venicia Posted October 13, 2013 #1 Share Posted October 13, 2013 Am I the only one who has had a problem trying to book a cruise? I have been on hold over 45 minutes trying to book a cruise in April. I never use travel agents as a few years ago, this is what I did and I have no problem booking our travel. I have never waited this long to speak to an agent, have you had this experience? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 13, 2013 #2 Share Posted October 13, 2013 I waited about 10 min ..guess it depends on the day & time If you are booking today (Sunday) they are closed Link to comment Share on other sites More sharing options...
venicia Posted October 13, 2013 Author #3 Share Posted October 13, 2013 LHT28, thank you so much for this information. I was on hold and continued to get the message about their northwest cruise. My husband just tried again and did receive the message that they are closed. thank you!! Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 13, 2013 #4 Share Posted October 13, 2013 Their hours on listed on their website for future reference http://www.americanqueensteamboatcompany.com/contact-us/ Link to comment Share on other sites More sharing options...
venicia Posted October 14, 2013 Author #5 Share Posted October 14, 2013 thank you for your replies!!!! I left a voice mail message yesterday and they did get back to us today and we are booked. We are going on the April 21 New Orleans sailing. Have never sailed on a river boat in the US, so very excited. again, thank you for your responses Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 14, 2013 #6 Share Posted October 14, 2013 Glad you got it sorted Hope you enjoy the cruise it is very laid back type of cruise nothing like the ocean cruises Enjoy Lyn Link to comment Share on other sites More sharing options...
venicia Posted October 15, 2013 Author #7 Share Posted October 15, 2013 thank you Lin, this is exactly what my husband said he was looking for. Link to comment Share on other sites More sharing options...
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