tensixmom Posted November 14, 2022 #5376 Share Posted November 14, 2022 We have just been assigned a boarding time and it is quite late (2:10). Can we expect that our rooms will be ready by that time? (It is usually around 1 that rooms are ready on the other lines we have been on). If so, can just bring our suitcase with us rather than "checking" it since we can go straight to the room? And, can we carry it off during disembarkation? (We usually take much shorter cruises so we are used to only having a backpack). Link to comment Share on other sites More sharing options...
Dismomx5 Posted November 14, 2022 #5377 Share Posted November 14, 2022 28 minutes ago, tensixmom said: We have just been assigned a boarding time and it is quite late (2:10). Can we expect that our rooms will be ready by that time? (It is usually around 1 that rooms are ready on the other lines we have been on). If so, can just bring our suitcase with us rather than "checking" it since we can go straight to the room? And, can we carry it off during disembarkation? (We usually take much shorter cruises so we are used to only having a backpack). Your room will be ready when you embark. The problem with trying embark with your suitcase on is that it will (likely) not fit through the scanner when you go through security. You will need to check it. You WILL be able to carry off during self-disembarkation. Link to comment Share on other sites More sharing options...
Rare Clay Clayton Posted November 14, 2022 #5378 Share Posted November 14, 2022 1 hour ago, tensixmom said: We have just been assigned a boarding time and it is quite late (2:10). Can we expect that our rooms will be ready by that time? (It is usually around 1 that rooms are ready on the other lines we have been on). If so, can just bring our suitcase with us rather than "checking" it since we can go straight to the room? And, can we carry it off during disembarkation? (We usually take much shorter cruises so we are used to only having a backpack). 47 minutes ago, Dismomx5 said: Your room will be ready when you embark. The problem with trying embark with your suitcase on is that it will (likely) not fit through the scanner when you go through security. You will need to check it. You WILL be able to carry off during self-disembarkation. Depends on the size of your suitcase and the embarkation port. We just cruised out of Vancouver and planned on handing over our rollaboards since we had a 10am checkin time. But in order to do so, we had to ride a small elevator with a long line upstairs to the place to leave our bags (I suspect this was because the luggage folks were still busy getting everyone off the ship and didn’t want to run the chance of intermingling the luggage) so instead we walked aboard with ours. At Vancouver no issue with our bags fitting through the X-ray machine. Once we got aboard (at 12:05😤-why did they have us show up at 10 if we were gonna have to wait an hour and a half after actually checking in???) we took our bags directly to the room before getting lunch. We also did self disembarkation thankfully as the luggage claim room was a zoo. YMMV 1 Link to comment Share on other sites More sharing options...
tensixmom Posted November 14, 2022 #5379 Share Posted November 14, 2022 4 hours ago, Dismomx5 said: Your room will be ready when you embark. The problem with trying embark with your suitcase on is that it will (likely) not fit through the scanner when you go through security. You will need to check it. You WILL be able to carry off during self-disembarkation. Oh, I hadn't thought of that. Ok thank you very much! Glad to know we can still carry it off, though. I'd rather just get off the ship as soon as I am ready vs. having to wait around somewhere. 3 hours ago, Clay Clayton said: Depends on the size of your suitcase and the embarkation port. We just cruised out of Vancouver and planned on handing over our rollaboards since we had a 10am checkin time. But in order to do so, we had to ride a small elevator with a long line upstairs to the place to leave our bags (I suspect this was because the luggage folks were still busy getting everyone off the ship and didn’t want to run the chance of intermingling the luggage) so instead we walked aboard with ours. At Vancouver no issue with our bags fitting through the X-ray machine. Once we got aboard (at 12:05😤-why did they have us show up at 10 if we were gonna have to wait an hour and a half after actually checking in???) we took our bags directly to the room before getting lunch. We also did self disembarkation thankfully as the luggage claim room was a zoo. YMMV It's a 'regular' size suitcase (I'd definitely have to check it if I were flying) so I am thinking it probably won't fit in their xray machine... thank you very much. 1 Link to comment Share on other sites More sharing options...
Rare Clay Clayton Posted November 14, 2022 #5380 Share Posted November 14, 2022 1 minute ago, tensixmom said: Oh, I hadn't thought of that. Ok thank you very much! Glad to know we can still carry it off, though. I'd rather just get off the ship as soon as I am ready vs. having to wait around somewhere. It's a 'regular' size suitcase (I'd definitely have to check it if I were flying) so I am thinking it probably won't fit in their xray machine... thank you very much. You’re right, unlikely to fit. 😢 Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted November 14, 2022 #5381 Share Posted November 14, 2022 1 hour ago, tensixmom said: I'd rather just get off the ship as soon as I am ready vs. having to wait around somewhere. On HAL you are free to wait in your room until your tag is called. Have a wonderful time! Link to comment Share on other sites More sharing options...
Rare Clay Clayton Posted November 14, 2022 #5382 Share Posted November 14, 2022 1 hour ago, *Miss G* said: On HAL you are free to wait in your room until your tag is called. Have a wonderful time! That wasn’t the case for us on Koningsdam on October 24th in Vancouver. They requested that you be out of your stateroom by 8. Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted November 14, 2022 #5383 Share Posted November 14, 2022 10 minutes ago, Clay Clayton said: That wasn’t the case for us on Koningsdam on October 24th in Vancouver. They requested that you be out of your stateroom by 8. Interesting. Definitely an anomaly. 1 Link to comment Share on other sites More sharing options...
Midwest Sunseeker Posted November 14, 2022 #5384 Share Posted November 14, 2022 After a cruise is booked does Holland have sales of the shore excursions? If they do can you cancel your excursion if it is purchased with shore excursion booking credit and re book at the lower price? Link to comment Share on other sites More sharing options...
epistax Posted November 15, 2022 #5385 Share Posted November 15, 2022 Question about booking a restaurant reservation. I want to book Pinnacle for the first day. Right now the website wants to charge $184, however two of our guests (different booking #) have vouchers and two guests will have plenty of OBC to cover their portion. Is there any way to delay payment? I just want to place the reservation right now but pay for the restaurant later (you know, like every other restaurant in the world 😆). Or do I need to pay now, then go to guest services once on board with vouchers and OBC in hand and get it all fixed? Thanks Link to comment Share on other sites More sharing options...
Benh Posted November 16, 2022 #5386 Share Posted November 16, 2022 A post on FB mentioned that Eurodam was going into drydock for a refresh soon. By any chance does anyone have any details on this? Link to comment Share on other sites More sharing options...
Cruise Suzy Posted November 16, 2022 #5387 Share Posted November 16, 2022 14 hours ago, epistax said: I want to book Pinnacle for the first day. Right now the website wants to charge $184, however two of our guests (different booking #) have vouchers and two guests will have plenty of OBC to cover their portion. Is there any way to delay payment? Unfortunately, no. If the vouchers are via HIA, those quests can pre-book without a charge. OBC can only be used once onboard. With different booking #, reservations can be made independently and then linked by calling HAL or going to restaurant once onboard. 1 Link to comment Share on other sites More sharing options...
bikevegas Posted November 18, 2022 #5388 Share Posted November 18, 2022 Can you get a table for two on HAL? Have cruised On Princess and NCL and have had no problem with getting a table for just me and the wife. Thanks for your response. Link to comment Share on other sites More sharing options...
HAL4NOW Posted November 18, 2022 #5389 Share Posted November 18, 2022 7 minutes ago, bikevegas said: Can you get a table for two on HAL? Have cruised On Princess and NCL and have had no problem with getting a table for just me and the wife. Thanks for your response. Yes. Link to comment Share on other sites More sharing options...
tensixmom Posted November 19, 2022 #5390 Share Posted November 19, 2022 This is really a dumb question but how do I see what dining time I am supposed to be in? I am looking at my itinerary and I just don't see it. Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted November 19, 2022 #5391 Share Posted November 19, 2022 22 minutes ago, tensixmom said: This is really a dumb question but how do I see what dining time I am supposed to be in? I am looking at my itinerary and I just don't see it. On the first page of your booking confirmation the 2nd section is labeled “Cruise Details”. The very last item on the right-hand column is “Dining”. It will say something like “Main” or “Open”. Main is usually 8pm. Open is no assigned time; come when you want. The other choice will be early which is usually around 5:30pm. When you get your key/ship card the assigned dining will be there, along with which deck to go to. Link to comment Share on other sites More sharing options...
tensixmom Posted November 19, 2022 #5392 Share Posted November 19, 2022 13 minutes ago, *Miss G* said: On the first page of your booking confirmation the 2nd section is labeled “Cruise Details”. The very last item on the right-hand column is “Dining”. It will say something like “Main” or “Open”. Main is usually 8pm. Open is no assigned time; come when you want. The other choice will be early which is usually around 5:30pm. When you get your key/ship card the assigned dining will be there, along with which deck to go to. Thank you so much. I am afraid I inadvertently deleted the email with the Booking Confirmation on it (all I can find this morning is my boarding pass). I guess I can just wait and be surprised! Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted November 19, 2022 #5393 Share Posted November 19, 2022 6 minutes ago, tensixmom said: Thank you so much. I am afraid I inadvertently deleted the email with the Booking Confirmation on it (all I can find this morning is my boarding pass). I guess I can just wait and be surprised! Whoops! Hopefully you don’t need it because that’s where the proof of all your Special Services (promos) are listed. Enjoy your cruise! Link to comment Share on other sites More sharing options...
KroozNut Posted November 19, 2022 #5394 Share Posted November 19, 2022 24 minutes ago, tensixmom said: I am afraid I inadvertently deleted the email with the Booking Confirmation on it You did what?! 🤣 1 Link to comment Share on other sites More sharing options...
SKCruiser007 Posted November 19, 2022 #5395 Share Posted November 19, 2022 1 hour ago, tensixmom said: Thank you so much. I am afraid I inadvertently deleted the email with the Booking Confirmation on it (all I can find this morning is my boarding pass). I guess I can just wait and be surprised! You can ask your travel advisor, you pcc, or call HAL to send you another confirmation. You really should have it printed and with you. 🙂 2 Link to comment Share on other sites More sharing options...
islandwoman Posted November 19, 2022 #5396 Share Posted November 19, 2022 1 hour ago, tensixmom said: I am afraid I inadvertently deleted the email with the Booking Confirmation on it (all I can find this morning is my boarding pass). Did you look in your trash folder? Link to comment Share on other sites More sharing options...
tensixmom Posted November 19, 2022 #5397 Share Posted November 19, 2022 1 hour ago, *Miss G* said: Whoops! Hopefully you don’t need it because that’s where the proof of all your Special Services (promos) are listed. Enjoy your cruise! 13 minutes ago, SKCruiser007 said: You can ask your travel advisor, you pcc, or call HAL to send you another confirmation. You really should have it printed and with you. 🙂 I have emailed to request it; thanks! 1 hour ago, KroozNut said: You did what?! 🤣 It's the only thing I can think of as I have searched 4 different ways. It would be great if it were available online along with other important items. I've found HAL's website (this is our first HAL cruise) to be overall less user friendly for me than Princess, Carnival, or RC. *sigh* 1 Link to comment Share on other sites More sharing options...
tensixmom Posted November 19, 2022 #5398 Share Posted November 19, 2022 2 minutes ago, islandwoman said: Did you look in your trash folder? I did... several times :( Link to comment Share on other sites More sharing options...
boeckli Posted November 19, 2022 #5399 Share Posted November 19, 2022 (edited) 3 hours ago, tensixmom said: Thank you so much. I am afraid I inadvertently deleted the email with the Booking Confirmation on it (all I can find this morning is my boarding pass). I guess I can just wait and be surprised! It should be listed on your boarding pass (it is on mine at least) Edited November 19, 2022 by boeckli Link to comment Share on other sites More sharing options...
Chickadee910 Posted November 19, 2022 #5400 Share Posted November 19, 2022 Go to your mail box type in no reply Holland and see if it might be there Link to comment Share on other sites More sharing options...
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