puli Posted July 18, 2016 #1 Share Posted July 18, 2016 I have recently heard that the foggy window problem on the family suites on deck 12 were not repaired during the major dry dock. Can this be confirmed? We are booked in 12010 in December and this is one of those suites that previously definitely had that problem. Link to comment Share on other sites More sharing options...
rchampagne Posted July 18, 2016 #2 Share Posted July 18, 2016 I have recently heard that the foggy window problem on the family suites on deck 12 were not repaired during the major dry dock. Can this be confirmed? We are booked in 12010 in December and this is one of those suites that previously definitely had that problem. Sorry to say this, but the windows in 12010 (where our friends were staying) were foggy from July 1-8. Link to comment Share on other sites More sharing options...
kcwingwalker Posted July 18, 2016 #3 Share Posted July 18, 2016 That would be very disappointing. Hopefully the problem will be fixed soon. Link to comment Share on other sites More sharing options...
peg013 Posted July 18, 2016 #4 Share Posted July 18, 2016 I have recently heard that the foggy window problem on the family suites on deck 12 were not repaired during the major dry dock. Can this be confirmed? We are booked in 12010 in December and this is one of those suites that previously definitely had that problem. Do you know the numbers for any other family suites that are foggy. I'm most interested in 12016 and 12516. :( Link to comment Share on other sites More sharing options...
ECCruise Posted July 18, 2016 #5 Share Posted July 18, 2016 If they are foggy, it means the seals have blown and it is NOT an easy fix. The entire window must be replaced which likely would only occur during a drydock since they would probably need to be craned into position. Link to comment Share on other sites More sharing options...
knitlady037 Posted July 18, 2016 #6 Share Posted July 18, 2016 If they are foggy, it means the seals have blown and it is NOT an easy fix. The entire window must be replaced which likely would only occur during a drydock since they would probably need to be craned into position. the ship just came out of an extensive drydock and we were told last year by the hotel director that window issues in the deck 12 suites would be addressed. The Deluxe owners suites not only fogged up bu leaked terribly. Hopefully, that is taken care of. Link to comment Share on other sites More sharing options...
puli Posted July 19, 2016 Author #7 Share Posted July 19, 2016 oh dear, I was afraid of this. why they were not fixed during the prolonged dry dock is really a mystery. I do not remember the other cabin numbers but at least 3 others were mentioned. Does anyone know who to contact to see if they will be repaired later. I am really thinking of cancelling the cruise. At this point there are no other suites available but even if there were, how do you know which ones have the foggy windows. I knew there were some before we booked but that was last year and supposedly they would be replaced during this past dry dock. I am definitely not a happy camper!!! Link to comment Share on other sites More sharing options...
puli Posted July 19, 2016 Author #8 Share Posted July 19, 2016 Sorry to say this, but the windows in 12010 (where our friends were staying) were foggy from July 1-8. I just read your report where you mentioned this, so must ask: were all the windows foggy or just a few ?(reaching for straws here i know). We have sailed on a sister ship in this type of suite and there was at lest one clear window section ....so hoping that 12010 has at least a micro view...it does not have a balcony so a completely foggy view could be a deal breaker...and it is the Christmas cruise to boot so not cheap and no vacant suites left. Link to comment Share on other sites More sharing options...
BeachMartini Posted July 19, 2016 #9 Share Posted July 19, 2016 We are sailing in 12006 and 12008 Friday. Hoping for fog free Windows! Link to comment Share on other sites More sharing options...
Larry6767 Posted July 19, 2016 #10 Share Posted July 19, 2016 I've stayed in both rooms on the Dawn 12010 in 2014 first cruise ever and 12016 last year.If I remember right there's 4 panels in each room,12010 had at least 2 fogged up windows,don't think it was as bad in 12016.The view is still really good,no need to get stressed about it.I'd be more worried about getting a good butler,lol. Link to comment Share on other sites More sharing options...
dexddd Posted July 19, 2016 #11 Share Posted July 19, 2016 There was talk and someone mentioned the windows on 12 would be addressed during the recent drydock with even mention of a crane replacing windows (maybe even a pic??). This is the second post drydock mention of still problems with the windows which has been going on for years. Link to comment Share on other sites More sharing options...
Barb Nahoumi Posted July 19, 2016 #12 Share Posted July 19, 2016 the ship just came out of an extensive drydock and we were told last year by the hotel director that window issues in the deck 12 suites would be addressed. The Deluxe owners suites not only fogged up bu leaked terribly. Hopefully, that is taken care of. When I was in one of the DOS suites 12052 in 2013, I noticed small cracks in the upper part of the windows. I mentioned it to Guest Services, but I don't know if anything was done about it. Link to comment Share on other sites More sharing options...
pathubia Posted July 19, 2016 #13 Share Posted July 19, 2016 We were in DOS 12500 the last cruise before the dry dock, they windows fogged up a bit, but not enough to ruin the view. We were in family suite 12032 (family suite with no balcony) in Nov 2015 and don't remember any fogging.... Link to comment Share on other sites More sharing options...
Cattie Posted July 19, 2016 #14 Share Posted July 19, 2016 We are sailing in 12006 and 12008 Friday. Hoping for fog free Windows! I'll be in 12006 in Oct, would you mind taking pics of it for me! Thanks in advance! Link to comment Share on other sites More sharing options...
BigEasyCC Posted July 19, 2016 #15 Share Posted July 19, 2016 I've stayed in both rooms on the Dawn 12010 in 2014 first cruise ever and 12016 last year.If I remember right there's 4 panels in each room,12010 had at least 2 fogged up windows,don't think it was as bad in 12016.The view is still really good,no need to get stressed about it.I'd be more worried about getting a good butler,lol. I was hoping the window issue would have been addressed also, we're in 12016 in January. Oh well. Link to comment Share on other sites More sharing options...
rchampagne Posted July 19, 2016 #16 Share Posted July 19, 2016 (edited) I just read your report where you mentioned this, so must ask: were all the windows foggy or just a few ?(reaching for straws here i know). We have sailed on a sister ship in this type of suite and there was at lest one clear window section ....so hoping that 12010 has at least a micro view...it does not have a balcony so a completely foggy view could be a deal breaker...and it is the Christmas cruise to boot so not cheap and no vacant suites left. Just asked my friend about the windows in 12010. She said they were all foggy with condensation, and it seemed to get worse as the week went on. Attached is a photo Edited July 19, 2016 by rchampagne Link to comment Share on other sites More sharing options...
rchampagne Posted July 19, 2016 #17 Share Posted July 19, 2016 Just asked my friend about the windows in 12010. She said they were all foggy with condensation, and it seemed to get worst as the week went on. Attached is a photo And for comparison, here were our windows in 12008 (attached). Link to comment Share on other sites More sharing options...
puli Posted July 19, 2016 Author #18 Share Posted July 19, 2016 What a difference ! definitely have to rethink this cruise! thanks so much for the pictures! Link to comment Share on other sites More sharing options...
dexddd Posted July 19, 2016 #19 Share Posted July 19, 2016 When I was in one of the DOS suites 12052 in 2013, I noticed small cracks in the upper part of the windows. I mentioned it to Guest Services, but I don't know if anything was done about it. They had (have?) the same issues on the Star. We didn't see cracks but upon entering the room one of the first things the butler did was apologize for the fogged windows (4 as I recall) and acting like it had just happened and that they would be fixing those in the near future. From others who reported, that didn't happen anytime soon thereafter. Link to comment Share on other sites More sharing options...
puli Posted July 19, 2016 Author #20 Share Posted July 19, 2016 I just got off the phone with NCL....first call was to reservations where I was told all the foggy family suite windows on the Dawn were replaced...BUT in case that did not happen to call guest relations to see if they could confirm it. Second call was to Guest Relations but they will only deal with this issue AFTER you have sailed and you had such an experience. "Catch 22" is alive and well!!!!! anyone know where there would be a list of cabins with the dreaded "Family Suite foggy windows" on NCL ships ? Link to comment Share on other sites More sharing options...
mariawinnell Posted July 19, 2016 #21 Share Posted July 19, 2016 I am in 12516 October Hope my room has clear Windows If not I will be very upset Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
rchampagne Posted July 19, 2016 #22 Share Posted July 19, 2016 I am in 12516 OctoberHope my room has clear Windows If not I will be very upset Sent from my iPhone using Forums mobile app Be prepared for the worst, as I just saw a user post a foggy window photo on Facebook. When I asked him what cabin it was, he replied: "12010. I was in 12516 last year. Same thing. Saw 12516 last Friday. No change." Link to comment Share on other sites More sharing options...
mariawinnell Posted July 19, 2016 #23 Share Posted July 19, 2016 Thank you Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Talus731 Posted July 19, 2016 #24 Share Posted July 19, 2016 (edited) ... wrong place Edited July 19, 2016 by Talus731 Link to comment Share on other sites More sharing options...
Isla's Mom Posted July 20, 2016 #25 Share Posted July 20, 2016 12032 had no fogging! Link to comment Share on other sites More sharing options...
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