Saskeeter Posted July 11, 2017 #1 Share Posted July 11, 2017 We sail this upcoming Sunday, 7-16, and have already checked in online. However when I go to print my "Guest Vacation Documents" this message pops up: You have selected to receive your documents electronically, but they are not yet available. You will receive an e-mail when your documents are ready to download. Should they already be available, might there be a problem or is it standard for them to be available just a few days prior to departure? Thanks!!!:) Link to comment Share on other sites More sharing options...
Biker19 Posted July 11, 2017 #2 Share Posted July 11, 2017 At day 49 - something is wrong with your account. But, you don't really need the docs at the pier. If you really want them, you'll have to call. Link to comment Share on other sites More sharing options...
Rare mcatmcat Posted July 11, 2017 #3 Share Posted July 11, 2017 Give them a call. I don't k ow exactly how many days it becomes available I believe it's 60-30 days before sailing but it must be available 15 days before sailing for sure Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
NatsFanOnBoard Posted July 11, 2017 #4 Share Posted July 11, 2017 The documents should definitely be ready by now. Are you sure you have completed all the steps on the online check-in screen? You have to have entered all your personal information, onboard credit card account, and accepted the cruise contract. Once you've clicked through all that, the cruise documents should be printable. Link to comment Share on other sites More sharing options...
reallyitsmema Posted July 11, 2017 #5 Share Posted July 11, 2017 We sail this upcoming Sunday, 7-16, and have already checked in online. However when I go to print my "Guest Vacation Documents" this message pops up: You have selected to receive your documents electronically, but they are not yet available. You will receive an e-mail when your documents are ready to download. Should they already be available, might there be a problem or is it standard for them to be available just a few days prior to departure? Thanks!!!:) We have had that message before and were still able to print our documents. There is a check status button or something like that and you click there, it gets you to another screen where you can print them. I would check but I don't have a reservation that is close enough to sailing that I could look for the steps. You don't actually need the cruise documents unless you have transfers through the cruise line. Also, make sure you print out your completed set sail pass soon, don't leave it until later in the week, because you will lose access to your reservation around 48-72 hours prior to your sailing. Link to comment Share on other sites More sharing options...
grapau27 Posted July 11, 2017 #6 Share Posted July 11, 2017 We have had that message before and were still able to print our documents. There is a check status button or something like that and you click there, it gets you to another screen where you can print them. I would check but I don't have a reservation that is close enough to sailing that I could look for the steps. You don't actually need the cruise documents unless you have transfers through the cruise line. Also, make sure you print out your completed set sail pass soon, don't leave it until later in the week, because you will lose access to your reservation around 48-72 hours prior to your sailing. Great advice because 3 days from cruise you cannot alter anything. Sent from my Kestrel using Forums mobile app Link to comment Share on other sites More sharing options...
Saskeeter Posted July 11, 2017 Author #7 Share Posted July 11, 2017 RCI was not sure why they wouldn't print from the web site.They were ready. They emailed them to me in Pdf format. Thanks for all the responses!!! Link to comment Share on other sites More sharing options...
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