Gladysgoing Posted November 27, 2016 #1 Share Posted November 27, 2016 If I booked a cruise through Princess' website is there a way to cancel it online or do I need to call Princess? Link to comment Share on other sites More sharing options...
thinfool Posted November 27, 2016 #2 Share Posted November 27, 2016 If I booked a cruise through Princess' website is there a way to cancel it online or do I need to call Princess? You must call Princess. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted November 27, 2016 #3 Share Posted November 27, 2016 If I booked a cruise through Princess' website is there a way to cancel it online or do I need to call Princess? Have to call Princess. Link to comment Share on other sites More sharing options...
GUT2407 Posted November 27, 2016 #4 Share Posted November 27, 2016 Agree with others you need to call. Link to comment Share on other sites More sharing options...
Harley0711 Posted November 27, 2016 #5 Share Posted November 27, 2016 Depends on how long back you booked, insurance you took - you may take a big Hit? Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
thinfool Posted November 27, 2016 #6 Share Posted November 27, 2016 Depends on how long back you booked, insurance you took - you may take a big Hit? Sent from my iPad using Forums mobile app How do these things affect a call to Princess to cancel a cruise? Nothing else was asked. Link to comment Share on other sites More sharing options...
Murphey Posted November 27, 2016 #7 Share Posted November 27, 2016 Not making final payment will also cancel a cruise. Link to comment Share on other sites More sharing options...
easyboy Posted November 27, 2016 #8 Share Posted November 27, 2016 We had-to call when we did. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Lucky TGO Posted November 27, 2016 #9 Share Posted November 27, 2016 If I booked a cruise through Princess' website is there a way to cancel it online or do I need to call Princess? You have to call Princess. My friend had done it one or two times. Tony Link to comment Share on other sites More sharing options...
Kamloops50 Posted November 27, 2016 #10 Share Posted November 27, 2016 Most cruise lines expect you to cancel by phone. The only one I know that can be cancelled online is Celebrity. Link to comment Share on other sites More sharing options...
riclop Posted November 27, 2016 #11 Share Posted November 27, 2016 If I booked a cruise through Princess' website is there a way to cancel it online or do I need to call Princess? No, only on RCL . Link to comment Share on other sites More sharing options...
Gladysgoing Posted November 28, 2016 Author #12 Share Posted November 28, 2016 Depends on how long back you booked, insurance you took - you may take a big Hit? Sent from my iPad using Forums mobile app ?? Not past final payment. Link to comment Share on other sites More sharing options...
beg3yrs Posted November 28, 2016 #13 Share Posted November 28, 2016 If you used a travel agent, cancel through them. Link to comment Share on other sites More sharing options...
joeyjeremiah Posted November 30, 2016 #14 Share Posted November 30, 2016 You need to call princess. Unless you just booked it on a hold without a deposit then just let the time frame (I think it's 3 days) expire without making the deposit and your booking will expire. If you've made the deposit then you need to call. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
lovecruising10 Posted October 21, 2023 #15 Share Posted October 21, 2023 I cancelled per phone 2 days ago after I just made a reservations a few days prior. They said I would receive a cancellation notice within 24 hours which I have not. Now it’s Saturday morning and I get a voicemail the office is closed no matter which department I try to reach. No hours or days given when open. I’m disgusted with Princess. Link to comment Share on other sites More sharing options...
WisCruiser2 Posted October 21, 2023 #16 Share Posted October 21, 2023 @lovecruising10 if you look on the Princess website (click on Help) you will see that the Sales and Support customer service is open on weekends from 11 am to 8 pm (ET). 1 Link to comment Share on other sites More sharing options...
emairs Posted October 21, 2023 #17 Share Posted October 21, 2023 If you booked your cruise with Costco, you can now cancel online. Link to comment Share on other sites More sharing options...
Steelers36 Posted October 21, 2023 #18 Share Posted October 21, 2023 7 hours ago, lovecruising10 said: I cancelled per phone 2 days ago after I just made a reservations a few days prior. They said I would receive a cancellation notice within 24 hours which I have not. Now it’s Saturday morning and I get a voicemail the office is closed no matter which department I try to reach. No hours or days given when open. I’m disgusted with Princess. That's a little strong. Login to Princess.com and access Cruise Personalizer. Does the booking show or not? Or, login using Name, BD, Booking Nbr and it will come back and tell you cancelled or open up if still there. If it is still there, whoever took your call may have had to send a request to someone else. Did you get verbal verification it was canceled before you hung up? I wouldn't worry about it yet. Link to comment Share on other sites More sharing options...
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