campolady Posted November 11, 2015 #1 Share Posted November 11, 2015 After ringing 3 different numbers at Thomson HQ this morning we have just been told that people with a Spanish address can now no longer book a Thomson cruise!!! Does anyone have an email address for the CEO as I am prepared to take this right to the top? Many thanks. Link to comment Share on other sites More sharing options...
skioncruises Posted November 11, 2015 #2 Share Posted November 11, 2015 After ringing 3 different numbers at Thomson HQ this morning we have just been told that people with a Spanish address can now no longer book a Thomson cruise!!! Many thanks. Hi campolady If you Google "CEO addresses" the following will appear:: http://www.ceoemail.com. It is split into four alphabetical sections and if you scroll down to the bottom of page 1 you'll find page 4 is what you are looking for then Thomson Holidays. Good luck.:) Link to comment Share on other sites More sharing options...
arnie321 Posted November 11, 2015 #3 Share Posted November 11, 2015 Hi, until last year I lived overseas for 6 years. Although I did t have issues booking cruise only deals I did have problems with Thomsons hotel only. Use a VPN program which will make Thomsons think you are in the UK when in fact you are abroad. https://www.ipvanish.com Is mow current VPN and are straight forward to use. Hope this helps Link to comment Share on other sites More sharing options...
campolady Posted November 11, 2015 Author #4 Share Posted November 11, 2015 (edited) Hi campolady If you Google "CEO addresses" the following will appear:: http://www.ceoemail.com. It is split into four alphabetical sections and if you scroll down to the bottom of page 1 you'll find page 4 is what you are looking for then Thomson Holidays. Good luck.:) Thank you both very much. I have sent emails to both David Burling and Helen Curon. Will report back if and when I receive any reply. Edited November 11, 2015 by campolady Link to comment Share on other sites More sharing options...
davecttr Posted November 11, 2015 #5 Share Posted November 11, 2015 After ringing 3 different numbers at Thomson HQ this morning we have just been told that people with a Spanish address can now no longer book a Thomson cruise!!! Does anyone have an email address for the CEO as I am prepared to take this right to the top? Many thanks. I thought that would be illegal, excluding customers because of the country they live in:confused: do they also exclude people who live in France, Italy, Germany, the Irish republic :confused::confused::confused: contact Nigel Calder Link to comment Share on other sites More sharing options...
geomagot Posted November 11, 2015 #6 Share Posted November 11, 2015 contact Nigel Calder good idea if enough people contact him he would be in a good position to demand some sort of explanation from thomsons http://www.simoncalder.co.uk/contact.asp . Link to comment Share on other sites More sharing options...
campolady Posted November 11, 2015 Author #7 Share Posted November 11, 2015 I have just had an email from Helen Caron requesting my phone number so keeping my fingers crossed that we hear some good news. Link to comment Share on other sites More sharing options...
campolady Posted November 11, 2015 Author #8 Share Posted November 11, 2015 Success!!! I have just had a phone call from Thomson confirming that, as long as you have a credit or debit card that is UK registered, cruise only bookings can be made by phone. I now have a price for 29th May from Malaga for 7 nights of £1298 for a deck 1/2 inside cabin. Success!!! Link to comment Share on other sites More sharing options...
Ska man Posted November 11, 2015 #9 Share Posted November 11, 2015 Success!!! I have just had a phone call from Thomson confirming that, as long as you have a credit or debit card that is UK registered, cruise only bookings can be made by phone. I now have a price for 29th May from Malaga for 7 nights of £1298 for a deck 1/2 inside cabin. Success!!! Glad you got it sorted Brenda and I hope all you ex-pats have many more happy years of cruising Link to comment Share on other sites More sharing options...
skioncruises Posted November 11, 2015 #10 Share Posted November 11, 2015 Success!!! I have just had a phone call from Thomson confirming that, as long as you have a credit or debit card that is UK registered, cruise only bookings can be made by phone. I now have a price for 29th May from Malaga for 7 nights of £1298 for a deck 1/2 inside cabin. Success!!! Hi campolady That's absolutely fantastic news. Also an extremely quick response. Many more happy cruises after what you and hubby have been through in the not too distant past.:) Link to comment Share on other sites More sharing options...
joeholiday2 Posted November 13, 2015 #11 Share Posted November 13, 2015 Great result Brenda. :D:D Link to comment Share on other sites More sharing options...
infoqueen Posted November 14, 2015 #12 Share Posted November 14, 2015 Thats great news Brenda I know how you and hubby love your cruises to be honest if I lived where you do I would be on every 6 weeks haha Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted November 14, 2015 #13 Share Posted November 14, 2015 But Brenda is on a cruise every 6 weeks Shirley.:D:D:D:D Link to comment Share on other sites More sharing options...
campolady Posted November 14, 2015 Author #14 Share Posted November 14, 2015 But Brenda is on a cruise every 6 weeks Shirley.:D:D:D:D I wish Linda!!! Have a brilliant time next week. Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted November 14, 2015 #15 Share Posted November 14, 2015 I wish Linda!!! Have a brilliant time next week. Thanks Brenda :) Link to comment Share on other sites More sharing options...
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