kjpabl Posted August 5, 2011 #1 Share Posted August 5, 2011 I have just finished up all of our preparations for our trip as we are heading out tomorrow. I made an emergency contact sheet for my daughter with numbers for hotels, etc.. What do I put for the ship??:confused: Link to comment Share on other sites More sharing options...
BruceMuzz Posted August 5, 2011 #2 Share Posted August 5, 2011 If you go to your cruise line's website and type "emergency contact" in the search function, they will furnish you with telephone numbers and/or email addresses you and your family can use. Link to comment Share on other sites More sharing options...
ellieanne Posted August 5, 2011 #3 Share Posted August 5, 2011 If you go to your cruise line's website and type "emergency contact" in the search function, they will furnish you with telephone numbers and/or email addresses you and your family can use. I would also suggest you make sure she has your cell phone numbers. When my parents were on their last cruise, we had to contact them for a family emergency and we could not get through on the Dial-A-Ship Contact number listed on the website. I tried many times over several days, both when they were scheduled to be in port and at sea, and I could never get through - I could only get a busy signal. Finally I had to call ship services and the nice people there managed to get a message to the ship which was left with my parents in their stateroom. As a family we decided to institute a policy to check our email and cell phones for messages at least once a day, even if we have to use the cellular-at-sea service. I would suggest you have an emergency plan in place like that, just in case your daughter experiences the issues I had trying to get through on the Dial-A-Ship service. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted August 5, 2011 #4 Share Posted August 5, 2011 Communication At Sea Telephone: Direct ship-to-shore telephones are provided to each guest stateroom. You may easily place a call to friends, relatives or business associates during your cruise, reception permitting. Similarly, friends and family in the US and Canada may contact Holland America Line ships by direct dialing the following number: 1-866-HAL-SHIP (1-866-425-7447) From outside the US: 1-732-335-3278 A credit card is required for all inbound phone calls to a ship. The rate is US$16.00 per minute and billing begins at the time specified. Please have the ship name (ms Prinsendam, for example), your party's anme and stateroom number. Callers at home may also contact each ship directly by dialing the International Access Number (011 from the US), Ocean Code (870) and Ship Number. Ocean Code: 870 Ship Numbers: ms Amsterdam: 324-437-011 ms Eurodam: 764-857-176 ms Maasdam: 764-611-948 ms Noordam: 324-602-821 ms Oosterdam: 324-541-710 ms Prinsendam: 324-412-610 ms Rotterdam: 764-663-213 ms Ryndam: 764-092-063 ms Statendam: 764-343-692 ms Veendam: 764-567-077 ms Volendam: 324-596-816 ms Westerdam: 324-412-810 ms Zaandam: 324-644-212 ms Zuiderdam: 324-530-410 ms Nieuw Amsterdam: 765-054-280 For example: Someone calling from the US to the ms Amsterdam would dial 011-870-324-437-011. Link to comment Share on other sites More sharing options...
Rare erewhon Posted August 5, 2011 #5 Share Posted August 5, 2011 Krazy Kruizers, Thank you for posting this very helpful information, which I will print and file. Link to comment Share on other sites More sharing options...
jb9991 Posted August 5, 2011 #6 Share Posted August 5, 2011 Thanks so much. I know the information is out there. You make it so much easier and its all in one place. Link to comment Share on other sites More sharing options...
SwissMyst Posted August 5, 2011 #7 Share Posted August 5, 2011 Doesn't all this contact info come in the cruise documents package that you can give copies to those who want this information? (Or, was that another line?) Link to comment Share on other sites More sharing options...
1cruiselvr Posted August 5, 2011 #8 Share Posted August 5, 2011 It use to be in the packet of information and documents we would get in the mail in the days before e-docs. I don't know about now....:rolleyes: Link to comment Share on other sites More sharing options...
Wayfairers Posted August 5, 2011 #9 Share Posted August 5, 2011 The info was in my e-docs a few years ago... I would think it would still be there. Link to comment Share on other sites More sharing options...
Bearnaise Posted August 5, 2011 #10 Share Posted August 5, 2011 A credit card is required for all inbound phone calls to a ship. The rate is US$16.00 per minute and billing begins at the time specified. Please have the ship name (ms Prinsendam, for example), your party's anme and stateroom number. $16 a minute is fine for dire emergencies, but I second ellieanne's advice: bring a cell phone and check messages daily. After all, how likely is it that you'd be in your stateroom at the exact time your daughter calls with an emergency? Unless it's the middle of the night, she'll likely be leaving a message anyway. Outgoing calls (when you call her back) are charged at over $6/minute IIRC. Most cell phone services charge only $2.49 a minute. Link to comment Share on other sites More sharing options...
1cruiselvr Posted August 5, 2011 #11 Share Posted August 5, 2011 Relying on your cell phone for family communication sounds like a good idea, but it's been our experience that cell phone service is not that reliable even when in port. Also, international roaming charges can be costly. If you have no service, you cannot access your voice mail to know you need to call home regarding an emergency. Happy Sailing! Link to comment Share on other sites More sharing options...
kjpabl Posted August 5, 2011 Author #12 Share Posted August 5, 2011 I checked the docs my TA sent and the e-docs downloaded from HA, none of this info was provided. So thanks for the help. We will try the cell phone idea; but have the other numbers available just in case. Link to comment Share on other sites More sharing options...
sswitenki Posted August 6, 2011 #13 Share Posted August 6, 2011 I check my email at least once a day. To me that is so much more reliable than a phone and so much cheaper. Lots of info can be shared. But I am not a phone person. I know others have them permanently attached to their body.:) Unfortunately I am that way with my ipad and that is larger than a cell phone:D Link to comment Share on other sites More sharing options...
jschm27 Posted August 6, 2011 #14 Share Posted August 6, 2011 Doesn't all this contact info come in the cruise documents package that you can give copies to those who want this information? (Or, was that another line?) I just set up an emergency contact list for my upcoming cruise. The phone contact numbers are not in the edocs. I went to the website to get the info on on-ship cell services and the number to call the room direct for $16/min. I had to search the website a little to find the them. The direct call number was hidden pretty good. John Link to comment Share on other sites More sharing options...
jkrislc Posted August 6, 2011 #15 Share Posted August 6, 2011 The number the cruise lines use to call the ship is useless. My FIL tried to reach us on a DCL crews and was unsuccessful everytime he tried. He finally decided to text us and that went through with no problems whatsoever. In addition, text messaging is very reasonable in price compared to phone calls. Link to comment Share on other sites More sharing options...
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