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Club Royal taxes & fees?


TVLady3
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Last month I booked my comp Prime cruise on the Anthem for next March 15th. I only had to pay the port charges of $150.27pp. I was doing a mock booking of that cruise recently and noticed the price of port charges were $128.50pp.

I called Club Royal for the lower fees but they would not change it. They said, they don't see it on their end. I was looking on RC web site and mentioned this and they still refused to lower the charge.

Just saying, what the heck? Anyone ever have this happen to a comped cruise?

 

 

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Several times, we've seen portcharges/taxes lowered before the cruise.

But they will give you an on board credit on the ship, but not before

(in case they go back up)

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Last month I booked my comp Prime cruise on the Anthem for next March 15th. I only had to pay the port charges of $150.27pp. I was doing a mock booking of that cruise recently and noticed the price of port charges were $128.50pp.

I called Club Royal for the lower fees but they would not change it. They said, they don't see it on their end. I was looking on RC web site and mentioned this and they still refused to lower the charge.

Just saying, what the heck? Anyone ever have this happen to a comped cruise?

 

 

Sent from my iPad using Forums

 

 

Maybe call back and try another agent or take a screenshot and email it to them? I'm on same sailing and mine is the $128.50.

Edited by CruisingfromDE
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Maybe call back and try another agent or take a screenshot and email it to them? I'm on same sailing and mine is the $128.50.

 

 

Booked this a long time ago and mine shows $147

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Several times, we've seen portcharges/taxes lowered before the cruise.

But they will give you an on board credit on the ship, but not before

(in case they go back up)

 

 

Is the OBC issued automatically if the taxes/fees decrease or do you have to ask for it to be credited at guest services?

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Is the OBC issued automatically if the taxes/fees decrease or do you have to ask for it to be credited at guest services?

It should be issued automatically, but it wouldnt hurt to later talk to someone at guest services to see. Also would help if you could print out the page with the tax difference & the date, to show what you saw.

And esp. look at the tax amt, just before your cruise, to see if it went down.

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It should be issued automatically, but it wouldnt hurt to later talk to someone at guest services to see. Also would help if you could print out the page with the tax difference & the date, to show what you saw.

And esp. look at the tax amt, just before your cruise, to see if it went down.

 

Thank you. :cool:

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It should be issued automatically, but it wouldnt hurt to later talk to someone at guest services to see. Also would help if you could print out the page with the tax difference & the date, to show what you saw.

And esp. look at the tax amt, just before your cruise, to see if it went down.

 

Here is the screen copy from CP for your cruise. It states $128.50. Did the itinerary change to cause a reduction in the port fees and taxes?

 

Back to Sailing Availability

Exit

Reservation # : Pending

Pending

Royal Caribbean International

Anthem Of The Seas

 

8 Nights Bahamas

 

Starting 15MAR2019

Total for All Rooms (USD) : Pending

Total Taxes, Fees and Port Expenses Per Person : 128.50

 

Price includes all guest, taxes, fees and port expenses.

 

Promo Code Get Promo Codes

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Here is the screen copy from CP for your cruise. It states $128.50. Did the itinerary change to cause a reduction in the port fees and taxes?

 

Back to Sailing Availability

Exit

Reservation # : Pending

Pending

Royal Caribbean International

Anthem Of The Seas

 

8 Nights Bahamas

 

Starting 15MAR2019

Total for All Rooms (USD) : Pending

Total Taxes, Fees and Port Expenses Per Person : 128.50

 

Price includes all guest, taxes, fees and port expenses.

 

Promo Code Get Promo Codes

 

 

Hi, thank you. The itinerary didn't change, I was charged the $128.50 on this sailing, but noticed on my October 7-day sailing to same ports taxes and fees were charged at $151.60 pp and is now showing at $130 something.

Edited by CruisingfromDE
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