Aussie Jeep Posted February 12, 2015 #226 Share Posted February 12, 2015 Hi all! I was just advised by the RCI rep that it was a mistake that they were offering $AUD $1 = $USD $1 and that they are now fixing the system that allowed this. In a couple of days time they will have it fixed then will be offering the conversion rate! Sorry those that missed out (me) :mad: after all we've known about it for 10 days! and happy for those that got in early! :D Gae That's interesting. Anyone else getting this response. Link to comment Share on other sites More sharing options...
Yorto Posted February 12, 2015 #227 Share Posted February 12, 2015 That's interesting. Anyone else getting this response. It appears that way, there are a few facebook groups talking of the same thing. Link to comment Share on other sites More sharing options...
Lyneham1 Posted February 12, 2015 #228 Share Posted February 12, 2015 That's interesting. Anyone else getting this response. Yes. Just got off the phone from them and had the same response. Their system is down until Sunday or Monday and when it is back up it will be at the "conversion" rate. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 12, 2015 #229 Share Posted February 12, 2015 A shame for those that have missed out, great for those that managed to get what they needed.:D Link to comment Share on other sites More sharing options...
aussiebrad79 Posted February 12, 2015 #230 Share Posted February 12, 2015 A shame for those that have missed out, great for those that managed to get what they needed.:D It was honestly a 'too good to be true' deal, but glad we got into it Link to comment Share on other sites More sharing options...
Yorto Posted February 12, 2015 #231 Share Posted February 12, 2015 Confirmation from RCI that the dollar for dollar will not be reinstated !!! https://www.facebook.com/rciaustraliaandnz/posts/805305576171298# Link to comment Share on other sites More sharing options...
aussiebrad79 Posted February 12, 2015 #232 Share Posted February 12, 2015 good bye 1:1 :( "Hi all, we have identified that this was due to a systems error which needs to be resolved.The facility to add onboard credit to a reservation is temporarily unavailable whilst this is addressed." Link to comment Share on other sites More sharing options...
cruisine21 Posted February 12, 2015 #233 Share Posted February 12, 2015 Confirmation from RCI that the dollar for dollar will not be reinstated !!! https://www.facebook.com/rciaustraliaandnz/posts/805305576171298# Sometimes too much information goes on facebook. Link to comment Share on other sites More sharing options...
aussiebrad79 Posted February 12, 2015 #234 Share Posted February 12, 2015 Yes, thanks to the idiot who broadcast it to everyone..... Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 12, 2015 #235 Share Posted February 12, 2015 Sometimes too much information goes on facebook. Yes, perhaps that is why CC frowns upon FB groups and their promotion. Link to comment Share on other sites More sharing options...
rasmus Posted February 12, 2015 #236 Share Posted February 12, 2015 Sometimes too much information goes on facebook. Yes, thanks to the idiot who broadcast it to everyone..... Me thinks this thread on CC may not be not entirely without blame either ... Link to comment Share on other sites More sharing options...
aussiebrad79 Posted February 12, 2015 #237 Share Posted February 12, 2015 Me thinks this thread on CC may not be not entirely without blame either ... Of course not, we're taking advantage of it, no doubt about that. Once someone posts something on FB though, it's in the public environment and gets a lot more exposure than it would on here. Not only that, the idiot didn't just share it with his friends, he posted it to the official RCI Facebook page for ALL of their customers & followers to see. No wonder they took it off... Link to comment Share on other sites More sharing options...
aronde Posted February 12, 2015 #238 Share Posted February 12, 2015 Of course not, we're taking advantage of it, no doubt about that. Once someone posts something on FB though, it's in the public environment and gets a lot more exposure than it would on here. Not only that, the idiot didn't just share it with his friends, he posted it to the official RCI Facebook page for ALL of their customers & followers to see. No wonder they took it off... Exactly! I am not convinced by the 'system error' response from RCI though - the guy I spoke to clearly stated they had been doing it for a while. The only error was thousands of people trying to get it once it hit Facebook... Link to comment Share on other sites More sharing options...
aussiebrad79 Posted February 12, 2015 #239 Share Posted February 12, 2015 Just tried to hit that FB link again to go mad at the guy some more, it's now been removed Link to comment Share on other sites More sharing options...
mellygrant Posted February 12, 2015 #240 Share Posted February 12, 2015 At least they are honouring the rate for those who already booked. It really was too good to be true. Link to comment Share on other sites More sharing options...
Yorto Posted February 12, 2015 #241 Share Posted February 12, 2015 (edited) Just tried to hit that FB link again to go mad at the guy some more, it's now been removed I just noticed that, if you go to posts to page there are a few others with RCI confirming that they will honour previous ones. https://www.facebook.com/rciaustraliaandnz/posts_to_page Edited February 12, 2015 by Yorto Link to comment Share on other sites More sharing options...
aronde Posted February 12, 2015 #242 Share Posted February 12, 2015 I just noticed that, if you go to posts to page there are a few others with RCI confirming that they will honour previous ones. https://www.facebook.com/rciaustraliaandnz/posts_to_page I took a screen grab of RCI's confirmation and printed it out to take with me - paranoid much! :) Link to comment Share on other sites More sharing options...
kippeth Posted February 12, 2015 #243 Share Posted February 12, 2015 I took a screen grab of RCI's confirmation and printed it out to take with me - paranoid much! :) Can someone please help me here? I'm absolutely FUMING! I called first thing this morning to get the special onboard credit promotion and was told to call back tomorrow as they were having difficulty. As the day progressed, there was something quite not right and I thought I should have got a name so if something suspect was to happen, I would have a name of someone I'd spoken to. So I called again (only to be cut off) and a third time, was on hold for 20 min, (as the first call). The person I spoke to said that the promotion was running until Monday and that there were difficulties putting credit to our accounts and I said that I heard other people had, so he put me through to someone else to verify if there was still a problem. The person in admin, then told me that the promotion finished at 1pm today. I wanted to speak to someone higher and he told me that apparently it was an error out of Miami, that it ever existed. It was a "mistake". I demanded I get the credit as I was told this morning that I could call back tomorrow and do so. Not only were they deterring me from acquiring it because it was never meant to be but they gave me false information, telling me that I could get it tomorrow. Then the first guy I spoke to on my last call, said I had until Monday. I keep getting different responses from the same company! So there's obviously been a big stuff up somewhere and I've been discriminated against as some were able to get this offer and others, not. He said it had finished 6 hours ago, yet I had called 9 hours before. He really did not care about how frustrated and upset I was. I've read reviews and forums where people have found customer service through RCCL to be appalling. I was hoping to never have to use it but they've lived up to their name. He then proceeded to tell me that it was in their terms and conditions to change or stop a promotion at any time but he had just told me that it was still current when I called! I had planned on spending quite a bit on board but not only do I not feel like spending a cent nos, the cruise itself and the company have left me with a sour taste in my mouth. :mad: Link to comment Share on other sites More sharing options...
Cruzbear24 Posted February 12, 2015 #244 Share Posted February 12, 2015 I took a screen grab of RCI's confirmation and printed it out to take with me - paranoid much! :) Done that too. Thanks. Link to comment Share on other sites More sharing options...
Aussie FF Posted February 12, 2015 #245 Share Posted February 12, 2015 (edited) No maybe not so much profit but with this incentive, they are collecting a lot of money well in advance of what would normally occur so they can use all that capital. In addition, people are likely to spend more on the ship as A) they have pre-purchased and B) they bought at $ for $.:D Agreeing with Mic.:D My thoughts exactly. :) Edited February 12, 2015 by Aussie FF Link to comment Share on other sites More sharing options...
The_Big_M Posted February 12, 2015 #246 Share Posted February 12, 2015 Agreeing with Mic.:DMy thoughts exactly. :) The fact it's been pulled shows that's clearly not the case. Link to comment Share on other sites More sharing options...
timtam2 Posted February 12, 2015 #247 Share Posted February 12, 2015 So there's obviously been a big stuff up somewhere and I've been discriminated against : Stuff up - yes, 'discrimination" - no. As the saying goes...'them's the breaks'...no point in stressing over this Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 12, 2015 #248 Share Posted February 12, 2015 Stuff up - yes, 'discrimination" - no. As the saying goes...'them's the breaks'...no point in stressing over this Agreed, it doesn't really matter if it was a 'promo' or 'sale' or 'a stuff up' or 'an anomaly', either way it has finished now. I feel bad for those that missed out, but it is like anything in life, some people can take advantage of a situation and others cannot, it is just timing.:D Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted February 12, 2015 #249 Share Posted February 12, 2015 The fact it's been pulled shows that's clearly not the case. Clear is not a word I would use in this case. Link to comment Share on other sites More sharing options...
The_Big_M Posted February 13, 2015 #250 Share Posted February 13, 2015 Clear is not a word I would use in this case. They've pulled it within a week of it being widely publicised when it was around for much longer, stated it needed to be fixed, and stopped further purchases. Seems pretty clear that they didn't see those benefits you suggested earlier. Link to comment Share on other sites More sharing options...
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