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Offers received from Club Royale (Royal Caribbean)


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57 minutes ago, SoFlaAtty said:

I had a lengthy discussion with an CR Executive Casino Host recently.

 

He agreed that their IT need to provide a hyperlink in the offers webpages to the listing of eligible sailings.

 

He also agreed that cruise certificates earned, should also afford those receiving them to select from lesser tier level cruise category offerings, on a first come, first select basis (but at the ascribed cabin category for those lower tier certificates - seemed quite reasonable).

 

Here’s hoping for a modicum of progress.

I agree with the need to hyperlink the offer codes/descriptions to the list of offerings.

 

I was able to select a lower tier cabin for my preferred sailing week and then upgrade for a very nominal cost.  See my post #3314 above.  It all depends on the rep you get and their knowledge and level of expertise with their reservations system.

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Just now, OHCruisinDad said:

I agree with the need to hyperlink the offer codes/descriptions to the list of offerings.

 

I was able to select a lower tier cabin for my preferred sailing week and then upgrade for a very nominal cost.  See my post #3314 above.  It all depends on the rep you get and their knowledge and level of expertise with their reservations system.

I concur.

 

My sole point was that I had a face-to-face conversation with an executive casino host from Club Royale, who displayed an interest and willingness to explore various methods of making the casino program more customer friendly.

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On 12/14/2019 at 12:56 AM, SoFlaAtty said:

I concur.

 

My sole point was that I had a face-to-face conversation with an executive casino host from Club Royale, who displayed an interest and willingness to explore various methods of making the casino program more customer friendly.

 

Understood and glad to hear that they are expressing interest in upgrading and enhancing the program.  Bottom line, it is one of many revenue generators for the company and the friendlier they make it the more we will enjoy it and participate by sailing and playing.

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On 12/12/2019 at 11:46 AM, tomko2 said:

We are on the Mingle and Jingle Dec. 14th on the Indy.  I also called Casino Royale and Rep said we didn't have to bring anything.  Looking forward to it.

 

What types of things do they give away at these types of events?  Hope you had a great cruise.

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  • 3 weeks later...

@MadamG2U, I have a similar offer that came in my email, but it is R201RCL104/Variable. If it helps my offers were for OV-JS depending on the Ship and sail date. It also has a Trade in value so your offer could very well include both of the categories that you referenced. Good Luck 

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On Jan 2 I received R201RCL110. Looks like they were just trying to book some old ships on this one. Majesty, Enchantment, Empress, and Rhapsody. Limited dates. OV. The December offer, which I used, looked better.

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37 minutes ago, teeredi2cruise said:

@MadamG2U, I have a similar offer that came in my email, but it is R201RCL104/Variable. If it helps my offers were for OV-JS depending on the Ship and sail date. It also has a Trade in value so your offer could very well include both of the categories that you referenced. Good Luck 

Thank you!  I think I will give them a call tonight

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Wondering if Club Royal has a raffle (tickets for play) near the end of the cruise? Blue Chip Club has taken away that benefit for slot players and is now only for card players. Some not so happy big spender slot players on Celebrity. Has this also happened on Royal? Thanks!

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6 minutes ago, John&LaLa said:

We did that on Mariner last year. Edge to slot players if you ask me

Hey John, I know this isn't the proper location, and I tried searching, when is President's Cruise 2020? Thanks 🙂 

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1 hour ago, Bronx12 said:

Hey John, I know this isn't the proper location, and I tried searching, when is President's Cruise 2020? Thanks 🙂 

 

Late October, Allure from Barcelona. Right before the TA

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  • 2 weeks later...

About a year ago, I booked a Mediterranean cruise on Explorer of the Seas for June 21, 2020. Ever since trying a suite for the first time, we've become "suite snobs", so we booked a grand suite for that cruise. We booked that cruise while onboard, so we qualified for $500 in onboard credit. Woohoo!

 

Then, in November, Casino Royale sent out an offer for a complimentary oceanview cabin on selected Alaskan or European sailings (19EXO103), including this one. I had my TA check into it and I was able to save about $2,000 off the price by getting the free oceanview cabin and then upgrading it to the grand suite. I did lose the $500 in onboard credit, though, but that was still a win.

 

I was then quite surprised to receive another "Alaska & Europe Special Offer" (20EXO102) for a complimentary balcony stateroom on selected sailings, again including this one. So, another email to my TA who called up Casino Royale (who's probably grown quite tired of hearing from her!), and I got another $800 off our booking! Double woohoo!

 

My TA did tell me that Casino Royale's policy is that all complimentary bookings must be paid in full at the time of booking. The original booking was the deposit only, and the switch to the complimentary oceanview offer in November didn't trigger any such mention. Nonetheless, Casino Royale said that it needed to be paid in full now. It's close enough to final payment that I'm okay with that, but it surprised me to hear that.

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3 minutes ago, Daghis said:

 

 

My TA did tell me that Casino Royale's policy is that all complimentary bookings must be paid in full at the time of booking. The original booking was the deposit only, and the switch to the complimentary oceanview offer in November didn't trigger any such mention. Nonetheless, Casino Royale said that it needed to be paid in full now. It's close enough to final payment that I'm okay with that, but it surprised me to hear that.

That is normal for Casino Royale bookings. You got the offers because you gambled enough on that trip to qualify for them. All bookings through Casino Royal must be paid in full per their terms and conditions.  You can see all of your  offers online at their website clubroyaleoffers.com. The signin is your Crown and anchor number and your last name.

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Thanks for the reply, @mariemacdonald!

 

Yeah, I know about the ClubRoyaleOffers.com site, but it's not terribly useful since they don't say which sailings they apply to. Fortunately, I have been getting the emailed offers regularly these days, so I'm able to take advantage of the offers when I can.

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On 1/17/2020 at 1:27 AM, mariemacdonald said:

That is normal for Casino Royale bookings. You got the offers because you gambled enough on that trip to qualify for them. All bookings through Casino Royal must be paid in full per their terms and conditions.  You can see all of your  offers online at their website clubroyaleoffers.com. The signin is your Crown and anchor number and your last name.

I had a CR rep tell me that on fully comped cruises where we only pay port fees and taxes that there is no penalty if we would have to cancel or change as the fees and taxes are always refundable.  I don't know what canceling would do to future CR offers but that's a whole different subject.

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  • 3 weeks later...
14 minutes ago, texasreb said:

Is this a cert while onboard the ship ? Mine was blank on the back a few weeks ago. I had to call Casino Royale to get the ships and dates. Had them email it to me.

I called but they said it was a new process and it would take at least 24 hours.  Just thought asking here might be faster

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23 minutes ago, texasreb said:

Monthly ? Heck my Jan 19, 2020 sailing was a 19Q4. Some of the dates were of course old. Farthest out was Oct 25, 2020. I got gypped ? LOL

How often do people actually book using the certificate earned?  I went back and looked - 9 Royal Caribbean cruises so far, earned a certificate every cruise, allowed 6 of the 9 certificates to lapse unused.  I find the mailings (postal and email) offers are more than enough for me to find something I want.  In 2020's first 6 weeks I have received 11 different offer lists by mail or email. 

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Like you Wally Alligator we don’t use ours either.  Snail mail comes very often and email too. Got off of Harmony with a balcony cert and didn’t use.  Just got off Carnival with a balcony cert and didn’t use that one either.  I need to move to Florida!

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9 hours ago, Wally Alligator said:

How often do people actually book using the certificate earned?  I went back and looked - 9 Royal Caribbean cruises so far, earned a certificate every cruise, allowed 6 of the 9 certificates to lapse unused.  I find the mailings (postal and email) offers are more than enough for me to find something I want.  In 2020's first 6 weeks I have received 11 different offer lists by mail or email. 

Same here.  We are so booked up with the mail offers (at least one a week) its hard to use the onboard certificates.  I used to get prior bookings adjusted but that doesn't happen much anymore because they adjust off the current rates and the difference in fare increases is more than the certificate is worth.  Plus it costs me more in air than the cruise costs!

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