ES Price Protection

[CourtneyLovesCruising]

Could someone please clarify for me exactly how the ES price guarantee works. If there is a cabin in a higher category than mine, do I get the difference?

[dettlja]

In my experience, no. Only if you take the upgrade. I have an inside room I booked at $887 for 3 ppl. Oceanviews are now at $787. I submitted an ES form 2x and was denied twice. They said if I change rooms and move to the OV I can get the credit, but I have to move. I have a suite across the hall so I chose to just keep what I have. Of course, your results may vary. I've heard of lots of people price matching to a higher catagory without moving rooms- it just didnt work for me. :o