the benefits of those two rooms for wake watchers. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
bigwally Posted March 15, 2018 Author #19 Share Posted March 15, 2018 I just uploaded pics for the Volendam 7086 room next to yours at the facts about HAL site. Sounds as if you already know the benefits of those two rooms for wake watchers. Nice! Thanks for doing that. Link to comment Share on other sites More sharing options...
a.madruga Posted March 16, 2018 #20 Share Posted March 16, 2018 I was watching for new categories opening up on an upcoming sailing. The moment it changed from "Sold Out" to available on the HAL site was the moment I called my PCC to purchase the upgrade. Just had to keep an eye out! Three weeks out first offer SS to SA. $1600 for one week NA Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted March 16, 2018 #21 Share Posted March 16, 2018 Three weeks out first offer SS to SA. $1600 for one week NA Are you going to upgrade when it comes down? Link to comment Share on other sites More sharing options...
DaveOKC Posted March 16, 2018 #22 Share Posted March 16, 2018 Three weeks out first offer SS to SA. $1600 for one week NA Not a very good deal IMO. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted March 16, 2018 #23 Share Posted March 16, 2018 Three weeks out first offer SS to SA. $1600 for one week NA Not a very good deal IMO. Agree -- not a good deal for a one week cruise. Link to comment Share on other sites More sharing options...
a.madruga Posted March 16, 2018 #24 Share Posted March 16, 2018 Are you going to upgrade when it comes down? At $249 PP Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted March 17, 2018 #25 Share Posted March 17, 2018 I would call back Link to comment Share on other sites More sharing options...
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