faymuiheng Posted February 27, 2016 #101 Share Posted February 27, 2016 First change fee was made when we were told we were arriving at pier for 6am. When we got the update that it was then changed to 9pm, we tried to make a 2nd change. Due to us flying one particular airline home, we could not make any changes due to flights all sold out til the 14th of FEB. We then called our credit company to see if we could apply for flight interruption , we were allowed to book upto $5000 per person in economy class only. This saved us from double change fee. ROYAL will cover us for the change fee, but not the baggage fee to check bags. Our original carrier allowed one free bag /person. Gonna try and check on this again. ps...off topic, but does anyone here have any concerns that the life jackets were all on the same floor as the lifeboats? We were on the 13th floor, and found that somewhat disturbing. Link to comment Share on other sites More sharing options...
DJChick Posted February 27, 2016 #102 Share Posted February 27, 2016 We too received a total refund for the full amount of what we paid for the Feb. 6th cruise yesterday. It was refunded back to our Rccl visa yesterday in 1 refund transaction. We also received our 50% Future Cruise Credit certificates this past Wednesday. The 50% amount we received was based off of the cruise fare we each paid and the port taxes added together, 50% of this total.The p/p gov. fees of $140.64 each (for this particular cruise) were not included in the 50% calculation. Monday of this past week, we were refunded the parking fees of $140. Hope this info helps others! Link to comment Share on other sites More sharing options...
Newbcruiser1 Posted February 27, 2016 #103 Share Posted February 27, 2016 (edited) My cruise fare refund was finally posted to my account last night! All in one lump-sum. Finally! Thanks Royal Caribbean! :) Edited February 27, 2016 by Newbcruiser1 Link to comment Share on other sites More sharing options...
Acontador Posted March 3, 2016 #104 Share Posted March 3, 2016 I have still not recieved any refund from Royal Carribbean. Anybody else having the same issue? Link to comment Share on other sites More sharing options...
njbrandon Posted March 3, 2016 #105 Share Posted March 3, 2016 Do they refund the insurance too? Link to comment Share on other sites More sharing options...
cruisenfever Posted March 3, 2016 #106 Share Posted March 3, 2016 Do they refund the insurance too? No insurance is not refunded. Link to comment Share on other sites More sharing options...
linkerbink Posted March 3, 2016 #107 Share Posted March 3, 2016 I have still not recieved any refund from Royal Carribbean. Anybody else having the same issue? We finally received ours yesterday, posted to the credit card. Hopefully yours will not be far behind. It was everything except the insurance. Link to comment Share on other sites More sharing options...
SMHCPA Posted March 3, 2016 #108 Share Posted March 3, 2016 We finally received ours yesterday, posted to the credit card. Hopefully yours will not be far behind. It was everything except the insurance. Did having the insurance do anything for you? We are booked on the 4/18 sailing and did get the insurance (thru leisurecare). It doesn't really matter I suppose because I primarily got the insurance to cover any medical emergency type events but I am curious. Link to comment Share on other sites More sharing options...
stevea326 Posted March 5, 2016 #109 Share Posted March 5, 2016 Royal Caribbean rejected our request to cover the hotel stay for two night that was less than the $150 airfare change fee. I'll be on the phone with them to try to explain my case... Link to comment Share on other sites More sharing options...
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