Removed From a Ship

Has anyone been removed from a ship where they felt it was unjustified?

I'm sure that everyone who has been removed from a ship for whatever reason thought it was unjustified.

If you do a search, you will find a couple of threads on the topics you are asking about. Generally, people don't come here to brag about being kicked off a ship. But there are a couple threads about people being denied boarding, or missing ships at ports.

Hmm, interesting question...this would be expected of a "newbie" to CC, normally a first post. On the other hand, if indeed anyone would post, I don't believe that internet is one of the perks they would be getting

Watching the Galveston Cruise ship webcam on debarkation morning, I regularly see people who are escorted off the ship with shiny new bracelets and an honor guard of men/women. I am sure they feel that the special treatment was unjustified :)

Sometimes there is a warrant out on someone for something that has nothing to do with the cruise line. They are complying with local law enforcement, or state and federal authorities.

Roz

Has anyone been removed from a ship where they felt it was unjustified?

everyone. that being said. probably 99% of the time it WAS justified.

Has anyone been removed from a ship where they felt it was unjustified?

Have you?

I am sure most people removed or denied boarding FEEL that it is unjustified. However, I am sure that virtually every time it is justified.

Has anyone been removed from a ship where they felt it was unjustified?

I was forced off a Carnival ship multiple times for no reason at all. Oh, wait! The cruise was over, so I guess I did deserve it ;p:')

I was forced off a Carnival ship multiple times for no reason at all. Oh, wait! The cruise was over, so I guess I did deserve it ;p:')

Not paying for the next cruise seems justified:evilsmile::evilsmile::evilsmile:

But some people disagree...

Have you?

Yes. I have also heard of others who appeared to not be justified. Trying to determine a pattern. Not the normal disembarking for fights, etc. More unique and more involving elderly cruisers.

I had contacted a stomach virus from the ship (was on a b2b and never eat ashore). Was put off in San Antonio, Chile where little English was spoken, and sent to a hospital. Treated, given medication and flew up and met ship three days later in Arica, Chile. Problem had gone away, but ship would not let us back on. Would not test me. I told them they could quarantine me for rest of cruise if they were worried. Basically abandoned a 78 and 75 year old couple in Chile. I understand their policy on stomach virus. But problem had gone away and they still would not do anything .

You can read the details, for us traumatic, if CC publishes my 3/18 Infinity

Has anyone been removed from a ship where they felt it was unjustified?

You want a firsthand story? OK but mine is merely being unjustifiably threatened with removal:

In one port (of the unnamed itinerary of this unnamed ship on an unnamed cruise line) there was a ship's excursion to various Jewish Heritage sites. Both the excursion manager (who was from Austria) and one of their staff made their displeasure with offering this tour known with several subtle but distinctly anti-Semitic gestures. I put in a request to meet personally with said excursion manager. Who forward the request to the purser's desk. I was subsequently called into a meeting attended by the Hotel Manager and the Passenger Services Manager demanding I retract and apologize for reporting what I had experienced--which had to be false as "everyone on this ship treats everyone the same" period--or else I would be referred to the Captain with their request that I be removed at the next port.

Yes. I have also heard of others who appeared to not be justified. Trying to determine a pattern. Not the normal disembarking for fights, etc. More unique and more involving elderly cruisers.

 

I had contacted a stomach virus from the ship (was on a b2b and never eat ashore). Was put off in San Antonio, Chile where little English was spoken, and sent to a hospital. Treated, given medication and flew up and met ship three days later in Arica, Chile. Problem had gone away, but ship would not let us back on. Would not test me. I told them they could quarantine me for rest of cruise if they were worried. Basically abandoned a 78 and 75 year old couple in Chile. I understand their policy on stomach virus. But problem had gone away and they still would not do anything .

 

You can read the details, for us traumatic, if CC publishes my 3/18 Infinity

review.

No thanks. I was just curious if you had been since as you asked the question.

Yes. I have also heard of others who appeared to not be justified. Trying to determine a pattern. Not the normal disembarking for fights, etc. More unique and more involving elderly cruisers.

 

I had contacted a stomach virus from the ship (was on a b2b and never eat ashore). Was put off in San Antonio, Chile where little English was spoken, and sent to a hospital. Treated, given medication and flew up and met ship three days later in Arica, Chile. Problem had gone away, but ship would not let us back on. Would not test me. I told them they could quarantine me for rest of cruise if they were worried. Basically abandoned a 78 and 75 year old couple in Chile. I understand their policy on stomach virus. But problem had gone away and they still would not do anything .

 

You can read the details, for us traumatic, if CC publishes my 3/18 Infinity

review.

To be clear, you were not removed from the ship for an unjustified reason. You were medically evacuated for proper medical treatment that the ship could not adequately provide. It would seem that your complaint is that you were unjustifiably denied boarding. In this case, it is up to the judgement of the medical officer (and ultimately the Captain.). His reason may have had nothing to do with you spreading contagion among your fellow passengers, and everything to do with the risk of you relapsing or developing complications and requiring yet another medical evacuation. I doubt that you were abandoned. Every port has a port agent to assist passengers.

I doubt that you were abandoned. Every port has a port agent to assist passengers.

The port agent in Arica would not assist them as they would have been removed from the ship's manifest in San Antonio. Though I agree that their beef is not being put off in San Antonio, but how they came to believe they would be able to rejoin the ship in Arica. If Celebrity gave them that impression then there is the sticking point.

And the exact same thing happened to a couple I met on another cruise: one of them became ill and was sent to a hospital for a chest X ray when the ship arrived in port the next morning. One of their companions (in a different cabin) told me that they were initially assured they could rejoin the ship at the penultimate port (with three days remaining in a two week cruise) but that permission was subsequently withdrawn. Though the cruise line did assist them in changing their air tickets to fly home from the intermediate port.

(And not to be oblique...but there is quite a coincidence in the OP disclosing the specific ship and itinerary in post #12 while I was simultaneously typing post #13. Hmmm....)

I'm sure every cruise contract has a clause stating you can be removed at any time for any reason with no recourse.

It would seem that your complaint is that you were unjustifiably denied boarding. /quote]

 

Or, based on what some people post on these boards when they think they have been mistreated, it might have been because the passenger became so incensed and belligerent that they were not allowed back on.

Not me, but this story comes to mind. I think a few people on here will remember it:

Very overkill by Royal in my opinion.

...I doubt that you were abandoned. Every port has a port agent to assist passengers.

It is not the port agent's job to provide customer service for the line.

It would seem that your complaint is that you were unjustifiably denied boarding. /quote]

 

Or, based on what some people post on these boards when they think they have been mistreated, it might have been because the passenger became so incensed and belligerent that they were not allowed back on.

 

Sorry, not the case. Angry, pleading, despondent, but not belligerent. Actually, person who came out to inform us was a good friend, the Guest Relations Manager. Would not get belligerent with her. In fact, the decision was made already. Said it was Miami HQ that decided. Tears all around. BTW, when I went over the passenger list with guard at gate, our names were not on it. Gave us hope to travel to Arica, but they had decided earlier.

 

Had two different port agents, both not helpful. Another story

You want a firsthand story? OK but mine is merely being unjustifiably threatened with removal:

 

In one port (of the unnamed itinerary of this unnamed ship on an unnamed cruise line) there was a ship's excursion to various Jewish Heritage sites. Both the excursion manager (who was from Austria) and one of their staff made their displeasure with offering this tour known with several subtle but distinctly anti-Semitic gestures. I put in a request to meet personally with said excursion manager. Who forward the request to the purser's desk. I was subsequently called into a meeting attended by the Hotel Manager and the Passenger Services Manager demanding I retract and apologize for reporting what I had experienced--which had to be false as "everyone on this ship treats everyone the same" period--or else I would be referred to the Captain with their request that I be removed at the next port.

A Captain even thinking of removing you from the ship because you wouldn't retract a complaint? You didn't believe that yourself at the time, did you? The damage could have been enough to end his career.

It is not the port agent's job to provide customer service for the line.

Did I say anything about customer service? The port agent would have been their point of contact to provide them with information they might need. So they weren't abandoned.

Did I say anything about customer service? The port agent would have been their point of contact to provide them with information they might need. So they weren't abandoned.

That is customer service.

Yes. I have also heard of others who appeared to not be justified. Trying to determine a pattern. Not the normal disembarking for fights, etc. More unique and more involving elderly cruisers.

 

I had contacted a stomach virus from the ship (was on a b2b and never eat ashore). Was put off in San Antonio, Chile where little English was spoken, and sent to a hospital. Treated, given medication and flew up and met ship three days later in Arica, Chile. Problem had gone away, but ship would not let us back on. Would not test me. I told them they could quarantine me for rest of cruise if they were worried. Basically abandoned a 78 and 75 year old couple in Chile. I understand their policy on stomach virus. But problem had gone away and they still would not do anything .

 

You can read the details, for us traumatic, if CC publishes my 3/18 Infinity

review.

I am sorry to hear you were ill and then that you were taken off the cruise, but I am sure it was deemed to be in your best interests for your health at the time. That in no way explains why they wouldn't allow you back on though, all I can think of is that there must have been a legal reason.