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Glitches in the reservation system


Symmes99
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I asked my TA to book a V2 cabin on the 6/27/15 cruise. The price should have been $4,999 per person according to the VS website, but my reservation form showed a price of $5,149 per person. That price does not mach up with any price listed on the VS website; the next higher category is a V1 cabin, for $5,199 per person. So I asked my TA to check with Viking. Viking said "Good catch!" It appears that the computer programming has a flaw that will be addressed shortly. They fixed the price on my confirmation so it matches the V2 website price.

 

So, if you book something, double check the pricing (which you would probably do anyway but now you have something to look for). Also, I received a $300 per passenger past-passenger discount.

 

Other tidbits: the deposit is fully refundable through 12/31/13 with no cancellation charge applied. After that date, the full payment is refundable up to 121 days out, less a $100 per person cancellation charge.

 

Gerry

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