leinhto Posted November 19, 2014 #1 Share Posted November 19, 2014 Is it just me going crazy but didn't RCI have a live chat feature that allowed you to talk to a rep. You couldn't do bookings or anything but you could get basic questions answered. I am looking all over the site for it but it is nowhere to be found. Anyone used this before and knows what happened to it? Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 19, 2014 #2 Share Posted November 19, 2014 Lots of companies have that feature. I do not remember RC being one of them. Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 19, 2014 #3 Share Posted November 19, 2014 Is it just me going crazy but didn't RCI have a live chat feature that allowed you to talk to a rep. You couldn't do bookings or anything but you could get basic questions answered. I am looking all over the site for it but it is nowhere to be found. Anyone used this before and knows what happened to it? Haven't seen it in a while but you are right, it used to be there. Link to comment Share on other sites More sharing options...
Clarea Posted November 19, 2014 #4 Share Posted November 19, 2014 Haven't seen it in a while but you are right, it used to be there. Not only did it used to be there, but people could save a transcript of the session. This gave them a written record of whevever the CSR said. Oh, now I know why it's gone.:rolleyes: Link to comment Share on other sites More sharing options...
Merion_Mom Posted November 19, 2014 #5 Share Posted November 19, 2014 not only did it used to be there, but people could save a transcript of the session. This gave them a written record of whevever the csr said. Oh, now i know why it's gone.:rolleyes: lol!!!!! Link to comment Share on other sites More sharing options...
Ken at the beach Posted November 19, 2014 #6 Share Posted November 19, 2014 Not only did it used to be there, but people could save a transcript of the session. This gave them a written record of whevever the CSR said. Oh, now I know why it's gone.:rolleyes: I imagine that caused them quite a few problems.:eek: Link to comment Share on other sites More sharing options...
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