Biker19 Posted August 3, 2017 #26 Share Posted August 3, 2017 I like to book on royals and transfer it to a TA because the TA charges 25.00 for price drops and I want to have a little cushion especially with all the sales changing constantly. You need to find a different TA. Link to comment Share on other sites More sharing options...
vickiw0318 Posted August 3, 2017 #27 Share Posted August 3, 2017 Longtime Royal cruiser here. No matter what browser (IE, Google, Firefox) I use, I get tripped up somehow when I try to access their website on my netbook. I end up giving up and heading into the other room to use my old "tower". It's been very frustrating. I like to browse and see what's out there. You can book over the phone to be sure. That's not an issue. It's nice, though, knowing what you want to be book. I also like to browse and check cabin locations to know if I like to make a change on an existing booking. By the way, not all of us like to use a travel agent. Granted I have only done so once, but I had all sorts of difficulties - enough to keep me from wanting to try again. I do know that most of you have positive experiences. Link to comment Share on other sites More sharing options...
Biker19 Posted August 3, 2017 #28 Share Posted August 3, 2017 I also like to browse and check cabin locations to know if I like to make a change on an existing booking. Even if it's working, no way would I use RCI's web site for that - much better alternatives for that. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 3, 2017 #29 Share Posted August 3, 2017 had the same problem on chrome ,cleared history , working fine now As far as I know, Incognito does not require you to clear anything since it doesn't store that stuff anyway Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 3, 2017 #30 Share Posted August 3, 2017 Even when I go "incognito" I still can not pull up higher level suites. ie The website shows RL/OL/SL available on Oasis class, but when you select it it gives me an error message saying the stateroom is not available and to choose a different selection. I try on various dates and ships to no avail. There is always an error message. I can see it on my ta site but not on Royals. I like to book on royals and transfer it to a TA because the TA charges 25.00 for price drops and I want to have a little cushion especially with all the sales changing constantly. If I'm spending 15 grand on a Star suite, I'd just as soon speak with a real person Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
hapster85 Posted August 3, 2017 #31 Share Posted August 3, 2017 If I'm spending 15 grand on a Star suite, I'd just as soon speak with a real person Sent from my HTC One_M8 using Forums mobile app I'm just the opposite. I'd rather book online, with a properly working system, of course. Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 3, 2017 #32 Share Posted August 3, 2017 For those having issues with Safari there are two ways that I have been able to easily access Roya,s site to make bookings. 1. Use the private browsing mode (click on what looks like one page in front of smother ostensibly in the top right corner. 2. Delete website history for only Royal Caribbean (a few more steps but it's better that deleting all your data for all sires) Link to comment Share on other sites More sharing options...
grapau27 Posted August 3, 2017 #33 Share Posted August 3, 2017 If I'm spending 15 grand on a Star suite, I'd just as soon speak with a real person Sent from my HTC One_M8 using Forums mobile app I agree with you and they should have suite specialists to help excellent customers like yourselves. Sent from my Kestrel using Forums mobile app Link to comment Share on other sites More sharing options...
molly361 Posted August 3, 2017 #34 Share Posted August 3, 2017 And the RCL site seems to only show the worst located available cabins. It seems like every cruise I look at the few cabins that show are either all the way aft or all the way forward Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted August 3, 2017 #35 Share Posted August 3, 2017 Seems like most of problems are on Apple products Sent from my HTC One_M8 using Forums mobile app Yes. I continue to have issues with Safari, Chrome, and Firefox. Not all Royal issues but CC. I use Chrome on Mac for Royals site. But CC has issues with all three, Link to comment Share on other sites More sharing options...
grapau27 Posted August 3, 2017 #36 Share Posted August 3, 2017 And the RCL site seems to only show the worst located available cabins. It seems like every cruise I look at the few cabins that show are either all the way aft or all the way forward This might change now RC are stopping the refundable deposits. Sent from my Kestrel using Forums mobile app Link to comment Share on other sites More sharing options...
8toes1961 Posted August 4, 2017 #37 Share Posted August 4, 2017 Booked in April and have had no problems at all, on my laptop PC or my iPad Air. Link to comment Share on other sites More sharing options...
woehwdy Posted August 4, 2017 #38 Share Posted August 4, 2017 The cabins are by category, a 2B balcony will be mid ship and a 2d will be forward or aft. Sent from my SM-T377P using Forums mobile app Link to comment Share on other sites More sharing options...
gliles Posted August 4, 2017 #39 Share Posted August 4, 2017 I agree, worst website ever. Link to comment Share on other sites More sharing options...
Richst48 Posted August 4, 2017 #40 Share Posted August 4, 2017 My ipad is Safari and I get the same thing, have for weeks if not longer. I just use my laptop when looking at their website. I do run into the same thing on a few other sites also. It is frustrating, I certainly agree. 😡 I use my iPad and I have to clear the cookies and history at least once a week to get past the blank screen. Sometimes I can just clear the current day and it starts working. Link to comment Share on other sites More sharing options...
perditax Posted August 4, 2017 #41 Share Posted August 4, 2017 I hope RC spends some of their profits on a more user friendly website. I've been trying for over 30 minutes to research and plan a new cruise. No matter what link I click on (find a cruise or book now or search by ship) on RC website the page comes up blank. I even signed in thinking that would help but it didn't. It's so frustrating using their website. My browser is Safari, I don't seem to have any issues with other websites. For now I just give up. I've sailed on five or six cruise lines in the last two years and RCL/Celeb have the most hilariously terrible websites of them all. The company obviously doesn't need a good website to fill ships and they don't care enough to fix it. That kind of attitude has to come from the top down. Link to comment Share on other sites More sharing options...
Johnamac123 Posted August 4, 2017 #42 Share Posted August 4, 2017 I hope RC spends some of their profits on a more user friendly website. I've been trying for over 30 minutes to research and plan a new cruise. No matter what link I click on (find a cruise or book now or search by ship) on RC website the page comes up blank. I even signed in thinking that would help but it didn't. It's so frustrating using their website. My browser is Safari, I don't seem to have any issues with other websites. For now I just give up. How do they stay in business? VERY Profitably. Their shareholders are very happy. However, you'd think they could get their IT issues resolved...... Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 4, 2017 #43 Share Posted August 4, 2017 I'm just the opposite. I'd rather book online, with a properly working system, of course. Have you booked many Star Class suites? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 4, 2017 #44 Share Posted August 4, 2017 How do they stay in business? VERY Profitably. Their shareholders are very happy. However, you'd think they could get their IT issues resolved...... But is there a compelling reason to do so? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
Sailor_Sally Posted August 4, 2017 #45 Share Posted August 4, 2017 Worst website ever ! The only way I can check prices is on my Samsung tablet . Link to comment Share on other sites More sharing options...
Johnamac123 Posted August 4, 2017 #46 Share Posted August 4, 2017 But is there a compelling reason to do so? Sent from my HTC One_M8 using Forums mobile app I guess if profitability continues, probably not a huge priority. It just seems like such a dysfunctional issue considering so many of their clients use their websites...... Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 4, 2017 #47 Share Posted August 4, 2017 Worst website ever ! The only way I can check prices is on my Samsung tablet . No luck on a laptop or desktop? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
hapster85 Posted August 4, 2017 #48 Share Posted August 4, 2017 Have you booked many Star Class suites? Sent from my HTC One_M8 using Forums mobile app None actually. For me, the amount being spent doesn't matter, it's the being on the phone. I'll always take an online option over making a call. Unless, of course, the online option keeps kicking you out. Which was the case when I tried to book 4 cabins together for the first leg of our B2B next summer. Website glitches made it impossible, so a call was unavoidable. Oh well, we all have our burdens to bear. Lol Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 4, 2017 #49 Share Posted August 4, 2017 None actually. For me, the amount being spent doesn't matter, it's the being on the phone. I'll always take an online option over making a call. Unless, of course, the online option keeps kicking you out. Which was the case when I tried to book 4 cabins together for the first leg of our B2B next summer. Website glitches made it impossible, so a call was unavoidable. Oh well, we all have our burdens to bear. Lol See, I've never booked more than two cabins. If I had to, I'd either call my TA, or call Royal. To many variables Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
starfish216 Posted August 4, 2017 Author #50 Share Posted August 4, 2017 Thanks for the suggestion to clear cookies! Clearing cookies on my Mac did the job. It's one of those things I forget to do once in a while. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now