kyrisong1 Posted June 28, 2012 #1 Share Posted June 28, 2012 Now when you sign on to access your booking you have to have the booking number!!! I NEVER write down the booking number because I can access though the website, those days are gonnnnnnnnnnnnne. I waited 30 minutes on hold to Tech Service, she was a sweetie but the bottom line is they changed it and they didn't realize it would take the auto link out when you put in email and password, so if you don't know youre booking number you have to call to get it!!! So just a heads up, write the booking number down from now on if you book something!!! Cheers, Carole Link to comment Share on other sites More sharing options...
Alliezona09 Posted June 28, 2012 #2 Share Posted June 28, 2012 Your booking number is also on your confirmation emails~ Link to comment Share on other sites More sharing options...
momof4boys Posted June 28, 2012 #3 Share Posted June 28, 2012 Now when you sign on to access your booking you have to have the booking number!!! I NEVER write down the booking number because I can access though the website, those days are gonnnnnnnnnnnnne. I waited 30 minutes on hold to Tech Service, she was a sweetie but the bottom line is they changed it and they didn't realize it would take the auto link out when you put in email and password, so if you don't know youre booking number you have to call to get it!!! So just a heads up, write the booking number down from now on if you book something!!! Cheers, Carole Ok...somehow I did not have to have my booking number.....mine was already listed under manage my cruise. Although I still have 2 cruises listed for July 14 (same everything...just duplicate....dumb!!) I did have to link the other 3 rooms to my account. Link to comment Share on other sites More sharing options...
NHNEV2003 Posted June 28, 2012 #4 Share Posted June 28, 2012 Ok...somehow I did not have to have my booking number.....mine was already listed under manage my cruise. Although I still have 2 cruises listed for July 14 (same everything...just duplicate....dumb!!) I did have to link the other 3 rooms to my account. I had the same problem-- duplicate entry for our booking. Sent Tech Support an email and it was fixed in a couple of days. :) Link to comment Share on other sites More sharing options...
tizbo1423 Posted June 28, 2012 #5 Share Posted June 28, 2012 Now when you sign on to access your booking you have to have the booking number!!! I NEVER write down the booking number because I can access though the website, those days are gonnnnnnnnnnnnne. I waited 30 minutes on hold to Tech Service, she was a sweetie but the bottom line is they changed it and they didn't realize it would take the auto link out when you put in email and password, so if you don't know youre booking number you have to call to get it!!! So just a heads up, write the booking number down from now on if you book something!!! Cheers, Carole I just saw this too. Pretty annoying. Link to comment Share on other sites More sharing options...
billsrobb Posted June 28, 2012 #6 Share Posted June 28, 2012 I book my cruise through a travel agency and keep that information in my cruise folder that way I can look it up. Link to comment Share on other sites More sharing options...
debster11 Posted June 28, 2012 #7 Share Posted June 28, 2012 Now when you sign on to access your booking you have to have the booking number!!! I NEVER write down the booking number because I can access though the website, those days are gonnnnnnnnnnnnne. I waited 30 minutes on hold to Tech Service, she was a sweetie but the bottom line is they changed it and they didn't realize it would take the auto link out when you put in email and password, so if you don't know youre booking number you have to call to get it!!! So just a heads up, write the booking number down from now on if you book something!!! Cheers, Carole I went through this too. When they updated this stupid VIFP business and changed their website they wiped all prev info out. I just had to re-enter all our booking numbes once. Now that they are all back in, I just click on "manage my cruise" and they are all there. Link to comment Share on other sites More sharing options...
Captain Carnival Posted June 28, 2012 #8 Share Posted June 28, 2012 ... I just click on "manage my cruise" and they are all there... Until they update their site again and wipe them out again! Link to comment Share on other sites More sharing options...
Rare Cruisegirl6 Posted June 28, 2012 #9 Share Posted June 28, 2012 I can't access my booking with my booking number...my other half and I not married and I need to use his name and his password to get my info!! Link to comment Share on other sites More sharing options...
Rare Cruisegirl6 Posted June 28, 2012 #10 Share Posted June 28, 2012 Ding dong I was using his dads booking number Im in but I made reservations for three evenings for the steakhouse did that two days ago and it not show we have the reservation has anybody have this problem also? Link to comment Share on other sites More sharing options...
crusinfamof4 Posted June 28, 2012 #11 Share Posted June 28, 2012 I personally cannot stand the new sight! I hate they removed the countdown from your cruise. Now if I am at work, I have to look up how many days til, I hate it. Link to comment Share on other sites More sharing options...
LauraKRN Posted June 28, 2012 #12 Share Posted June 28, 2012 Ding dong I was using his dads booking number Im in but I made reservations for three evenings for the steakhouse did that two days ago and it not show we have the reservation has anybody have this problem also? I was wondering about that. I made a reservation a week ago and have not received email confirmation nor is it showing on my booking. I entered another reservation for same date and same time yesterday and still nothing. Link to comment Share on other sites More sharing options...
Happy0810 Posted June 28, 2012 #13 Share Posted June 28, 2012 No biggie - I just keyed in my booking number/info and everything was there again. I had already keyed in the online check-in information, and it was there too. My OBC from my Future Cruise Certificate showed up too, and I just received the email today that it was applied to my account. I am happy! :D Link to comment Share on other sites More sharing options...
S.S.Oceanlover Posted June 28, 2012 #14 Share Posted June 28, 2012 Your booking number is also on your confirmation emails~ if you book directly on the CCL website you don't get a confirmation email. I always have to call and have them send me one. They always ask my email address, then the rep says, that's what we have on file here. I wonder why you didn't get one.:rolleyes: Bill Link to comment Share on other sites More sharing options...
lskoob Posted June 28, 2012 #15 Share Posted June 28, 2012 I personally cannot stand the new sight! I hate they removed the countdown from your cruise. Now if I am at work, I have to look up how many days til, I hate it. The countdown is there, they just made it smaller. In "My Cruise Manager", look at the top, just under the "Welcome ...." line. Mine shows up there, but it is definitely counting down TOO SLOWLY! My Future Cruise Credit shows up in the form of additional down payment, but my OBC doesn't show up. I sent an email to customer service, but I got back a nonsensical answer. I guess I'll have to call them :( Link to comment Share on other sites More sharing options...
MichelleChell Posted June 28, 2012 #16 Share Posted June 28, 2012 The countdown is there for me too. Also there is an app called Ship Mate and you can set your cruise date in it and it has a countdown clock. Link to comment Share on other sites More sharing options...
Georgiagolfer Posted June 28, 2012 #17 Share Posted June 28, 2012 Now when you sign on to access your booking you have to have the booking number!!! I NEVER write down the booking number because I can access though the website, those days are gonnnnnnnnnnnnne. I waited 30 minutes on hold to Tech Service, she was a sweetie but the bottom line is they changed it and they didn't realize it would take the auto link out when you put in email and password, so if you don't know youre booking number you have to call to get it!!! So just a heads up, write the booking number down from now on if you book something!!! Cheers, Carole When I log in and click on Manage My Cruise, my booking #is listed. Link to comment Share on other sites More sharing options...
cruzn buckeye Posted June 28, 2012 #18 Share Posted June 28, 2012 if you book directly on the CCL website you don't get a confirmation email. I always have to call and have them send me one. They always ask my email address, then the rep says, that's what we have on file here. I wonder why you didn't get one.:rolleyes: Bill I have booked many cruises on thier website, and always get a confirmation email. You just have to make sure your current email is listed when you look at your profile. If it isnt there, just add it... Link to comment Share on other sites More sharing options...
ChattTenn Posted June 28, 2012 #19 Share Posted June 28, 2012 I sent Tech Support several e-mail and each time they told me 3 days and it has been over 2 weeks and our profile/past cruise is still not there yet. I will need to invest some time with their real people. So much for improvement from Carnival Corp. Link to comment Share on other sites More sharing options...
WiCruiseDreamer Posted June 29, 2012 #20 Share Posted June 29, 2012 Now when you sign on to access your booking you have to have the booking number!!! I NEVER write down the booking number because I can access though the website, those days are gonnnnnnnnnnnnne. I waited 30 minutes on hold to Tech Service, she was a sweetie but the bottom line is they changed it and they didn't realize it would take the auto link out when you put in email and password, so if you don't know youre booking number you have to call to get it!!! So just a heads up, write the booking number down from now on if you book something!!! Cheers, Carole I had the option of logging in with my username and password, or with my booking number when I tried it a few moments ago. Link to comment Share on other sites More sharing options...
S.S.Oceanlover Posted June 29, 2012 #21 Share Posted June 29, 2012 I have booked many cruises on thier website, and always get a confirmation email. You just have to make sure your current email is listed when you look at your profile. If it isnt there, just add it... That's good. I have had the same email address since forever and as I posted the rep repeat it back my email address which was correct. She even wonder why I did not get one but it has happened for our last three cruises. Bill Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
momof4boys Posted June 29, 2012 #22 Share Posted June 29, 2012 I had the same problem-- duplicate entry for our booking. Sent Tech Support an email and it was fixed in a couple of days. :) Thanks for the tip. I emailed the tech support people and when I checked it an hour later....it was fixed. Link to comment Share on other sites More sharing options...
Mikel1733 Posted June 29, 2012 #23 Share Posted June 29, 2012 Sounds like a "Brilliant" upgrade to the website. Not Link to comment Share on other sites More sharing options...
Quilting_Cruiser Posted June 29, 2012 #24 Share Posted June 29, 2012 if you book directly on the CCL website you don't get a confirmation email. I always have to call and have them send me one. They always ask my email address, then the rep says, that's what we have on file here. I wonder why you didn't get one.:rolleyes: Bill That's odd--I've booked four cruises on the website and have received an email confirmation for each of them. :o Link to comment Share on other sites More sharing options...
S.S.Oceanlover Posted June 29, 2012 #25 Share Posted June 29, 2012 That's odd--I've booked four cruises on the website and have received an email confirmation for each of them. :o It's one of the wonderful things about the Carnival website. There are many different glitches. Bill Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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