NEWORLEANSCRUISER1 Posted October 11, 2012 #1 Share Posted October 11, 2012 I booked a new cruise last week while on board the Elation. Does anyone know how to get the OBC applied to the new sailing? I called carnival and got no answers, and the phone number of the booking agent (onboard) is Disco - Thanks!! Link to comment Share on other sites More sharing options...
firefly333 Posted October 11, 2012 #2 Share Posted October 11, 2012 If you booked with a loyalty rep, it should have been applied when they booked it.. did you call carnival and they said its not there now? I would escalate the call until someone fixed it. Link to comment Share on other sites More sharing options...
NEWORLEANSCRUISER1 Posted October 11, 2012 Author #3 Share Posted October 11, 2012 My first time booking onboard. I called carnival today but got no action. It is not listed on my doc's where it always has been in the past. I will call again in the A.M. I just wanted to see if anyone else had this happen before. The only reason I booked onboard was for the OBC. What's up with carnival lately????? Link to comment Share on other sites More sharing options...
sixb0nes Posted October 12, 2012 #4 Share Posted October 12, 2012 I booked a cruise on board the Liberty in Sept. I didn't see the onboard credit or the billing information for a good 2 weeks afterwards. I first emailed Carnival and got no where. Finally called Carnival and was able to view my billings (& OBC). They had to transfer the information over. I would call again and be persistent. Link to comment Share on other sites More sharing options...
cruisecrazy82 Posted October 12, 2012 #5 Share Posted October 12, 2012 It also took us about 3 weeks for ours to show up, and that was after multiple calls to Carnival. Just another reason I preferred the FCC's. Link to comment Share on other sites More sharing options...
Fun, Fun 44 Posted October 14, 2012 #6 Share Posted October 14, 2012 Have only done this once, but it did show up 6 days after it was booked onboard. Enjoy! Kat Link to comment Share on other sites More sharing options...
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