misstopgun Posted October 17, 2013 #26 Share Posted October 17, 2013 The Carnival embarkation staff work through an agency that deals with most of the major cruise lines. I can not think of the name (I'll post it when I remember), but these employees are not entitled to any/most of the discounts that Carnival employees are. We sailed with a couple of them on the Pride CTN last November. They brought their bags to work with them and checked in at the last minute. ETA: The name of the agency is Intercruises. From my experience, I believe you are correct. I had a complaint once and was told by Carnival that they were contracted. (the lady that met us at the airport for transfers was very rude, and in addition, she and a fellow worker sat in customer seating while cruisers were left standing waiting on transport.) I was told that they would pass on the complaint but never heard back from either the company that held the contract or Carnival regarding the specific incident. No skin off my nose. I just thought Carnival would like to know. I did my part by informing them. Link to comment Share on other sites More sharing options...
Georgiagolfer Posted October 17, 2013 #27 Share Posted October 17, 2013 DW and I have talked to those who issue the S&S cards at check-in area in Jacksonville, and they said they are Contract employees, although they wear CCL name tags. Link to comment Share on other sites More sharing options...
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