Clarea Posted July 11, 2014 #3401 Share Posted July 11, 2014 Gee Bob, I don't really know. We met Fernando when we did the Jewel TA back in 2012 and he was Concierge back then. He was transferred to the ship to help out due to the vast number of D/D+/PC Members on board. I remember a Fernando as the LA on Monarch in Jan 2009. He did some nice things for us, so he stuck in my mind. Link to comment Share on other sites More sharing options...
travelgoddess1 Posted July 11, 2014 #3402 Share Posted July 11, 2014 I remember a Fernando as the LA on Monarch in Jan 2009. He did some nice things for us, so he stuck in my mind. Bob, I have only known Fernando as either Guest Services, filling in as temporary Concierge, or full Concierge -- Mariner and Allure. Danney League was the LA on Monarch during that time period, although he could have been on vacation. He moved over to Grandeur, the last I heard. BTW, thank you for your posts around the CC boards. They are always objectively and calmly delivered, without any drama, and I enjoy learning from them. (Just thought it needed to be said.) :) Link to comment Share on other sites More sharing options...
Clarea Posted July 11, 2014 #3403 Share Posted July 11, 2014 Bob, I have only known Fernando as either Guest Services, filling in as temporary Concierge, or full Concierge -- Mariner and Allure. Danney League was the LA on Monarch during that time period, although he could have been on vacation. He moved over to Grandeur, the last I heard. BTW, thank you for your posts around the CC boards. They are always objectively and calmly delivered, without any drama, and I enjoy learning from them. (Just thought it needed to be said.) :) Thanks Karen, and I learn from your posts too. Of course I remember Danney, as would anyone who ever met him! :) The few times I remember Danney on vacation, I remember someone named Ruth filling in for him, as did Fernando. Sounds like Fernando the LA is a different person than Fernando the Concierge. Link to comment Share on other sites More sharing options...
Bobal Posted July 11, 2014 #3404 Share Posted July 11, 2014 Thanks for the update. What a loss for the Concierge Lounge no matter what ship it is.:( Agree with this - if you mean Fernando Cataldo. I know there is another Fernando - who I haven't met - and think this is causing some confusion. Fernando Cataldo is a young man who worked on Guest Relations then moved to be Diamond Concierge on Grandeur, followed by Splendour in Brazil (his home country) then Independence (latterly in the Concierge Lounge) and Splendour again. Link to comment Share on other sites More sharing options...
denamo Posted July 11, 2014 #3405 Share Posted July 11, 2014 (edited) Edited this post. Had a question that was answered by looking at the posted google spreadsheet. Thanks for posting the link. Edited July 11, 2014 by denamo Link to comment Share on other sites More sharing options...
Folk Singer Posted July 11, 2014 #3406 Share Posted July 11, 2014 thank you for keeping this up to date.:):) Link to comment Share on other sites More sharing options...
Otterman34 Posted July 12, 2014 #3407 Share Posted July 12, 2014 Agree with this - if you mean Fernando Cataldo. I know there is another Fernando - who I haven't met - and think this is causing some confusion. Fernando Cataldo is a young man who worked on Guest Relations then moved to be Diamond Concierge on Grandeur, followed by Splendour in Brazil (his home country) then Independence (latterly in the Concierge Lounge) and Splendour again. We were lucky enough to meet Fernando Cataldo on the Grandeur its first cruise back from drydock in 2012. It was an 11 night Med cruise and he could not have been more accommodating, helpful and genuinely concerned for my families enjoyment. He was the Diamond Lounge Concierge and I was very happy when he decided to come back to RCI. Link to comment Share on other sites More sharing options...
CptSticky Posted July 12, 2014 #3408 Share Posted July 12, 2014 Bob, I have only known Fernando as either Guest Services, filling in as temporary Concierge, or full Concierge -- Mariner and Allure. Danney League was the LA on Monarch during that time period, although he could have been on vacation. He moved over to Grandeur, the last I heard. BTW, thank you for your posts around the CC boards. They are always objectively and calmly delivered, without any drama, and I enjoy learning from them. (Just thought it needed to be said.) :) I know most here love Danney of the Monarch. I wish that I could say the same. Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted July 12, 2014 #3409 Share Posted July 12, 2014 Thanks for the update. What a loss for the Concierge Lounge no matter what ship it is.:( Totally agree Patti, we've know Fernando since he was "thrown in at the deep end" to be come Concierge on the Adventure. Bob - this Fernando has only worked on the Guest Service Desk or as a Concierge (both Suite and Diamond) Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 15, 2014 #3410 Share Posted July 15, 2014 Any updates? Here is a link to the Google document for the Concierge schedule. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 If you don't want to update on the actual Google Doc., please post your info. and one of us will update for you. Link to comment Share on other sites More sharing options...
Clamett Posted July 15, 2014 #3411 Share Posted July 15, 2014 Willy left the Brilliance for vacation on July 1. Link to comment Share on other sites More sharing options...
scorpluvsdolphins Posted July 15, 2014 #3412 Share Posted July 15, 2014 Rahim went on vacation from the Allure. He is not listed anywhere. I think he might be going to the Serenade. Not sure. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 15, 2014 #3413 Share Posted July 15, 2014 Willy left the Brilliance for vacation on July 1.Thanks -- noted on Google Doc. Link to comment Share on other sites More sharing options...
SherriZ366 Posted July 15, 2014 #3414 Share Posted July 15, 2014 Rahim went on vacation from the Allure. He is not listed anywhere. I think he might be going to the Serenade. Not sure. Sent from my iPhone using Forums Thanks -- The last list that was posted on this this thread had this information for SR Diamond Lounge vacation: "Rahim as of 7-7-2014 (CONCIERGE beginning at end of summer). " So I updated the SR Diamond Lounge Vacation info and the CL info. Thanks for the update. Link to comment Share on other sites More sharing options...
mommabean Posted July 16, 2014 #3415 Share Posted July 16, 2014 Juan Diego's fall vacation dates added. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
cruisers on wheels Posted July 16, 2014 #3416 Share Posted July 16, 2014 Good afternoon everyone, we are trying to find out what the hours are for the concierge lounge now on the Navigator of the Seas. We will be on it the first week of September with friends who cannot go in with us so we are trying to schedule our dining around being able to go in the lounge for one drink each evening before joining them. My next question is does anyone know who was the concierge on the Navigator last December 2013? Was it Ricardo by chance? Last question have they refurbished the concierge lounge or moved it to a new location since last year? Thank you in advance for any answer we really appreciate it. Sent from my DROID RAZR using Tapatalk Link to comment Share on other sites More sharing options...
homeschoolmama Posted July 16, 2014 #3417 Share Posted July 16, 2014 I can only answer your first question. Usually hours are 5 to 8:30 or 4:30 to 8:30. It may not be an issue though as now 3 drinks per person (diamond and above) are loaded on your sea pass card and you can go to any lounge for these drinks during the lounge hours so you could be with your friends if you choose, and still get your free drinks. If you are in a suite, but not diamond or above, I am guessing the same thing is done, but have not seen that issue addressed. Sorry I cannot answeryour other questions. Have fun! Sent from my SCH-I915 using Forums mobile app Link to comment Share on other sites More sharing options...
ARCruisinNana Posted July 16, 2014 #3418 Share Posted July 16, 2014 (edited) In June the hours were 4:30 to 8:00. (navigator) There is no limit on the number of drinks you can get in the Diamond Club or Concierge Club. If you are a Diamond or above you will have 3 drink vouchers loaded on your sea pass that can be used during the same hours. They are in addition to what you get in the clubs. You can use the vouchers in most lounges on the ship. They cannot be used in the MDR, WJ or Specialty restaurants. Sent from my iPad using Forums Edited July 16, 2014 by ARCruisinNana Link to comment Share on other sites More sharing options...
Aboat1 Posted July 16, 2014 #3419 Share Posted July 16, 2014 I am unable to scroll down the google document. I would like to be able to access this list. Any hints? Link to comment Share on other sites More sharing options...
cruisers on wheels Posted July 16, 2014 #3420 Share Posted July 16, 2014 Thank you for responding. I knew last year hours were 4:30-8:00 was hoping they changed to 5:00-8:30 like most ships. Now does anyone have a clue if Ricardo was the concierge last Dec. 2013? I am wondering if I am confusing him with someone else. Sent from my DROID RAZR using Tapatalk Link to comment Share on other sites More sharing options...
ARCruisinNana Posted July 16, 2014 #3421 Share Posted July 16, 2014 (edited) Thank you for responding. I knew last year hours were 4:30-8:00 was hoping they changed to 5:00-8:30 like most ships. Now does anyone have a clue if Ricardo was the concierge last Dec. 2013? I am wondering if I am confusing him with someone else. Sent from my DROID RAZR using Tapatalk I think that Nizer was the Concierge for the TA in November. Ricardo was on vacation. Nadja was the Concierge in June. Sent from my iPad using Forums Edited July 16, 2014 by ARCruisinNana Link to comment Share on other sites More sharing options...
travelgoddess1 Posted July 16, 2014 #3422 Share Posted July 16, 2014 (edited) Thank you for responding. I knew last year hours were 4:30-8:00 was hoping they changed to 5:00-8:30 like most ships. Now does anyone have a clue if Ricardo was the concierge last Dec. 2013? I am wondering if I am confusing him with someone else. Sent from my DROID RAZR using Tapatalk Ricardo Mock was Concierge in February, 2014, but I couldn't tell you about his schedule prior to that, sorry. --Sorry, Carolyn, I didn't see your post (above). Edited July 16, 2014 by travelgoddess1 Link to comment Share on other sites More sharing options...
cruisers on wheels Posted July 17, 2014 #3423 Share Posted July 17, 2014 In June the hours were 4:30 to 8:00. (navigator) There is no limit on the number of drinks you can get in the Diamond Club or Concierge Club. If you are a Diamond or above you will have 3 drink vouchers loaded on your sea pass that can be used during the same hours. They are in addition to what you get in the clubs. You can use the vouchers in most lounges on the ship. They cannot be used in the MDR, WJ or Specialty restaurants. Sent from my iPad using Forums Had the lounge been refurbished or moved to another deck when you were on it in June? Sent from my DROID RAZR using Forums mobile app Link to comment Share on other sites More sharing options...
vermontvoyager Posted July 17, 2014 #3424 Share Posted July 17, 2014 Any updates? Here is a link to the Google document for the Concierge schedule. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 If you don't want to update on the actual Google Doc., please post your info. and one of us will update for you. Is there any Diamond Concierge info available ? Link to comment Share on other sites More sharing options...
vermontvoyager Posted July 17, 2014 #3425 Share Posted July 17, 2014 Is there any Diamond Concierge info available ? Never mind !!! I found it :o;) Link to comment Share on other sites More sharing options...
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