Colo Cruiser Posted February 7, 2016 #26 Share Posted February 7, 2016 Princess has tightened things considerably over the last year Getting any sort of refund is pretty much history, especially after final. Link to comment Share on other sites More sharing options...
Msail Posted February 7, 2016 #27 Share Posted February 7, 2016 We cruise 3 to 4 times a year and we've not had a problem not sure why you people think I'm making it up. So you might want look at what your doing because it works for us. Link to comment Share on other sites More sharing options...
ottmar Posted February 9, 2016 Author #28 Share Posted February 9, 2016 I am the one who started this thread and I called my travel agent about the lower fare and she went on the phone to Princess while I was holding and came back to me and said that to try any rebooking would voind my w$360 free gratuities. So I said just leave it at that and princess said that if any free upgrads come along they will try to give it to me because I stated at booking that I would accept them. Link to comment Share on other sites More sharing options...
magandy Posted February 9, 2016 #29 Share Posted February 9, 2016 I am the one who started this thread and I called my travel agent about the lower fare and she went on the phone to Princess while I was holding and came back to me and said that to try any rebooking would voind my w$360 free gratuities. So I said just leave it at that and princess said that if any free upgrads come along they will try to give it to me because I stated at booking that I would accept them. At least you made the call. Enjoy your cruise. Link to comment Share on other sites More sharing options...
EmTeeNesters Posted February 9, 2016 #30 Share Posted February 9, 2016 I am the one who started this thread and I called my travel agent about the lower fare and she went on the phone to Princess while I was holding and came back to me and said that to try any rebooking would voind my w$360 free gratuities. So I said just leave it at that and princess said that if any free upgrads come along they will try to give it to me because I stated at booking that I would accept them. If the booking dropped by $400pp and the "free" gratuities are worth $360, then taking the price drop would still put you $440 ahead, wouldn't it? Link to comment Share on other sites More sharing options...
MCC retired Posted February 9, 2016 #31 Share Posted February 9, 2016 If the booking dropped by $400pp and the "free" gratuities are worth $360, then taking the price drop would still put you $440 ahead, wouldn't it? Agreed !:confused: Link to comment Share on other sites More sharing options...
CI66774 Posted February 9, 2016 #32 Share Posted February 9, 2016 (edited) If you are booked thru princess you will always get the price drop even after final payment. Not true! Stop with the inaccurate statements. Princess may give it to you, but is not obligated. Edited February 9, 2016 by CI66774 Link to comment Share on other sites More sharing options...
Rare geoherb Posted February 9, 2016 #33 Share Posted February 9, 2016 Just because one person has been lucky enough to get price drops every time doesn't mean that Princess always does it. Asking never hurts, but don't be upset if the answer is no. Link to comment Share on other sites More sharing options...
beachsands Posted February 9, 2016 #34 Share Posted February 9, 2016 I use an online Cruise agency. I saw our cabin on the Royal had dropped by about $350.00 Per person. Called our company this morning, they upgraded us from a basic balcony to a mini-suite. Also upgraded my kids from an inside cabin to a balcony. No extra charges of any kind. They wont refund any money however. Joel Link to comment Share on other sites More sharing options...
jolly_cruiser Posted February 9, 2016 #35 Share Posted February 9, 2016 I had a very similar situation...price dropped after i made the final payment by about $400 for the cabin...had booked through a TA...TA said they could not do much...called Princess and insisted they should do something :D and the rep was very nice...he worked with my TA and had us upgraded from the balcony to a mini suite for a $100 charge which i was happy to do for the additional room...refund of the difference was not an option in my case as well... Link to comment Share on other sites More sharing options...
Rare cr8tiv1 Posted February 9, 2016 #36 Share Posted February 9, 2016 I had a very similar situation...price dropped after i made the final payment by about $400 for the cabin...had booked through a TA...TA said they could not do much...called Princess and insisted they should do something :D and the rep was very nice...he worked with my TA and had us upgraded from the balcony to a mini suite for a $100 charge which i was happy to do for the additional room...refund of the difference was not an option in my case as well... I can understand the disappointments when fares drop after making final payment. I do not understand how someone can insist on compensation for a contract one enters with Princess. You bought the product at said price. I'm glad it all worked out for everyone. Sounds more like an upsell than a demand that was placated. Link to comment Share on other sites More sharing options...
jolly_cruiser Posted February 9, 2016 #37 Share Posted February 9, 2016 I can understand the disappointments when fares drop after making final payment. I do not understand how someone can insist on compensation for a contract one enters with Princess. You bought the product at said price. I'm glad it all worked out for everyone. Sounds more like an upsell than a demand that was placated. There is really no harm in asking in this situation. If Princess did not do anything i would have been fine with it. The price i paid was the same as a mini suite would have been after the price drop. Link to comment Share on other sites More sharing options...
boca7 Posted February 9, 2016 #38 Share Posted February 9, 2016 Lots of confusion here, when prices drop you are eligible for the reduction IF your category is the same as the reduction, small chance of this as the new policy has created a load of more categories, then next step is to rebook to a new category losing all perks & taking on what the new category offers. The new policy has made it more difficult to receive a reduction as the catgories now contain a limited amount of cabins. Link to comment Share on other sites More sharing options...
TNTLAMB Posted February 9, 2016 #39 Share Posted February 9, 2016 (edited) I use an online Cruise agency. I saw our cabin on the Royal had dropped by about $350.00 Per person. Called our company this morning, they upgraded us from a basic balcony to a mini-suite. Also upgraded my kids from an inside cabin to a balcony. No extra charges of any kind. They wont refund any money however. Joel Keep in mind that many online Cruise agencies are consolidators NOT travel agents. There is a difference. They are reselling cabins THEY have already purchased at a much greater than commission discount. Sometimes they have a fair amount of flexibility and other times not so much Edited February 9, 2016 by TNTLAMB Link to comment Share on other sites More sharing options...
arizonaperson Posted February 10, 2016 #40 Share Posted February 10, 2016 We have a cruise coming up at the end of April, so we have not made final payment yet. I noticed the price had gone down and my travel agent called Princess .Princess says it's for new bookings only ,no price drop for me unless I want to give away my cabin. We are traveling with another couple and we have cabins next to each other ,so we do not want to lose our cabins. Seems to me that if the price drops before final payment Princess should honor it but they don't , well they do if you want to take a chance on your cabin not being available and somebody else snagging it . Julie Link to comment Share on other sites More sharing options...
Colo Cruiser Posted February 10, 2016 #41 Share Posted February 10, 2016 Princess has tightened things considerably over the last yearGetting any sort of refund is pretty much history, especially after final. I agree with all the responses above. Like I said above its pretty much history now. :( Link to comment Share on other sites More sharing options...
nyc12345 Posted February 10, 2016 #42 Share Posted February 10, 2016 We have a cruise coming up at the end of April, so we have not made final payment yet. I noticed the price had gone down and my travel agent called Princess .Princess says it's for new bookings only ,no price drop for me unless I want to give away my cabin. We are traveling with another couple and we have cabins next to each other ,so we do not want to lose our cabins. Seems to me that if the price drops before final payment Princess should honor it but they don't , well they do if you want to take a chance on your cabin not being available and somebody else snagging it .Julie Are you sure your TA is telling you the truth? I don't see any special new booking rate for your 4/30/16 sailing on the Crown. Even if that is the case, your TA should be able to book the same room for you easily... Link to comment Share on other sites More sharing options...
arizonaperson Posted February 10, 2016 #43 Share Posted February 10, 2016 Are you sure your TA is telling you the truth? I don't see any special new booking rate for your 4/30/16 sailing on the Crown. Even if that is the case, your TA should be able to book the same room for you easily... I believe my TA when I asked them if I could get the cheaper price I saw online and they said they called Princess and for new bookings only. I did not call Princess myself. I was told that I could cancel my booking and rebook at the new price which was $100 per person lower but it would not be guaranteed that I could get the same cabin that I have. So yes I believe my travel agent .should I believe my travel agent? I don't know ,but I just wanted to comment because that's what this post is about people getting or not getting a lower fare. Julie Link to comment Share on other sites More sharing options...
Working 2 Cruise Posted February 10, 2016 #44 Share Posted February 10, 2016 Are you sure your TA is telling you the truth? I don't see any special new booking rate for your 4/30/16 sailing on the Crown. Even if that is the case, your TA should be able to book the same room for you easily... You forget that people are offered different kind of promotions. So, the prices you're seeing aren't necessarily the prices offered to others... Link to comment Share on other sites More sharing options...
Nezmo Posted February 10, 2016 #45 Share Posted February 10, 2016 I think the message is just ask (and in this case your TA). I've learned that no matter what others have experienced, your experience may be different. Even those rules that are apparently hard and fast at Princess seem to get waived at times. I saw a sale for new bookings only and my category of room was not included. With nothing to lose I called my TA who talked to Princess and they gave me a substantial OBC as 'goodwill.' I am sure the same call on another day may have gotten a different result. Good luck. Link to comment Share on other sites More sharing options...
Carla3 Posted February 11, 2016 #46 Share Posted February 11, 2016 Getting a credit, price reduction or other perk after your final payment date may also depend upon where you are in the refund timeline. If you are 74-57 days prior to sailing and your penalty for cancelling is just your deposit and the new bookings fair price is cheaper even if you include your lost deposit, then it only make sense for princess to give you some sort of credit for the price reduction. Link to comment Share on other sites More sharing options...
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