Rare JessyCruises Posted April 13, 2015 #1 Share Posted April 13, 2015 My husband and i are both previous cruisers. We are both assigned different PVPs. Mine never responds to emails and only calls me when I call the carnival toll free number looking for information. Any time I have called her directly in the past, she never calls me back. My husband just got his first call from his PVP over the weekend and he seems very responsive. Is there a way for us both to be assigned to the same PVP and for me to request it be my husbands, not mine? Link to comment Share on other sites More sharing options...
Ken076 Posted April 13, 2015 #2 Share Posted April 13, 2015 Ask the PVP that you like to take care of it. Ken Link to comment Share on other sites More sharing options...
springs741 Posted April 13, 2015 #3 Share Posted April 13, 2015 You are being very thoughtful, which is such a nice change from all the negativity we see too often in our world. You get to choose who your PVP is. If you have one you are less than pleased with by all means change. Call your husbands PVP and tell them you want to have the same PVP and they should be able to make this happen. Link to comment Share on other sites More sharing options...
Sparky2 Posted April 13, 2015 #4 Share Posted April 13, 2015 [quote name='Canadian Disney Mom']My husband and i are both previous cruisers. We are both assigned different PVPs. Mine never responds to emails and only calls me when I call the carnival toll free number looking for information. Any time I have called her directly in the past, she never calls me back. My husband just got his first call from his PVP over the weekend and he seems very responsive. Is there a way for us both to be assigned to the same PVP and for me to request it be my husbands, not mine?[/QUOTE] We had 2 different PVPs a few years ago. I emailed both of them and said the first one to respond would be our PVP. His responded first, so I requested her. I think we did have to then get permission for the other PVP to release me from his list. This is done so the other one doesn't get blamed for poaching another PVP's client list. Link to comment Share on other sites More sharing options...
Rare JessyCruises Posted April 13, 2015 Author #5 Share Posted April 13, 2015 Thanks everyone. I just sent my husbands PVP an email requesting the change. I also put a bug in his ear to keep an eye out for any upcoming deals on the June 28 sailing on the Breeze. Hopefully we kill two birds with one stone and I get a new PVP and a cruise booked :) Link to comment Share on other sites More sharing options...
Kamloops50 Posted April 13, 2015 #6 Share Posted April 13, 2015 I had a PVP at Celebrity I liked . He got promoted . His replacement wasn't very good . Called Customer Service and requested a new PVP . This what you could do as well to get both assigned to the better PVP. Link to comment Share on other sites More sharing options...
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