dogchopper Posted November 27, 2015 #1 Share Posted November 27, 2015 A few weeks ago i posted a complaint about how we booked 2 cruises thru carnival and paid for them with the Barclay card because they had an offer of 10% off if you paid with your card. This was back in July and August. We never got our 10% . We called and called and kept getting the runaround. Well we have FINALLY got a resolution!! I called Monday and they told me I had to wait till Tuesday for the 10th day after the filing on my case. So I called Tuesday and they told me I had to wait another week. This got me very angry and I gotta admit I wasn't real pleasant. After talking to 2 other people rather rudely they put me thru to a 3rd guy, Juan. He was very nice and apologized for what i told him was a no brainer. He agreed with the me, put me on hold for about 2 minutes and came back and said I'd see my credit by the end of the day. My credit was to total just over 200 bucks.. and I got my credit!!!!!! :p In fact, they DOUBLED my credit and gave me $400.00 :):):) So, I am happy now and want everyone to know that if you don't give up they will finally make things right!!!! Link to comment Share on other sites More sharing options...
Frank12 Posted November 27, 2015 #2 Share Posted November 27, 2015 Nice! Link to comment Share on other sites More sharing options...
LaCal Posted November 27, 2015 #3 Share Posted November 27, 2015 Glad things worked out. Seems like sometimes they wait n wait to take care of things. I wouldn't be surprised if they do it purposely hoping some people give up or forget about it Link to comment Share on other sites More sharing options...
dogchopper Posted November 27, 2015 Author #4 Share Posted November 27, 2015 Glad things worked out. Seems like sometimes they wait n wait to take care of things. I wouldn't be surprised if they do it purposely hoping some people give up or forget about it I really think they do. I think it's a shame that carnival does not make sure they honor their commitments Link to comment Share on other sites More sharing options...
StolidCruiser Posted November 27, 2015 #5 Share Posted November 27, 2015 I guess it pays to be nasty and rude. Congrats on your credit. Link to comment Share on other sites More sharing options...
dogchopper Posted November 27, 2015 Author #6 Share Posted November 27, 2015 I guess it pays to be nasty and rude. Congrats on your credit. Ha, I guess it does. Not my usual MO but it sure worked Link to comment Share on other sites More sharing options...
vwrestler171 Posted November 30, 2015 #7 Share Posted November 30, 2015 Was the promo through Carnival or Barclay? Link to comment Share on other sites More sharing options...
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