sjb317 Posted October 5, 2014 #51 Share Posted October 5, 2014 On all 3 of our Freedom cruises, I think the coffee machine worked only 60% of the time. It seems to have issues! Sherri:) Link to comment Share on other sites More sharing options...
tugboat Posted October 5, 2014 #52 Share Posted October 5, 2014 They sell more coffee if the machine stays broke:eek: Link to comment Share on other sites More sharing options...
molly361 Posted October 5, 2014 #53 Share Posted October 5, 2014 It's only going to be broken for 4 months until dry dock:rolleyes: Not enough time to get it fixed before then I guess Link to comment Share on other sites More sharing options...
setsail Posted October 5, 2014 #54 Share Posted October 5, 2014 On iots they had a regular coffee machine set up besides the special one. I always got the regular and the wife used the special one. I am sure they can set up a regular brewing machine, they have a ton of them onboard Link to comment Share on other sites More sharing options...
Ken at the beach Posted October 5, 2014 #55 Share Posted October 5, 2014 It's only going to be broken for 4 months until dry dock:rolleyes: Not enough time to get it fixed before then I guess Missed it by a couple of weeks.:( Link to comment Share on other sites More sharing options...
BDL Posted October 5, 2014 #56 Share Posted October 5, 2014 I asked last week about machine on Freedom and they are not getting it fixed. Was this the Diamond lounge machine or Concierge lounge? (or both? :eek:) Link to comment Share on other sites More sharing options...
molly361 Posted October 5, 2014 #57 Share Posted October 5, 2014 Missed it by a couple of weeks.:( I am in that pattern. Just booked the EX and going on it a few weeks before dry dock:rolleyes: Link to comment Share on other sites More sharing options...
Tagsalong Posted October 5, 2014 #58 Share Posted October 5, 2014 Was this the Diamond lounge machine or Concierge lounge? (or both? :eek:) Diamond Lounge machine is broken. Concierge one is working fine. Bertie will give Diamond pax a card to get specialty coffee at Cafe Promenade. D+ and PC can go to Concierge Lounge. It's a $3000 part for a $10,000 machine that is broken and the part can no longer be found. They intend to replace the machine but don't know when. Link to comment Share on other sites More sharing options...
39august Posted October 5, 2014 #59 Share Posted October 5, 2014 On Mariner before she went to China the machine was down in the DL, and the D concierge arranged that we could get specialty coffees anywhere on the ship that served coffee by just showing our Seapass card. Link to comment Share on other sites More sharing options...
BDL Posted October 5, 2014 #60 Share Posted October 5, 2014 Diamond Lounge machine is broken. Concierge one is working fine. Bertie will give Diamond pax a card to get specialty coffee at Cafe Promenade. D+ and PC can go to Concierge Lounge. It's a $3000 part for a $10,000 machine that is broken and the part can no longer be found. They intend to replace the machine but don't know when. Thanks! We're in a suite this trip so will hope to use the concierge lounge machine. Link to comment Share on other sites More sharing options...
Folk Singer Posted October 6, 2014 #61 Share Posted October 6, 2014 Thanks! We're in a suite this trip so will hope to use the concierge lounge machine. Enjoy the "Perks" ;);) Link to comment Share on other sites More sharing options...
Folk Singer Posted October 6, 2014 #62 Share Posted October 6, 2014 On Mariner before she went to China the machine was down in the DL, and the D concierge arranged that we could get specialty coffees anywhere on the ship that served coffee by just showing our Seapass card. They do go the extra mile.:p Link to comment Share on other sites More sharing options...
goodml Posted October 29, 2014 #63 Share Posted October 29, 2014 Happy to report from Freedom that the Diamond Lounge macine is up and running. Link to comment Share on other sites More sharing options...
counsdr Posted October 29, 2014 #64 Share Posted October 29, 2014 Hooray!!!!! Link to comment Share on other sites More sharing options...
Bobal Posted October 29, 2014 #65 Share Posted October 29, 2014 Liberty machine is broken now. Only dispensing regular coffee. Link to comment Share on other sites More sharing options...
temple1 Posted October 29, 2014 #66 Share Posted October 29, 2014 Happy to report from Freedom that the Diamond Lounge macine is up and running. Okay, everyone, Take good care of it, I'll be back on at the end of November. :D Link to comment Share on other sites More sharing options...
molly361 Posted October 29, 2014 #67 Share Posted October 29, 2014 Okay, everyone, Take good care of it, I'll be back on at the end of November. :D And then you take care of it until we board Dec 21st:D Link to comment Share on other sites More sharing options...
10717 Posted October 29, 2014 #68 Share Posted October 29, 2014 Happy to report from Freedom that the Diamond Lounge macine is up and running. I don't believe it, will have to wait until this weekend to see for myself. The last three Freedom trips, it's been broke.....:) Link to comment Share on other sites More sharing options...
goodml Posted October 30, 2014 #69 Share Posted October 30, 2014 I don't believe it, will have to wait until this weekend to see for myself. The last three Freedom trips, it's been broke.....:) Well I'm not sure why I'd be inspired to lie about it but whatever.:rolleyes: Hopefully we don't wear it out by this weekend. I'm enjoying it several times a day. Link to comment Share on other sites More sharing options...
Big_G Posted October 30, 2014 #70 Share Posted October 30, 2014 Well I'm not sure why I'd be inspired to lie about it but whatever.:rolleyes: Hopefully we don't wear it out by this weekend. I'm enjoying it several times a day. We were on her the week of the October 5th and it was up and down all week. We saw them working on it at least twice that week. Here's to hoping they finally got it fixed. ;) Link to comment Share on other sites More sharing options...
goodml Posted October 31, 2014 #71 Share Posted October 31, 2014 Ekaterina is doing an excellent job keeping it running. Just need to follow the prompts on the screen and it works fine. Link to comment Share on other sites More sharing options...
cruisegirl1 Posted October 31, 2014 #72 Share Posted October 31, 2014 On the freedom now from October 26 – November 2. The machine in the concierge lounge and the diamond lounge appear to be working properly. Enjoy. M Link to comment Share on other sites More sharing options...
wheretonow? Posted November 1, 2014 #73 Share Posted November 1, 2014 Hooray - we aren't sailing until 12/28, so you all be gentle with it ;) Not going to make or break my cruise, but the kids hot chocolates and my cappuccinos make for happy sailors! Link to comment Share on other sites More sharing options...
cublet Posted November 2, 2014 #74 Share Posted November 2, 2014 Hello, I'd like to say a few words in support of the poor abused coffee machines (on board Independence and Adventure). They are made by WMF - a German kitchenware and tableware company famous in Germany (their take, not mine). They stop working (quite correctly) for a number of reasons and not because they have 'gone wrong'. These reasons are: Full Grounds Tray; Cleaning needed; No beans; and Descale needed. The problems with the poor little machines on board are chiefly those inflicted by RCI: It (the Presto!) is under-spec as it's rated at only 40 - 60 cups per day; It (the brewing unit) is usually cleaned under the tap and rarely by using the cleaning tablet; It is nearly always filled with full-fat milk whereas the spec calls for the use of semi-skimmed milk. I rarely go to the shows as I get al my enjoyment watching people using the coffee machine. There have been times when it has been opened-up with all its bits hanging out, a big sign on it saying Cleaning in Progress only for some old dear to put a cup under the spout, punch a button and look round for help saying "It's not working". My advice to RCI is to remove the thing and allow D and upwards free access to the specialty coffee in the cafe. Regards, Cublet Link to comment Share on other sites More sharing options...
biomedbob Posted November 2, 2014 #75 Share Posted November 2, 2014 On a recent Grandeur to Canada trip the diamond lounge coffee machine was "down" more than it worked. Jorge spent most of his time trying to reset it. The message warning said "to read the manual". He had know idea where the manual was. :cool: Link to comment Share on other sites More sharing options...
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