Saltz Posted March 21, 2015 #1 Share Posted March 21, 2015 I noticed my sailing has another discount. Now with my previous two discounts I was able to call and receive immediate credits off my balance but this time I was told to complete the form. My question is when I look at the form, my only two options of the discount is OBC or Upgrade. I don't want either, I want a discount off my remaining balance. If I write that in the comment box, will I receive it that way? Anyone know? Link to comment Share on other sites More sharing options...
GreytRacer Posted March 21, 2015 #2 Share Posted March 21, 2015 Call back and ask someone else. Explain you want it off your balance due. Hopefully, they will help you. Just depends on who answers the phone. :-) Link to comment Share on other sites More sharing options...
cruisintwinsmom Posted March 21, 2015 #3 Share Posted March 21, 2015 When I called my PVP the other day he told me he could not do it either and to fill out the form. Like you, I wanted a drop in what I owed rather than OBC, so I checked OBC and in the comments section I wrote something like "it is my understanding that prior to final payment my fare drops rather than getting an OBC." Within a few hours I had an email saying that my fare had dropped. I imagine that Carnival only gives the 2 option of OBC and upgrade because if people are applying after final payment, they would be confused and angry if they did not get the fare drop. Good luck. Happy Sailing! Link to comment Share on other sites More sharing options...
BigRed93 Posted March 21, 2015 #4 Share Posted March 21, 2015 I put in on the form as OBC and I get a new confirmation that shows the lower balance due, if before final payment. Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
cupcake8503 Posted March 21, 2015 #5 Share Posted March 21, 2015 I would check OBC and received a new lower balance owed (this is before final payment of course) Link to comment Share on other sites More sharing options...
cruiser fanatic Posted March 21, 2015 #6 Share Posted March 21, 2015 I usually email my PVP and she does it for me. She reduces the balance due. Link to comment Share on other sites More sharing options...
Saltz Posted March 21, 2015 Author #7 Share Posted March 21, 2015 I called back and a second time was referred to the form. :/ So, I placed a comment in the box. I hope that works. I'm way before final payment date so I don't see why not. Thanks so much everyone! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now