Californiacruizers Posted February 22, 2016 #1 Share Posted February 22, 2016 I am looking to book my first sailing with RCL. I have cruised in the past with another line and wanted to give RCL a try. For the past several days I have been looking on the RCL site at an August sailing on the Oasis of the Seas. The booking would be for myself, 13 son, and 3 year old daughter. I was all set to book when I got a prompt on the site saying that the cabin selected (An Oceanview) would not accomodate 3 people, the site went on to say the only cabin types that would in fact accomodate 3 people would be a balcony or suite. I made two calls to RCL. On the first call I was told there was a glitch with the site and several people called regarding the same issue. I waited 24 hours to see if the site would be fixed; it was not. So, I placed a second call to RCL and was told that I could be placed in an oceanview with three occupants IF my 3 year old was able to fit into a crib. The rep then tried to sell me a balcony or suite. She told me the only way to make the cabin accomodation work was for me to book it with her via phone, allowing her to add a crib to my request. She stated I would not be able to do so online. I kindly refused(For one my 3 year old is too tall for a crib... MOST ARE) I have simply never head of such a thing. I have sailed previously and the 3 of us were in an ocean view with a king bed and pull out sofa, without any problems. For thoes of you who have sailed RCL is this a standard practice (3 guest are not able to occupy an oceanview cabin)? Or was this an upsell attempt. I really want to sail RCL but I don't want to feel like I am "strong armed" into purchasing a higher category cabin. Link to comment Share on other sites More sharing options...
Clarea Posted February 22, 2016 #2 Share Posted February 22, 2016 Please post exactly what sailing date you are looking at. Also, if you don't want to deal with Royal anymore, I would either use a travel agent website, or speak to a travel agent. Link to comment Share on other sites More sharing options...
Californiacruizers Posted February 22, 2016 Author #3 Share Posted February 22, 2016 Please post exactly what sailing date you are looking at. Also, if you don't want to deal with Royal anymore, I would either use a travel agent website, or speak to a travel agent. It is the 7 Night Western Caribbean on the Oasis of the Seas. Sailing July 30-Aug 6. Link to comment Share on other sites More sharing options...
TBone2K Posted February 22, 2016 #4 Share Posted February 22, 2016 RC's website is not exactly a stranger to IT-related issues. However it almost sounds like they are out of 3-person rooms in the cabin category that you chose. You could try a mock booking via the website with a lower category of cabin and see if that works. Otherwise, I second Bob's suggestion that you try a travel agent and see if they can figure it out. Link to comment Share on other sites More sharing options...
RadioRob Posted February 22, 2016 #5 Share Posted February 22, 2016 I just walked through a mock booking on Oasis on the Aug 27th sailing. I selected an oceanview room and selected 3 passengers (2 adults, 1 child because the 12 was the highest age I could select in the child age selector). Upon doing that, I was able to get all the way to the credit card entry screen without problem. It might have been a temporary glitch, but you can absolutely book 3 people in an oceanview room. Now... the important thing to realize is before you start looking at actual rooms, you need to choose the fact you're traveling with 3 passengers. Not all oceanview rooms can handle 3/4 people. Some have a max of two. So if you left the default of two people selected and then went to view rooms, you might have gotten a 2 max person room instead of one that could extend to a 3rd/4th. Hope that helps! Link to comment Share on other sites More sharing options...
Clarea Posted February 22, 2016 #6 Share Posted February 22, 2016 (edited) It is the 7 Night Western Caribbean on the Oasis of the Seas. Sailing July 30-Aug 6. I'm seeing that sailing as an Eastern Caribbean. I also see stateroom 3586 is open for 3 people. This has a sofa bed and a pullman. I also entered the child's age as 5, so the website would not assume that a crib would be OK. I see only two OV staterooms available in that sailing that would accomodate 3 people. Edited February 22, 2016 by clarea Link to comment Share on other sites More sharing options...
Californiacruizers Posted February 22, 2016 Author #7 Share Posted February 22, 2016 Thank you all. I assume it was a glitch. I did in fact select 3 people at the time (2 abults since my son would be 13) and one child age 3. I will bow proceed with my booking :) I feel so much better knowing it may have been a simple computer error. Link to comment Share on other sites More sharing options...
dcgrumpy Posted February 22, 2016 #8 Share Posted February 22, 2016 (edited) A balcony for 3 is coming up as cheaper than OV when I check that sailing. The initial price shows as more, but when you go through the booking it comes out cheaper. Edited February 22, 2016 by dcgrumpy Link to comment Share on other sites More sharing options...
Clarea Posted February 22, 2016 #9 Share Posted February 22, 2016 A balcony for 3 is coming up as cheaper than OV when I check that sailing. The initial price shows as more, but when you go through the booking it comes out cheaper. I see the same thing, I believe those balconies are the Boardwalk and Central Park inward facing balconies. Link to comment Share on other sites More sharing options...
RadioRob Posted February 22, 2016 #10 Share Posted February 22, 2016 Californiacruizers, awesome! Technology can be a lifesaver and a major PITA all at the same time. Enjoy your cruise!! Link to comment Share on other sites More sharing options...
yuvraj Posted February 22, 2016 #11 Share Posted February 22, 2016 Others have answered your question. I just want to add ... Sailed with RCI quite a lot. Plenty of cabins which can occupy 3 or 4 at all levels but of course subject to availability. Sometimes, a balcony works out cheaper so worth doing your homework before committing. I always check online travel agents as well as the Royal Caribbean site for prices. Link to comment Share on other sites More sharing options...
dcgrumpy Posted February 22, 2016 #12 Share Posted February 22, 2016 I see the same thing, I believe those balconies are the Boardwalk and Central Park inward facing balconies. It's actually a Superior Oceanview Balcony. It's coming up as $200 cheaper than an OV on deck 3. Link to comment Share on other sites More sharing options...
Clarea Posted February 22, 2016 #13 Share Posted February 22, 2016 It's actually a Superior Oceanview Balcony. It's coming up as $200 cheaper than an OV on deck 3. I see than now. Don't know why a balcony would be less expensive than the OV, but I'd grab it.:) Link to comment Share on other sites More sharing options...
Lerin Posted February 22, 2016 #14 Share Posted February 22, 2016 The website is incorrect. We have a family group for our next cruise and have 3 cabins(1 inside, 1 ocean view and 1 balcony). Two with 3 passengers and the other with 4. Online it lists all 3 cabins as having a max occupancy of 2. Called them up and made the reservations, no big deal. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now