Offers received from Club Royale (Royal Caribbean)

[EZ1]

Yesterday, we got the first 4 refunds from Royal to our Visa. Port charge refund for the Mar 22 cruise, insurance refund for same, Port charge refund for Mar28 cruise, & ins. for that one. So it is taking about 45 days, since I requested the refund for the Mar 22 right away, on Fri Mar13, with the online form.

[texasreb]

Looks like there might be some changes in "Cruise with Confdence". https://www.royalcaribbean.com/cruise-with-confidence

[Nath]

New booking incentives from RCL:
 

Cruise with Confidence has been extended to allow cancellations up to 48-hours prior to sailing in exchange for a 100% Future Cruise Credit on sailings through April 2022 for bookings made on-or-before August 1, 2020

 

NEW! Introducing Lift & Shift for guests who simply wishing to move their existing booking to next year, protecting their original price and promotion. Simply select a qualifying sailing in the future, give us a call or contact your TA and we'll handle the rest!

 

NEW! Book on-or-before August 1, 2020 and take advantage of our Best Price Guarantee up to 48-hours prior to sailing, ensuring that our guests are getting the best deal!   

NextCruise Book Later Offer is now extended for any February or March Book Later reservation that converts to a 2020 sailing — now eligible through May 31, 2020!

[RFerrington]

Are casino comp upgraded cruises eligible for Lift and Shift ?

[phillygirl2400]

13 minutes ago, RFerrington said:

Are casino comp upgraded cruises eligible for Lift and Shift ?

Inquiring minds want to know. I was going to cancel a similar November cruise but i'd rather L & S. 

[gaylemh]

1 hour ago, phillygirl2400 said:

Inquiring minds want to know. I was going to cancel a similar November cruise but i'd rather L & S. 

I read in my casino group on FB that some have tried, but casino comp/certificate cruises were not eligible.

[RFerrington]

31 minutes ago, gaylemh said:

I read in my casino group on FB that some have tried, but casino comp/certificate cruises were not eligible.

Thanks.  That’s what I expected.

[phillygirl2400]

On 5/7/2020 at 10:48 AM, gaylemh said:

I read in my casino group on FB that some have tried, but casino comp/certificate cruises were not eligible.

Too bad. I guess I'll just eventually cancel.

 

[texasreb]

Say, has anyone received a Club Royale offer since early April ? Still nothing in mine or my wife's accounts'

[RFerrington]

23 minutes ago, texasreb said:

Say, has anyone received a Club Royale offer since early April ? Still nothing in mine or my wife's accounts'

Nope.  Nothing new

[Bronx12]

Nope, absolutely nothing! I wish they would throw us a bone :)

[Bronx12]

2 hours ago, RETNAVY1996 said:

I think they believe they did.  They sent some kind of offer to most people from what I am hearing.  Did the masters, signatures, then worked their way down to one type of offer.   With the people that booked, the people that rebooked from cancelled cruises and the possibility that they are going to sail with less people I don’t think they want to make to many offers and piss people off cancelling them because of space limits.  

That makes sense

[lazydayz]

My offers list remains empty. Probably working on getting free Prime, Signature and Master Cruise uploaded. Carnival keeps sending offers, though mine are a free interior with several hundred in free play.  Pretty smart of them, since I always upgrade. 

[Love2cruise77]

Nothing from RCCL either.  But I did got a free cruise from Celebrity for March 2021.

[Bronx12]

I am wondering if anyway could post the cruises that are offered with the Complimentary Interior Stateroom. We acquired a certificate on Symphony of The Seas, March 7-14/2020. The cruises listed end 12/19/2020, but, on the Club Royale Offers website, the cruises went until the end of February 2021, but, all of our offers are now totally gone :(

I called Casino Royale to get a list, and was told I had to wait 24-48 hours to receive an email of the listings.

 

Thanks for your help.

[texasreb]

A few weeks back I had email offer. Nothing in my club royale. I phoned in to get details. The rep said I had the offer, but they could not email the details. said supervisor would have to do it. That was the Jamaica group. Two days later I never got email so phoned in again. I got Oregon group that time. Said rules had just changed again during past 1/2 hour. Said they could not email the details.

Mighty strange.

[Bronx12]

2 minutes ago, texasreb said:

A few weeks back I had email offer. Nothing in my club royale. I phoned in to get details. The rep said I had the offer, but they could not email the details. said supervisor would have to do it. That was the Jamaica group. Two days later I never got email so phoned in again. I got Oregon group that time. Said rules had just changed again during past 1/2 hour. Said they could not email the details.

Mighty strange.

That is strange! The agent I spoke to said he had to contact a supervisor and request the list be emailed.

[texasreb]

An offer appears. I am not impressed. Interior cabin, must book this month. Christmas and Thanksgiving.

R20MYCH104

R20MYTX104

Edited May 12, 2020 by texasreb

[JessyCruises]

5 minutes ago, texasreb said:

An offer appears. I am not impressed. Interior cabin, must book this month. Christmas and Thanksgiving.

R20MYCH104

R20MYTX104

We don’t have anything in either of ours.  Both of us are prime.

[texasreb]

7 minutes ago, Canadian Disney Mom said:

We don’t have anything in either of ours.  Both of us are prime.

My wife is PRIME. She has no offers as well.

[RFerrington]

Nothing for either of us.

[RFerrington]

2 hours ago, texasreb said:

An offer appears. I am not impressed. Interior cabin, must book this month. Christmas and Thanksgiving.

R20MYCH104

R20MYTX104

Any ship ?

[texasreb]

1 hour ago, RFerrington said:

Any ship ?

I guess you have to phone the casino to know. Just for kicks. I might do that.

[texasreb]

2 hours ago, RFerrington said:

Any ship ?

Just got off phone with Jamaica. kind of bad connection. The rep was working from home, she said.

The offer was not any ship. She did not have the list of ships. ?? Did say the TX is sail by Nov 22. The CH is sail by Dec 23.

I asked about my 2019 Tier offer that I had used for March 29, 2020. Of course that sailing was cancelled. Said I could redeem it any time before March 31, 2021.

Also the tier offers for 2020 would be loaded May 15.

Do I sense confusion at Casino Royale ?

Edited May 12, 2020 by texasreb

[EZ1]

35 minutes ago, texasreb said:

Just got off phone with Jamaica. kind of bad connection. The rep was working from home, she said.

The offer was not any ship. She did not have the list of ships. ?? Did say the TX is sail by Nov 22. The CH is sail by Dec 23.

I asked about my 2019 Tier offer that I had used for March 29, 2020. Of course that sailing was cancelled. Said I could redeem it any time before March 31, 2021.

Also the tier offers for 2020 would be loaded May 15.

Do I sense confusion at Casino Royale ?

Wow -must have gotten lots of cancellations for the big holidays (most expensive time of year to cruise). And they also know that the casino is quiet then, since many want to be with their families. We've gotten offers from Carnival & Royal during holidays, & have gone then. Many tables & slots were open all the time.

Didn't get the offer you got-still have none-since we already rebooked our canceled Tier one from Mar28'20.