Bon Voyage - no e-mail confirmation

[lalalang]

I ordered 3 different times, and only got an e-mail confirmation for one of the orders. My credit card was charged, and I did print off the screenshot with the confirmation #. Should I be concerned that the items won't show up in my cabin, or is it a pretty flawless operation?

 

Thanks!

[Charxu]

I don't think it's flawless, I had tried for 3 days to order online and finally gave up and put in a call to the bon voyage department. You should take your confirmation numbers with you that is what they told me over the phone to bring just in case I didn't get something I ordered.

[Cruizinman]

You want to get the confirmation email if you can and board with it .

It's not flawless and with the mishaps of late it's better to be safe than sorry.

[BenjiRodney]

I don't think it's flawless, I had tried for 3 days to order online and finally gave up and put in a call to the bon voyage department. You should take your confirmation numbers with you that is what they told me over the phone to bring just in case I didn't get something I ordered.

 

 

I emailed them a screen shot an asked for an official confirmation. Got the email right away.

[idkanything]

I emailed them a screen shot an asked for an official confirmation. Got the email right away.

 

Can you tell me what email address you used? I also ordered stuff, and didn't get an email. Although I do have the screen print to take with me, I'd really like an email receipt.

 

Thanks!

[Homer714]

Can you tell me what email address you used? I also ordered stuff, and didn't get an email. Although I do have the screen print to take with me, I'd really like an email receipt.

 

Thanks!

 

Same here please

[BenjiRodney]

Same here please

 

Guestinfo@carnival.com

[LSUcajunmom]

I didn't get my email confirmations for my orders either. I had to call the Bon Voyage dept and have them send them to my email. I did this 2 weeks ago just in case something was missing when I got to my cabin. When we arrived on the Elation Monday everything I ordered was waiting in my cabin. Always good to have papers in hand though, just in case.

[lalalang]

Thanks for your help! I just sent an e-mail.

[EditorDiva]

Thanks BenjiRodney! I emailed them and got confirmation. Appreciate your help!:)