myfuzzy Posted October 18, 2016 #51 Share Posted October 18, 2016 You could become a PITA (pain in the arse) to your TA. Depends how many times you call and what you call for. Of course those in customer service will always act graciously and polite to the consumer. It's what goes on behind the scenes you need to think about. :eek: ;) I worked customer service, all positions from the bottom to the top, trust me, I KNOW what goes on behind closed doors (or telephones). So when I have to call about something, I gain the agents trust that the service I require, is for my benefit. Link to comment Share on other sites More sharing options...
Lionessa15 Posted October 19, 2016 #52 Share Posted October 19, 2016 We are scheduled to sail on Regal this week and still do not have our cabin assignment because we booked a guarantee balcony cabin. We have called and talked to more than one Princess rep and they all give conflicting information. The one thing they all say is that passengers should NEVER book guarentee cabins. Did you realize that if you pick the "let us choose" option when looking at cabin options it is a guarentee cabin. It is like flying on standby. I know you from our roll call...we are on the same cruise and I bet you'll end up with a better cabin than me. ;) Don't forget there's several posters on that thread who have not received their assignments either and they are not worried. Link to comment Share on other sites More sharing options...
suebussy Posted October 19, 2016 #53 Share Posted October 19, 2016 Don't worry! I'm on the same cruise and they switched my room just yesterday - within minutes my new room assignment was shown on the cruise personalizer page boarding passes & luggage tags with new room number were ready to be printed! They definitely overbooked this cruise (and are still scrambling to change rooms around it seems) Link to comment Share on other sites More sharing options...
shredie Posted October 19, 2016 #54 Share Posted October 19, 2016 I know you from our roll call...we are on the same cruise and I bet you'll end up with a better cabin than me. ;) Don't forget there's several posters on that thread who have not received their assignments either and they are not worried. Interesting. OP, have you heard anything yet? Link to comment Share on other sites More sharing options...
Rare geoherb Posted October 19, 2016 #55 Share Posted October 19, 2016 I've booked us numerous guarantees. Sometimes we get lucky and get a great upgrade, sometimes we get exactly what we paid for. The latest we've ever received our cabin assignment is two days before a cruise. Twice we've already left home before finding out through the Cruise Personalizer. Once we had started on the land portion of our cruise tour before finding out, fortunately in time to send some luggage to the ship from Fairbanks instead of having it following us from lodge to lodge for the whole land portion of our cruise tour. Link to comment Share on other sites More sharing options...
SheriffJoe Posted October 19, 2016 #56 Share Posted October 19, 2016 WOW!!! between this thread and the one on the X board with the woman claiming her life has been ruined by not getting selected for the Top Chef show it seems ALL the crazies are out these last few days! :D 1 Link to comment Share on other sites More sharing options...
SheriffJoe Posted October 19, 2016 #57 Share Posted October 19, 2016 and for those who may get entertained by these kinds of nutty threads here is the one from the X board...it may be the craziest ever on CC...:p http://boards.cruisecritic.com/showthread.php?t=2414157 1 Link to comment Share on other sites More sharing options...
sfaaa Posted October 19, 2016 #58 Share Posted October 19, 2016 OP, what's to worry? You can always chair hog on Lido deck 24/7 if you don't get a cabin. Link to comment Share on other sites More sharing options...
triple7tahoe Posted October 19, 2016 #59 Share Posted October 19, 2016 and for those who may get entertained by these kinds of nutty threads here is the one from the X board...it may be the craziest ever on CC...:p http://boards.cruisecritic.com/showthread.php?t=2414157 Wow??? Very serious subject for this person-Thanks for the link:D Link to comment Share on other sites More sharing options...
Cathy64 Posted October 19, 2016 #60 Share Posted October 19, 2016 Any cabin number yet? x Link to comment Share on other sites More sharing options...
wheezedr Posted October 19, 2016 #61 Share Posted October 19, 2016 and for those who may get entertained by these kinds of nutty threads here is the one from the X board...it may be the craziest ever on CC...:p http://boards.cruisecritic.com/showthread.php?t=2414157 That was a humorous thread for me but sad for the OP. She felt obligated to answer every post and still seems put out. To the OP, if you return here, I once left the west coast for a cruise out of NY(Brooklyn) with a guarantee only. Picked up my room assignment with a message from my TA while waiting to change planes at Ohare. They always find you a room so stay cool. Link to comment Share on other sites More sharing options...
Nurse 3D Posted October 19, 2016 #62 Share Posted October 19, 2016 I once had a guaranteed cabin on Holland America, didn't get the room number until two days before leaving. You have a room. Sent from my SM-G360T using Forums mobile app Link to comment Share on other sites More sharing options...
RDC1 Posted October 20, 2016 #63 Share Posted October 20, 2016 That is not what princess is telling us. They said if we wanted to be sure to have a cabin, don't book "let us pick". Currently unpacking and trying to make other plans. When you pick a guarantee cabin, you are guaranteed to have a cabin. hat is why they call it a guarantee. You have no control over where it is located. You might even get upgraded to another cabin class. You also might not know where it is until you get to the pier. If either of those are important to you than don't book a guarantee. The Princess Reps may have been saying that if waiting until the last minute to get a room assignment is not for you then don't book a guarantee. They also probably said that you do not currently have a room assigned. Which is a correct statement. However, that is not the same as saying that you will not have a room assigned for the cruise. Link to comment Share on other sites More sharing options...
yuccaman Posted October 20, 2016 #64 Share Posted October 20, 2016 and for those who may get entertained by these kinds of nutty threads here is the one from the X board...it may be the craziest ever on CC...:p http://boards.cruisecritic.com/showthread.php?t=2414157 Thanks! I just read all 9 pages of that thread. Thanks for the headache! :p 1 Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted October 20, 2016 #65 Share Posted October 20, 2016 You are getting bad info....one time we did not get our cabin assignment until we were at the Pier. You need to call Princess again.....and not unpack. Bad info from a Princess CSR?; Nah.....:D:D:D Bob Link to comment Share on other sites More sharing options...
Corfe Mixture Posted October 20, 2016 #66 Share Posted October 20, 2016 (edited) Others on this thread pointed out that other posters on the roll call were also still waiting but, something like 24 hours ago, they all reported that the had been assigned cabins, mostly with upgrades. The OP has logged onto the site at least twice in the last couple of days, but has not come back to say how it all turned out so I rather suspect that this is all sorted and I'm sure we all understand why we have not been told. We were all newbies once and I can still remember some of the basic questions I asked when I first started cruising. I also suspect it was perhaps very easy to misunderstand the message from the Princess agent. Personally I think that the original phraseology used by the Princess agent may have been lazy and they actually meant to say 'if you want a (specific) cabin' meaning if you want to know your cabin at the time of booking, 'never book a guarantee'. Hopefully the OP had an upgrade, really enjoys the cruise and on reflection is now amused to have ever thought that Princess had them on 'standby'. To the OP can I say, don't be embarrassed at your misunderstanding. We all learn something new every day of our lives and there is no such thing as a silly question. You were right to ask on this forum, which exists in part to answer questions like yours and hopefully you were comforted by the answers. Enjoy your cruise. Edited October 20, 2016 by Corfe Mixture Link to comment Share on other sites More sharing options...
Rare Hlitner Posted October 20, 2016 #67 Share Posted October 20, 2016 I will just go back to the OP. Less then 2 weeks ago we booked a guarantee cabin on the Regal Princess (and were assigned an upgraded cabin 3 days after booking). So yes, Princess does routinely do upgrades. However, keep in mind that we avoid booking directly with any cruise line (we avoid cruise line reps like the plague) and use 1 of our 4 favorite major cruise agencies. Hank Link to comment Share on other sites More sharing options...
yuccaman Posted October 20, 2016 #68 Share Posted October 20, 2016 Others on this thread pointed out that other posters on the roll call were also still waiting but, something like 24 hours ago, they all reported that the had been assigned cabins, mostly with upgrades. The OP has logged onto the site at least twice in the last couple of days, but has not come back to say how it all turned out so I rather suspect that this is all sorted and I'm sure we all understand why we have not been told. We were all newbies once and I can still remember some of the basic questions I asked when I first started cruising. I also suspect it was perhaps very easy to misunderstand the message from the Princess agent. Personally I think that the original phraseology used by the Princess agent may have been lazy and they actually meant to say 'if you want a (specific) cabin' meaning if you want to know your cabin at the time of booking, 'never book a guarantee'. Hopefully the OP had an upgrade, really enjoys the cruise and on reflection is now amused to have ever thought that Princess had them on 'standby'. To the OP can I say, don't be embarrassed at your misunderstanding. We all learn something new every day of our lives and there is no such thing as a silly question. You were right to ask on this forum, which exists in part to answer questions like yours and hopefully you were comforted by the answers. Enjoy your cruise. YES! And that is why we all responded so feverishly, to make sure no drastic wrong actions were taken! I hope OP has a wonderful trip! Link to comment Share on other sites More sharing options...
heath_durbin Posted August 9, 2019 #69 Share Posted August 9, 2019 I really want to know... how was the cruise... did you go? I mean it is 8 years later and people are still posting on this thread. 1 Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 9, 2019 #70 Share Posted August 9, 2019 5 minutes ago, heath_durbin said: I really want to know... how was the cruise... did you go? I mean it is 8 years later and people are still posting on this thread. It is 3 years later. I think you looked at when the poster joined CC. Link to comment Share on other sites More sharing options...
heath_durbin Posted August 9, 2019 #71 Share Posted August 9, 2019 Yes, I just realized that just before reading your post... thanks! Still want to know... It would be really funny/sad if they did not go cause they thought they were on "stand-by" Link to comment Share on other sites More sharing options...
heath_durbin Posted August 9, 2019 #72 Share Posted August 9, 2019 @Colo Cruiser Do you know what "OP" means? I see they use it here and in another chat that was linked to from here. https://boards.cruisecritic.com/topic/2328866-disappointed-chef-let-down-by-cruise-dictator-ken-mills/page/6/ Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 9, 2019 #73 Share Posted August 9, 2019 9 minutes ago, heath_durbin said: @Colo Cruiser Do you know what "OP" means? I see they use it here and in another chat that was linked to from here. https://boards.cruisecritic.com/topic/2328866-disappointed-chef-let-down-by-cruise-dictator-ken-mills/page/6/ Original Poster/Thread Starter Link to comment Share on other sites More sharing options...
heath_durbin Posted August 9, 2019 #74 Share Posted August 9, 2019 Thanks! Link to comment Share on other sites More sharing options...
2 cruises a year Posted August 9, 2019 #75 Share Posted August 9, 2019 I don't think that the OP "misunderstood". Sales people are sales people, I don't care if they are a Princess "PVP", an international gold broker, or a vacuum cleaner seller, they will tell you that you can have what you want. What they "fail" to mention in the promise is: "FOR A PRICE". I was a "worker bee", and I bore the brunt of this story about Sales People all the time. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now