hearts12 Posted September 14, 2011 #1 Share Posted September 14, 2011 I have a letter stating an obc. It states give when estabishing you account. i do not want to give at the terminal in case it didnt work. can i give it on the ship? Link to comment Share on other sites More sharing options...
family cruisers Posted September 14, 2011 #2 Share Posted September 14, 2011 I have had a letter in the past and have one for our october cruise coming up. You give it at the desk on the ship, not the terminal. I made a copy for myself to keep in with my documents incase they "misplace" it or something. We didn't have a problem at all and you shouldn't either. Link to comment Share on other sites More sharing options...
weltek Posted September 14, 2011 #3 Share Posted September 14, 2011 Why don't you make copies of the letter? Give one at check in, and save one for the ship in case there's an issue? Link to comment Share on other sites More sharing options...
hearts12 Posted September 14, 2011 Author #4 Share Posted September 14, 2011 the letter states i wont accept copies. thanks, i will give it when i board. Link to comment Share on other sites More sharing options...
family cruisers Posted September 14, 2011 #5 Share Posted September 14, 2011 YOU would keep the photo copy and present the original to the desk ! Just as with any important papers, always make a copy for YOURSELF . the letter states i wont accept copies. thanks, i will give it when i board. Link to comment Share on other sites More sharing options...
garycarla Posted September 14, 2011 #6 Share Posted September 14, 2011 the letter states i wont accept copies. thanks, i will give it when i board. Standard wording so people don't try to use multiple times. You ALWAYS make a copy before giving up your original. In fact, I would hand them a copy and keep the original if I could. We had a VIP situation once (long story), and it should have been in our reservation. It was not. I had multiple copies of the letter with me explaining the situation. As expected, the first one I gave out seemed to get lost. I just reached into my pocket and produced another one. Way, way, way easier than getting into any arguments. In fact, there was no further discussion on my part at all. Link to comment Share on other sites More sharing options...
bdaddyiii Posted September 14, 2011 #7 Share Posted September 14, 2011 When I booked my DW and my balcony room I received an OBC but have not received any letter. Do they always mail them out or since I booked through NCL directly is it automaticaly show up on my account. Never had an OBC before. Thanks.:cool: Link to comment Share on other sites More sharing options...
family cruisers Posted September 14, 2011 #8 Share Posted September 14, 2011 When you book a cruise and an OBC is offered it shows up on your documents and will be on your account when you're on the ship. No letter will be received. The letter form is something different from NCL. Link to comment Share on other sites More sharing options...
Partyatsea Posted September 14, 2011 #9 Share Posted September 14, 2011 I always recommend to anyone with bon voyage gifts or OBC to call NCL and ask them to email you an "amenity confirmation". Its easy to do on the phone and they email it to you in a PDF file, easy to print out. It will show any OBC or other amenities you have coming. If anything is missing it is easier to fix before you leave home then when standing at the desk on the ship. Also bring a copy or 2 so if there is a mix up on the ship you have something to show them right away. Link to comment Share on other sites More sharing options...
hearts12 Posted September 15, 2011 Author #10 Share Posted September 15, 2011 the letter i have is from ncl , to use within a year. i will now be definitely making a copy. thanks for everyone advice. Link to comment Share on other sites More sharing options...
phillygirl63 Posted September 15, 2011 #11 Share Posted September 15, 2011 When I booked my DW and my balcony room I received an OBC but have not received any letter. Do they always mail them out or since I booked through NCL directly is it automaticaly show up on my account. Never had an OBC before. Thanks.:cool: Check your booking confirmation. Our OBC was deducted from the total amount due when we booked our cruise on Pride of America this past May (through a TA). We later received an additional OBC because of a price drop, and that was e-mailed to me. I just made sure that it was reflected on my on-board account after boarding the ship. It was there. I did not have to show the voucher at all. Link to comment Share on other sites More sharing options...
JMHAM1 Posted September 15, 2011 #12 Share Posted September 15, 2011 Keep in mind, sometimes OBC's from outside vendors does not show up until the evening of day 2 Link to comment Share on other sites More sharing options...
debra69 Posted September 15, 2011 #13 Share Posted September 15, 2011 my apologies if i missed something in all of these helpful posts - but if you have an OBC on an NCL cruise booked through a TA, does the TA invoice that shows it suffice as proof with the ship? Should the OBC appear on the edocs (mine doesnt)? Can I still ask NCL for the amenity documentation to be PDFed and emailed? (I kinda doubt this) Just trying to avoid misunderstandings once on board.... Link to comment Share on other sites More sharing options...
Rileyz Posted October 4, 2011 #14 Share Posted October 4, 2011 my apologies if i missed something in all of these helpful posts - but if you have an OBC on an NCL cruise booked through a TA, does the TA invoice that shows it suffice as proof with the ship? Should the OBC appear on the edocs (mine doesnt)? Can I still ask NCL for the amenity documentation to be PDFed and emailed? (I kinda doubt this) Just trying to avoid misunderstandings once on board.... I am also wondering about this. Does anyone know if obc shows up when checking your account in your room on the tv? I am going on the Gem and have $600 obc coming, don't want to miss out on any. Thanks Link to comment Share on other sites More sharing options...
smeyer418 Posted October 4, 2011 #15 Share Posted October 4, 2011 I am also wondering about this. Does anyone know if obc shows up when checking your account in your room on the tv? I am going on the Gem and have $600 obc coming, don't want to miss out on any. Thanks No TV checking on NCL...at least not on the Gem... You normally get a slip in your room upon check in too...that has the OBC.... Link to comment Share on other sites More sharing options...
Rileyz Posted October 4, 2011 #16 Share Posted October 4, 2011 No TV checking on NCL...at least not on the Gem...You normally get a slip in your room upon check in too...that has the OBC.... Thanks. So what did it show, what you have spent? Link to comment Share on other sites More sharing options...
DinaS Posted October 4, 2011 #17 Share Posted October 4, 2011 I am also wondering about this. Does anyone know if obc shows up when checking your account in your room on the tv? I am going on the Gem and have $600 obc coming, don't want to miss out on any. Thanks We were on the Gem, and we had an OBC coming from our TA. It only showed on the confirmation from the TA - not on NCL. When we got to our room, we had a note confirming the OBC, and saying it will be put on our account. It showed up about a day later - we saw it via the account on our TV. As of last month, the Gem had the on board account detailed on the TV for you to check. Link to comment Share on other sites More sharing options...
peg013 Posted October 4, 2011 #18 Share Posted October 4, 2011 No TV checking on NCL...at least not on the Gem...You normally get a slip in your room upon check in too...that has the OBC.... We checked our account on the Gem on the TV last year. I can't imagine they got rid of that capability.:confused: And our OBC was clearly shown on the account on the TV. :) Sorry, I didn't see the post above mine saying the Gem still does have the capability. Link to comment Share on other sites More sharing options...
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