lysolqn Posted October 8, 2009 #1 Share Posted October 8, 2009 I've been trying (unsuccessfully!) to access My Celebrity for a cruise that's coming up in about three weeks. After I enter my booking number and name, I get the following error in red - "Cannot add booking association due to internal restrictions." Any idea what that's all about? Any suggestions? Thanks. Link to comment Share on other sites More sharing options...
JanineM Posted October 8, 2009 #2 Share Posted October 8, 2009 The first thing I'd do is empty my cache ... that often solves a lot of problems. If that doesn't work then call Celebrity. I have not heard that error message before, so in my opinion, it's worth a phone call! Link to comment Share on other sites More sharing options...
lysolqn Posted October 8, 2009 Author #3 Share Posted October 8, 2009 Just tried again and this response pops up - "We are currently unable to process your request. Please try again later." Perhaps is having issues with its website or is doing maintenance. Will try again. Link to comment Share on other sites More sharing options...
FinelyCruising Posted October 8, 2009 #4 Share Posted October 8, 2009 Keep at it. ;) Link to comment Share on other sites More sharing options...
astrocat Posted October 9, 2009 #5 Share Posted October 9, 2009 We had a similar situation prior to our June Summit cruise ... eventually came right, was due to the internal maintenance fo the server or similar. Link to comment Share on other sites More sharing options...
lysolqn Posted October 9, 2009 Author #6 Share Posted October 9, 2009 Finally called Celebrity last night after multiple tries resulting in a variety of errors. The rep said My Celebrity has "issues," and advised me to go the route of Before You Cruise/My Reservations - which worked just fine. Link to comment Share on other sites More sharing options...
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