Albert Ross Posted October 10, 2010 #1 Share Posted October 10, 2010 I'm sure I read somewhere that it is one of the largest loyalty programs - any one got any idea how many members it has please? How does it compare to Marriott or Hilton program members? Link to comment Share on other sites More sharing options...
firefly333 Posted October 10, 2010 #2 Share Posted October 10, 2010 I would be curious if its larger than Carnival or Princess. Im thinking not? Link to comment Share on other sites More sharing options...
Elizanessie Posted October 10, 2010 #3 Share Posted October 10, 2010 I'm sure I read somewhere that it is one of the largest loyalty programs - any one got any idea how many members it has please?How does it compare to Marriott or Hilton program members? Are you asking how many in UK or overall ? If overall...maybe someone over the pond could do a live chat with C&A and ask them ? Any volunteers ?:D Link to comment Share on other sites More sharing options...
cruisenfever Posted October 10, 2010 #4 Share Posted October 10, 2010 Are you asking how many in UK or overall ? If overall...maybe someone over the pond could do a live chat with C&A and ask them ? Any volunteers ?:D I wonder how many times you would have to do a live chat to get the correct number?:p Link to comment Share on other sites More sharing options...
Elizanessie Posted October 10, 2010 #5 Share Posted October 10, 2010 I wonder how many times you would have to do a live chat to get the correct number?:p Very true :D So if there were 3 chats done..perhaps we could add the numbers all together and divide by 3 :confused::D Link to comment Share on other sites More sharing options...
cruisenfever Posted October 10, 2010 #6 Share Posted October 10, 2010 Very true :D So if there were 3 chats done..perhaps we could add the numbers all together and divide by 3 :confused::D hmmmmm..........me thinks you'll need a better average than that. Plus, you may want to wait until during the week.........seems that the weekend help is not always up to snuff on things, if you get my drift!!:p Link to comment Share on other sites More sharing options...
The Flying Pirate Posted October 10, 2010 #7 Share Posted October 10, 2010 I'm sure I read somewhere that it is one of the largest loyalty programs - any one got any idea how many members it has please?How does it compare to Marriott or Hilton program members? I am sure that none of the cruise lines have a loyalty program as large as Marriott or Hilton, but it wouldn't surprise me that RCCL has one of the largest of any cruise line. I would think Princess would be similar to RCCL in terms of size, but it wouldn't surprise me if both Princess and RCCL have a larger Loyalty Program than Carnival. I have noticed Carnival has a lot of first time cruisers but it doesn't seem to have the brand loyalty that Princess (owned by Carnival) and RCCL have developed. I have no scientific numbers to back that statement up but it would be interesting to find out what the actual numbers are. Link to comment Share on other sites More sharing options...
Rare kernow Posted October 10, 2010 #8 Share Posted October 10, 2010 I have no idea how many members, but I'm always surprised how many passengers we speak to on the ships that have never heard of C&A. We always tell people that they should sign up. Julie Link to comment Share on other sites More sharing options...
rascalious Posted October 10, 2010 #9 Share Posted October 10, 2010 Just came off the Brilliance Med. cruise 2 weeks ago. At one of the parties (can't remember if it was Diamond or Welcome Back party) it was mentioned that the Loyalty program had 5.5 million members. No other mention of how many in each category or any demographic info given. Link to comment Share on other sites More sharing options...
rubrrick Posted October 10, 2010 #10 Share Posted October 10, 2010 I was told by a senior member of C&A that Royal Caribbean has now just over 6.5 million members. I don't know the tier breakdown, but was also told that there are only 109 members with over 100 cruises, 7 with over 200 cruises, and 2 with over 300 cruises. Don't hold me to it, but that is what I was told!;) Rick Link to comment Share on other sites More sharing options...
cruisenfever Posted October 10, 2010 #11 Share Posted October 10, 2010 I was told by a senior member of C&A that Royal Caribbean has now just over 6.5 million members. I don't know the tier breakdown, but was also told that there are only 109 members with over 100 cruises, 7 with over 200 cruises, and 2 with over 300 cruises. Don't hold me to it, but that is what I was told!;) Rick You're breakdown figures sound about right.....and we are talking cruise credits. In fact, it was 108 until you and Bobbie reached your 100th cruise credit last week. Congratulations!!:D Link to comment Share on other sites More sharing options...
Albert Ross Posted October 11, 2010 Author #12 Share Posted October 11, 2010 I was told by a senior member of C&A that Royal Caribbean has now just over 6.5 million members. I don't know the tier breakdown, but was also told that there are only 109 members with over 100 cruises, 7 with over 200 cruises, and 2 with over 300 cruises. Don't hold me to it, but that is what I was told!;) Rick Thanks for this. Link to comment Share on other sites More sharing options...
mommabean Posted October 21, 2010 #13 Share Posted October 21, 2010 You're breakdown figures sound about right.....and we are talking cruise credits. In fact, it was 108 until you and Bobbie reached your 100th cruise credit last week. Congratulations!!:D Aren't Rick and Bobbie two people? :p That would mean it was 107. Or are couples counted as a single person. :rolleyes: It gets confusing when cruises are really cruise credits and couples are one member. ;) Gina Link to comment Share on other sites More sharing options...
cruisenfever Posted October 21, 2010 #14 Share Posted October 21, 2010 Aren't Rick and Bobbie two people? :p That would mean it was 107. Or are couples counted as a single person. :rolleyes: It gets confusing when cruises are really cruise credits and couples are one member. ;) Gina I think that couples are considered as 1. Example, Rick said 7 are over 200. I know 4 couples that have 200+ which would make 8 people....they were on our Jewel TA. Link to comment Share on other sites More sharing options...
pepsicruiser Posted October 21, 2010 #15 Share Posted October 21, 2010 I think that couples are considered as 1. Example, Rick said 7 are over 200. I know 4 couples that have 200+ which would make 8 people....they were on our Jewel TA. I don't think couples are counted a "1" as my husband and I have our own C&A #s. Link to comment Share on other sites More sharing options...
Sunkissed Mommy Posted October 21, 2010 #16 Share Posted October 21, 2010 I am sure that none of the cruise lines have a loyalty program as large as Marriott or Hilton, but it wouldn't surprise me that RCCL has one of the largest of any cruise line. I would think Princess would be similar to RCCL in terms of size, but it wouldn't surprise me if both Princess and RCCL have a larger Loyalty Program than Carnival. I have noticed Carnival has a lot of first time cruisers but it doesn't seem to have the brand loyalty that Princess (owned by Carnival) and RCCL have developed. I have no scientific numbers to back that statement up but it would be interesting to find out what the actual numbers are. I have a feeling that Carnival may be more. With RCCL you have to physically sign up with Crown and Anchor yourself in order to be included. Whereas with Carnival's program, they do it automatically. I have been on one Carnival ship and they have already issued me a loyalty number. With Royal I had to do it myself. A lot of people don't know about Crown & Anchor- so I'm sure there are repeaters not earning credit. Link to comment Share on other sites More sharing options...
cruisenfever Posted October 21, 2010 #17 Share Posted October 21, 2010 I don't think couples are counted a "1" as my husband and I have our own C&A #s. Everybody has their own C&A number.......they are not issued by family but by individual. Link to comment Share on other sites More sharing options...
mommabean Posted October 21, 2010 #18 Share Posted October 21, 2010 I think that couples are considered as 1. Example, Rick said 7 are over 200. I know 4 couples that have 200+ which would make 8 people....they were on our Jewel TA. I think you're right. Otherwise each couple would get 2 free cruises for their 100 cruise credits. We know most couple don't have the same amount of cruise credits. One is just getting all the benefits for the other. When the other reached 100, they'd get to do it all over again. :) Gina Link to comment Share on other sites More sharing options...
mommabean Posted October 21, 2010 #19 Share Posted October 21, 2010 I have a feeling that Carnival may be more. With RCCL you have to physically sign up with Crown and Anchor yourself in order to be included. Whereas with Carnival's program, they do it automatically. I have been on one Carnival ship and they have already issued me a loyalty number. With Royal I had to do it myself. A lot of people don't know about Crown & Anchorso I'm sure there are repeaters not earning credit- . I think you are right. People are the same way with flying and hotels. Many don't sign up for the loyalty programs because they don't see themselves using the company often enough for it to be of any benefit. Gina Link to comment Share on other sites More sharing options...
pepsicruiser Posted October 21, 2010 #20 Share Posted October 21, 2010 When families travel together I've seen rooms set up with one diamond plus in each room (parents) to get discount for each room. Link to comment Share on other sites More sharing options...
galavant3 Posted October 21, 2010 #21 Share Posted October 21, 2010 Just off the Liberty and the Captain stated that there were over 5 million Crown and Anchor members. We remember the number because he mentioned that the number of C&A members exceeded the population of Norway. Edit: Sorry! I see that others have mentioned similar numbers. Link to comment Share on other sites More sharing options...
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