Pencruise Posted March 18, 2017 #1351 Share Posted March 18, 2017 Does anyone have an email address for Raj Bhugwath on Harmony of the Seas? I need to contact him and there are no email addresses in the spreadsheet for Harmony. Thanks! Try this - it is how I contacted him directly last year - hm_concierge01@rccl.com Link to comment Share on other sites More sharing options...
skiiergirl Posted March 18, 2017 #1352 Share Posted March 18, 2017 Thanks will Leroy Dsouza be in the CL? https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Yes, as Sucel also goes on vacation shortly Spreadsheet shows Leroy in the DL replacing Sucel. Will he be in DL or CL? Who will be in the other? How long will Ryno & Sucel be gone for vacay? Link to comment Share on other sites More sharing options...
Yorkshire Voyagers Posted March 18, 2017 #1353 Share Posted March 18, 2017 Spreadsheet shows Leroy in the DL replacing Sucel. Will he be in DL or CL? Who will be in the other? How long will Ryno & Sucel be gone for vacay? As far as I know, Leroy was to replace Ryno (we left the ship on the 11th). Sucel was given the choice of lounges but said she wanted to stay in the DL as she would be leaving for vacation before Ryno returned. Don't know if this has changed Link to comment Share on other sites More sharing options...
Don Pedro Posted March 18, 2017 #1354 Share Posted March 18, 2017 Amazing! Never heard anyone indicate Nadja had any king of "attitude" except great. I really would like more information about that. I second Carolyn...we'd love to get her back to Galveston!! Sounds like there is no hope as she has indicated she is "permanent" concierge on NV. Agree, Nadja is a great concierge and I would be delighted to have her back in Texas (where she belongs). Link to comment Share on other sites More sharing options...
gagirl7143 Posted March 18, 2017 #1355 Share Posted March 18, 2017 Amazing! Never heard anyone indicate Nadja had any king of "attitude" except great. I really would like more information about that. I second Carolyn...we'd love to get her back to Galveston!! Sounds like there is no hope as she has indicated she is "permanent" concierge on NV. We experienced the "attitude" in Dec as well. When asked any question she didn't seem to have a clue, in the am never showed up before 9, and had no idea when C&A events were scheduled. Not a fan!! On the other hand, Alan was in the D lounge at the time and he was fantastic. He worked his but off trying to make a good experience for his guests. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
BEENSAILING Posted March 18, 2017 #1356 Share Posted March 18, 2017 I was on B2B in November of Navigator. Nadja was concierge in CL lounge and she was fabulous!!! I always saw her working at her desk early and late - all day! Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
gagirl7143 Posted March 18, 2017 #1357 Share Posted March 18, 2017 I was on B2B in November of Navigator. Nadja was concierge in CL lounge and she was fabulous!!! I always saw her working at her desk early and late - all day! Sent from my iPad using Forums mobile app Things changed drastically when there was no loyalty ambassador on board in Dec! Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
BEENSAILING Posted March 18, 2017 #1358 Share Posted March 18, 2017 Things changed drastically when there was no loyalty ambassador on board in Dec! Sent from my iPad using Forums My error- I was on B2B In December. i just checked my dates - Dec 4-9 and Dec 9-18. Nadja was fabulous. There was no Loyalty Ambassador in December so what is it you are implying? Link to comment Share on other sites More sharing options...
SULROSS Posted March 18, 2017 #1359 Share Posted March 18, 2017 We experienced the "attitude" in Dec as well. When asked any question she didn't seem to have a clue, in the am never showed up before 9, and had no idea when C&A events were scheduled. Not a fan!! On the other hand, Alan was in the D lounge at the time and he was fantastic. He worked his but off trying to make a good experience for his guests. Sent from my iPad using Forums Are you getting Loyalty Ambassador confused with Concierge? Nadja, as Concierge may not have known some C&A answers and it was not her job to. Link to comment Share on other sites More sharing options...
gagirl7143 Posted March 19, 2017 #1360 Share Posted March 19, 2017 Are you getting Loyalty Ambassador confused with Concierge? Nadja, as Concierge may not have known some C&A answers and it was not her job to. As concierge, she certainly knows or should know when luncheons, top tier events , etc are being held. She was just not nearly as good on our cruise as many of the other concierges, JD, Alan, Mario, and Diego to name a few! Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
gagirl7143 Posted March 19, 2017 #1361 Share Posted March 19, 2017 My error- I was on B2B In December. i just checked my dates - Dec 4-9 and Dec 9-18. Nadja was fabulous. There was no Loyalty Ambassador in December so what is it you are implying? You were on the same cruise we were on and she was not there at least 5 mornings during the breakfast hours. She actually gave us incorrect info about the meal ( lunch) with an officer and several other things as well. Happy you were pleased with her. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 19, 2017 #1362 Share Posted March 19, 2017 Thanks for information -- I updated the Google Doc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
BEENSAILING Posted March 19, 2017 #1363 Share Posted March 19, 2017 You were on the same cruise we were on and she was not there at least 5 mornings during the breakfast hours. She actually gave us incorrect info about the meal ( lunch) with an officer and several other things as well. Happy you were pleased with her. Sent from my iPad using Forums I was in Chops for breakfast most mornings. I was in the CL every evening meeting friends for cocktails and conversation. Nadja was great with anything I asked about. I would be very happy to have her as a Concierge on future cruises. Link to comment Share on other sites More sharing options...
cruislovin Posted March 20, 2017 #1364 Share Posted March 20, 2017 Try this - it is how I contacted him directly last year - hm_concierge01@rccl.com I can try that but he is the Diamond Club concierge now. Hopefully, they will forward it. Thank you! Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 21, 2017 #1365 Share Posted March 21, 2017 I can try that but he is the Diamond Club concierge now. Hopefully, they will forward it. Thank you! Try this for the Diamond Concierge HM_DiamondConcierge@rccl.com -- make sure you use the underscore between HM and Diamond Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 21, 2017 #1366 Share Posted March 21, 2017 https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 26, 2017 #1367 Share Posted March 26, 2017 https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Sherri, I'm a little challenged with the Google Doc. :confused: Can you verify if JJ will be the Concierge on Rhapsody from April 22 - May 13. Laura just loved her from the Freedom. She may have been filling in for Bertie at some time in Fall 2015 thanks Link to comment Share on other sites More sharing options...
CrusinNana Posted March 26, 2017 #1368 Share Posted March 26, 2017 Does anyone know who the Diamond Concierge will be in April/May on the Jewel ? Thanks :) Link to comment Share on other sites More sharing options...
BEENSAILING Posted March 26, 2017 #1369 Share Posted March 26, 2017 Does anyone know who the Diamond Concierge will be in April/May on the Jewel ? Thanks :) Diego Tripaldi will be in the Concierge Lounge on Jewel on the May 6 cruise which begins in Rome and I believe on the TA crossing which begins in Puerto Rico. Sorry - I don't know who will be the concierge in the DL. Link to comment Share on other sites More sharing options...
TravlGrl Posted March 26, 2017 #1370 Share Posted March 26, 2017 We just stepped off Independence yesterday morning, and Felix Vargas is the current concierge in the Concierge Lounge. Love him! Link to comment Share on other sites More sharing options...
julesbeara Posted March 26, 2017 #1371 Share Posted March 26, 2017 Francisco Dean is the Concierge on Adventure. Just got email from him. Sent from my SM-N900V using Forums mobile app Link to comment Share on other sites More sharing options...
seabeew Posted March 27, 2017 #1372 Share Posted March 27, 2017 Francisco Dean is the Concierge on Adventure. Just got email from him. Sent from my SM-N900V using Forums mobile app Diamond or concierge lounge? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 27, 2017 #1373 Share Posted March 27, 2017 Does anyone know who the Diamond Concierge will be in April/May on the Jewel ? Thanks :)It could be Inna Tsyrfa but I could use some more up to date information from folks who have recently sailed on JW. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 27, 2017 #1374 Share Posted March 27, 2017 Sherri, I'm a little challenged with the Google Doc. :confused: Can you verify if JJ will be the Concierge on Rhapsody from April 22 - May 13. Laura just loved her from the Freedom. She may have been filling in for Bertie at some time in Fall 2015 thanks John -- I'm a little challenged also as I have not gotten many updates on RH's concierges. DL Concierge Alan del Fierro was supposed to go on vacation on 3-4-2017 but he is supposed to be back on 4-29-2017. I have Ligia Kandler as CL Concierge but I have not dates. The last information I had on JJ was that she was coming to the DL but that information is old. Is there anyone who is posting who has been on RH lately and has information on the concierges? JJ was filling in for Bertie on FR in the fall of 2015. Everyone liked her. I'm interested in how Laura likes RH when she sails. We may sail on her as Tampa is our second easiest drive after Port C. Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 27, 2017 #1375 Share Posted March 27, 2017 Thanks for the information on Concierges -- I updated the Google Doc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
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