Amercury Posted December 19, 2016 #1 Share Posted December 19, 2016 Hey CC friends , I need to reach some passengers who are on the Brilliance right now. Is anyone doing a live blog on board that I may have missed? They are not responding to email, so no internet package. They are deck 4. It's important that we reach them. Thanks for your help! Link to comment Share on other sites More sharing options...
Fouremco Posted December 20, 2016 #2 Share Posted December 20, 2016 Hey CC friends , I need to reach some passengers who are on the Brilliance right now. Is anyone doing a live blog on board that I may have missed? They are not responding to email, so no internet package. They are deck 4. It's important that we reach them. Thanks for your help! Call RCI. They should have a phone number for emergency contact with the Brilliance. Link to comment Share on other sites More sharing options...
Ken at the beach Posted December 20, 2016 #3 Share Posted December 20, 2016 Your friends and family can contact the ship by calling (888) 724-7447. Or from outside the U.S. they can call (321) 953-9003. The cost is $7.95 USD a minute and can be charged to their MasterCard® or Visa®. From outside the U.S. additional long distance charges will also apply. Link to comment Share on other sites More sharing options...
Amercury Posted December 20, 2016 Author #4 Share Posted December 20, 2016 THANK YOU, thank you for the info, I'll share the number with their family! Link to comment Share on other sites More sharing options...
JasonTehGreat Posted December 20, 2016 #5 Share Posted December 20, 2016 I hope everything is ok. Sent from my SAMSUNG-SM-G930A using Forums mobile app Link to comment Share on other sites More sharing options...
peacefrogdog Posted December 20, 2016 #6 Share Posted December 20, 2016 I had similar trouble reaching family. The supplied phone number and email didn't work. Try their Twitter or Facebook accounts - they reply vey quickly to those Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Amercury Posted December 20, 2016 Author #7 Share Posted December 20, 2016 I had similar trouble reaching family. The supplied phone number and email didn't work. Try their Twitter or Facebook accounts - they reply vey quickly to those Sent from my iPhone using Forums No luck yet. They didn't buy the ships internet package. The Brilliance is in Cozumel today, we're hoping they take advantage of free WiFi at many locations to check in. Link to comment Share on other sites More sharing options...
Clarea Posted December 20, 2016 #8 Share Posted December 20, 2016 No luck yet. They didn't buy the ships internet package. The Brilliance is in Cozumel today, we're hoping they take advantage of free WiFi at many locations to check in. I can put a note on their stateroom door if you tell me what stateroom and what you want on the note. Link to comment Share on other sites More sharing options...
Amercury Posted December 20, 2016 Author #9 Share Posted December 20, 2016 I can put a note on their stateroom door if you tell me what stateroom and what you want on the note. Thank you so much for that offer! They just got in touch with their family :). Everyone is breathing a little easier now. Thanks again! Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted December 20, 2016 #10 Share Posted December 20, 2016 Good to hear that they connected. Hopefully all is good. :) Link to comment Share on other sites More sharing options...
Clancy14 Posted December 20, 2016 #11 Share Posted December 20, 2016 I can put a note on their stateroom door if you tell me what stateroom and what you want on the note. That was very nice of you to offer! I hope Santa is very good to you! (If Santa is your Holiday icon ?!). If not, at least then.... Have a Very Happy New Year!!:D - Miriam Link to comment Share on other sites More sharing options...
matj2000 Posted December 20, 2016 #12 Share Posted December 20, 2016 So what was the big emergency? Everyone wants to know. But everyone is afraid to ask..... Link to comment Share on other sites More sharing options...
Langley Cruisers Posted December 20, 2016 #13 Share Posted December 20, 2016 I can put a note on their stateroom door if you tell me what stateroom and what you want on the note. What a prince. :) Thanks for the offer and it's not even my family. Enjoy your cruise, Bob. Link to comment Share on other sites More sharing options...
peacefrogdog Posted December 20, 2016 #14 Share Posted December 20, 2016 No luck yet. They didn't buy the ships internet package. The Brilliance is in Cozumel today, we're hoping they take advantage of free WiFi at many locations to check in. Actually I meant contact RCI via Twitter or Facebook. I had to reach my mom last year on the Allure, and via Facebook RCI arranged to get a message left for her at her stateroom Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Amercury Posted December 20, 2016 Author #15 Share Posted December 20, 2016 So what was the big emergency? Everyone wants to know. But everyone is afraid to ask..... I think it will be ok to share now....... The young couple on board left their baby with Grandma & Grandpa for safe keeping, the baby contracted RSV and is in the hospital. Everyone realizes they can't do anything while on the ship , the Grandparents just needed to let them know what was going on. They connected via WiFi while in port this morning. The Grandparents are feeling better but I'm sure the kids(young couple) are going out of their mind with worry. It's their first baby, first trip away & first cruise. I offered to help with my CC connections and you guys came through with suggestions as well as "I'll leave a note on their door" . I am extremely grateful for your quick responses! Thank you & Merry Christmas! Link to comment Share on other sites More sharing options...
JasonTehGreat Posted December 20, 2016 #16 Share Posted December 20, 2016 I didn't think about it this morning but keep in mind in an emergency you can contact the US State Department's Overseas Citizens Service and they can relay a message. Sent from my SAMSUNG-SM-G930A using Forums mobile app Link to comment Share on other sites More sharing options...
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