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Harmony - Charged $25 for a Beach Towel, left in cabin


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Maybe they will refund you the 25 but the cruises I've been on it is clear that you are required to return the pool towels to the pool attendants or pay 25. So I'd have to say if you are asking for the 25 back you certainly are asking them for something they don't owe you. If all of us just left our checked out towels in the room or wherever how would they possibly account for them and many would take them home. I personally would pay the 25 and tell myself not to forget again.

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Maybe they will refund you the 25 but the cruises I've been on it is clear that you are required to return the pool towels to the pool attendants or pay 25. So I'd have to say if you are asking for the 25 back you certainly are asking them for something they don't owe you. If all of us just left our checked out towels in the room or wherever how would they possibly account for them and many would take them home. I personally would pay the 25 and tell myself not to forget again.

 

I have a hard time believing that many would want to take those thin blue logo less towels home as souvenirs. Not worth the space in the luggage.

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Maybe they will refund you the 25 but the cruises I've been on it is clear that you are required to return the pool towels to the pool attendants or pay 25. So I'd have to say if you are asking for the 25 back you certainly are asking them for something they don't owe you. If all of us just left our checked out towels in the room or wherever how would they possibly account for them and many would take them home. I personally would pay the 25 and tell myself not to forget again.

No, they don't get taken home. They would get left on whatever beach the guest visited that day. I remember one day leaving St. Croix, seeing a sea of blue towels left on the beach next to the pier.

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I got the $25 dollar charge for a towel one time. I was on a B2B and had the same room. So I had a towel in my room, on turn around I got my bill and there it was. So I went down to guest services and told them I'm sill here and not leaving and have the towel still. [emoji3] She laughed and took it off my bill.

 

 

Sent from my iPhone using Forums

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Our Serenade trip last week did not scan at all.

 

Sent from my HTC One_M8 using Forums mobile app

 

Was it a sea day John? Some ships we have been on don't charge on sea days...just

port days. That's what we found on the first two days and the last two days on Serenade

in February. Those were the only sea days, port heavy mid cruise so they were charging

during those days.

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I got the $25 dollar charge for a towel one time. I was on a B2B and had the same room. So I had a towel in my room, on turn around I got my bill and there it was. So I went down to guest services and told them I'm sill here and not leaving and have the towel still. [emoji3] She laughed and took it off my bill.

 

 

Sent from my iPhone using Forums

 

Oh wow!! Priceless!! ;p

 

Maybe bring those two bottles of water to GS on disembarkation day also.

"Hey...look..look!! I still have these two bottles untouched!! You can take these

off your future charges!"

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I am leaning in that direction also. Really, really tired of the bogus mini bar charges

AFTER we get back. :mad:

 

All cruise lines are doing this :( Throwing on charges and seeing what sticks! As much as I love cruising getting sick of their garbage.

 

It is a pity;)

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I am leaning in that direction also. Really, really tired of the bogus mini bar charges

AFTER we get back. :mad:

What if they charge it on the last morning and you get that dreaded dong on your way off the ship and security tells you to go to GS to settle your bill?:eek:

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Was it a sea day John? Some ships we have been on don't charge on sea days...just

port days. That's what we found on the first two days and the last two days on Serenade

in February. Those were the only sea days, port heavy mid cruise so they were charging

during those days.

Never scanned any day. Not sure about getting towels on gangway though.

 

Sent from my HTC One_M8 using Forums mobile app

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Was it a sea day John? Some ships we have been on don't charge on sea days...just

port days. That's what we found on the first two days and the last two days on Serenade

in February. Those were the only sea days, port heavy mid cruise so they were charging

during those days.

 

Same on our a B2B cruise on the Jewel (2 April and 9 April). Sea days they didn't scan for pool towels. Port days they did at the pool and at the gangway.

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What if they charge it on the last morning and you get that dreaded dong on your way off the ship and security tells you to go to GS to settle your bill?:eek:

 

Good point. I have not gone that far....yet anyway, as to leave my sea pass account as cash.

 

Wonder how many have done that, and the "dong" of a bogus charge sends them back

in? Hmmm....:o

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On Allure I questioned the authenticity of their scanning process. I would always ask for and return multiple towels at a time for my family. Sometimes I would see them punch in a number while scanning and sometimes not. :rolleyes:

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What if they charge it on the last morning and you get that dreaded dong on your way off the ship and security tells you to go to GS to settle your bill?:eek:

 

I close my account the night before - as far as I know there is no way to charge anything on it once it is closed and settled in the system...no way to re-open it - their system does not allow that.

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