HLGW60 Posted October 22, 2015 #1 Share Posted October 22, 2015 (edited) I have gotten price reductions several times since booking our May 2016 cruise last February. About a month ago we decided to upgrade to an Ocean Suite. We have paid in full for our cruise. The last couple of times I have completed a price protection form I have noticed the savings are being seen as a credit under TOTAL PAYMENTS and CREDITS rather than the decrease in price showing up as onboard credit. I thought I once read that if you had paid in full then a price reduction would show up as onboard credit. Apparently, that is not always the case. Right now I have a credit of $40 and On Board Credit of $430. I know this is not such a big deal but just curious as to how they will handle the overpayment. Guess I will ultimately find out once I am on the cruise but wondering if anyone here could shed some light on how this works. Edited October 22, 2015 by HLGW60 Link to comment Share on other sites More sharing options...
trvlgirlmq Posted October 22, 2015 #2 Share Posted October 22, 2015 My experience with this was that I had PIF before final payment and when I got a price reduction they credited it back to my credit card. When I called about it the representative said that is what they do if you are paid before your actual final payment date. If I had received the price drop after that final payment date then it would be counted as OBC and put on the S&S account. I don't know if this is how it works all the time but you may want to check the card you used to pay to see if you have a credit. Link to comment Share on other sites More sharing options...
lizardhowson Posted October 22, 2015 #3 Share Posted October 22, 2015 I have gotten price reductions several times since booking our May 2016 cruise last February. About a month ago we decided to upgrade to an Ocean Suite. We have paid in full for our cruise. The last couple of times I have completed a price protection form I have noticed the savings are being seen as a credit under TOTAL PAYMENTS and CREDITS rather than the decrease in price showing up as onboard credit. I thought I once read that if you had paid in full then a price reduction would show up as onboard credit. Apparently, that is not always the case. Right now I have a credit of $40 and On Board Credit of $430. I know this is not such a big deal but just curious as to how they will handle the overpayment. Guess I will ultimately find out once I am on the cruise but wondering if anyone here could shed some light on how this works. This is why I never pay the balance until final payment date - the money should be in your hands, not in Carnival's hands. Link to comment Share on other sites More sharing options...
HLGW60 Posted October 22, 2015 Author #4 Share Posted October 22, 2015 My experience with this was that I had PIF before final payment and when I got a price reduction they credited it back to my credit card. When I called about it the representative said that is what they do if you are paid before your actual final payment date. If I had received the price drop after that final payment date then it would be counted as OBC and put on the S&S account. I don't know if this is how it works all the time but you may want to check the card you used to pay to see if you have a credit. Thanks for replying. No credit on my CC yet but I will keep checking. [emoji3] Link to comment Share on other sites More sharing options...
HLGW60 Posted October 22, 2015 Author #5 Share Posted October 22, 2015 This is why I never pay the balance until final payment date - the money should be in your hands, not in Carnival's hands. That's certainly one way of looking at it but I had a good reason for paying it off. My Chase Sapphire Preferred Card is currently running a special where I get 3 points for every dollar spent on TRAVEL related expenses. I needed those points to make a reservation for our pre and post cruise stays in Barcelona and Athens ......which are now made with points instead of cash which is a savings for me. Link to comment Share on other sites More sharing options...
ohiokate Posted October 22, 2015 #6 Share Posted October 22, 2015 (edited) HLGW60 - Can you post again if/when you see a credit come through on your credit card? I booked Early Saver for a cruise next July and was thinking of paying it off when I get a bonus in a few months, but maybe I should leave a balance until the final payment is due... Edited October 22, 2015 by ohiokate Link to comment Share on other sites More sharing options...
trvlgirlmq Posted October 22, 2015 #7 Share Posted October 22, 2015 Thanks for replying. No credit on my CC yet but I will keep checking. [emoji3] I think it was 7-10 business days for the refund so definitely keep checking! Link to comment Share on other sites More sharing options...
ohiokate Posted November 1, 2015 #8 Share Posted November 1, 2015 Just checking to see if you've seen a credit yet. Link to comment Share on other sites More sharing options...
HLGW60 Posted November 1, 2015 Author #9 Share Posted November 1, 2015 Just checking to see if you've seen a credit yet. No.....but I am $40 in the black in payments received. I really wouldn't use my experience as a guideline. We had originally only booked an interior back in Jan/Feb with several price drops and onboard credits. It was only when we upgraded to an Ocean Suite in October with 2 subsequent drops that this occurred as a cash credit rather than onboard credit. Since it is only $40.......hubby doesn't want to call Carnival yet again as he feels confident we will use the cash credit and all will work out to our satisfaction. Link to comment Share on other sites More sharing options...
ohiokate Posted November 1, 2015 #10 Share Posted November 1, 2015 Good to know! Enjoy your cruise! ☺ Link to comment Share on other sites More sharing options...
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