Peanut16 Posted November 28, 2017 #1 Share Posted November 28, 2017 Hi everyone, My family and I just came back from norwegian Breakaway that sailed out of NYC. I totally forgot to cash out 2 casino vouchers and reached out to the cruise casino rep. Even though the term and condition says ticket is void after the end of the cruise, she told me that I can give it to someone who is going on the cruise to cash it out, expiration of the ticket is usually 90 days from the ticket was issued. Does anyone have experienced same issue before and what was the resolution? Link to comment Share on other sites More sharing options...
bam1957 Posted November 28, 2017 #2 Share Posted November 28, 2017 When I forget to cash out it just goes to my room. Did you use your casino card or room key? Link to comment Share on other sites More sharing options...
fourofakind Posted November 28, 2017 #3 Share Posted November 28, 2017 Maybe post on the next roll call for the Breakaway and see if anyone local would be willing to cash in your voucher for you. Another idea- a lot of times they organize slot pulls on the roll calls maybe you can ask someone to include you in the slot pull with the vouchers? Link to comment Share on other sites More sharing options...
garycarla Posted November 28, 2017 #4 Share Posted November 28, 2017 When I forget to cash out it just goes to my room. Did you use your casino card or room key? They mentioned a voucher - TITO - ticket in, ticket out which at that point is no longer connected to anything. It is the same as cash... if you are there and can cash it out in the machine or counter. Link to comment Share on other sites More sharing options...
Paulras Posted November 28, 2017 #5 Share Posted November 28, 2017 I did that once on Jade but it was on a back to back cruise. I assumed the ticket would just be able to be cashed or put back into a machine on the 2nd cruise but it apparently becomes invalid once the cruise is over. However the casino manager was able to do something manually to get the cashier to pay me since they knew me already. We talking mega money here? Sent from my SM-G950U using Forums mobile app Link to comment Share on other sites More sharing options...
Tiggertastic Posted November 28, 2017 #6 Share Posted November 28, 2017 We had one we'd used in june and forgot so when onboard in September we went to the casino desk, they said they needed to contact Miami, they took the name, cabin and date of the june cruise. 2 days later we got a call to say it would be honoured but only because it was ours. It was only $32 so we're willing to take it as a lesson learnt but they agreed to let us have it as obc. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Peanut16 Posted November 29, 2017 Author #7 Share Posted November 29, 2017 When I forget to cash out it just goes to my room. Did you use your casino card or room key? Hi, yes I did use my casino card but it does not go to my cruise account directly. I think I remembered Carnival used the cruise card also as casino player card, but not the case with NCL. Link to comment Share on other sites More sharing options...
Peanut16 Posted November 29, 2017 Author #8 Share Posted November 29, 2017 Maybe post on the next roll call for the Breakaway and see if anyone local would be willing to cash in your voucher for you. Another idea- a lot of times they organize slot pulls on the roll calls maybe you can ask someone to include you in the slot pull with the vouchers? Good idea. I just registered as a new user in this forum so not familiar with roll call or the chat room yet. Thank you for the suggestion. Link to comment Share on other sites More sharing options...
Peanut16 Posted November 29, 2017 Author #9 Share Posted November 29, 2017 I did that once on Jade but it was on a back to back cruise. I assumed the ticket would just be able to be cashed or put back into a machine on the 2nd cruise but it apparently becomes invalid once the cruise is over. However the casino manager was able to do something manually to get the cashier to pay me since they knew me already. We talking mega money here? Sent from my SM-G950U using Forums mobile app About $160. :( Link to comment Share on other sites More sharing options...
Peanut16 Posted November 29, 2017 Author #10 Share Posted November 29, 2017 We had one we'd used in june and forgot so when onboard in September we went to the casino desk, they said they needed to contact Miami, they took the name, cabin and date of the june cruise. 2 days later we got a call to say it would be honoured but only because it was ours. It was only $32 so we're willing to take it as a lesson learnt but they agreed to let us have it as obc. Sent from my iPad using Forums I see. It's about $160 for me this time. So I would love to get it back if possible. T.T Link to comment Share on other sites More sharing options...
ssalaam85 Posted November 29, 2017 #11 Share Posted November 29, 2017 I'm on the breakaway soon and would be more than willing to take it off your hands 😉 😉 Sent from my VS501 using Forums mobile app Link to comment Share on other sites More sharing options...
Peanut16 Posted November 29, 2017 Author #12 Share Posted November 29, 2017 We had one we'd used in june and forgot so when onboard in September we went to the casino desk, they said they needed to contact Miami, they took the name, cabin and date of the june cruise. 2 days later we got a call to say it would be honoured but only because it was ours. It was only $32 so we're willing to take it as a lesson learnt but they agreed to let us have it as obc. Sent from my iPad using Forums Did you try to put it into the TITO machine before you went to the cashier desk to cash it out? Link to comment Share on other sites More sharing options...
Peanut16 Posted November 29, 2017 Author #13 Share Posted November 29, 2017 I'm on the breakaway soon and would be more than willing to take it off your hands 😉 😉 Sent from my VS501 using Forums mobile app Do you live in NYC? I will give you the incentives for doing me a favor if the vouchers can be successfully cashed out. I live in NJ. Link to comment Share on other sites More sharing options...
yankees111 Posted November 29, 2017 #14 Share Posted November 29, 2017 Book next sailing and you will be able to cash it out yourself! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare Laszlo Posted November 29, 2017 #15 Share Posted November 29, 2017 Hi everyone, My family and I just came back from norwegian Breakaway that sailed out of NYC. I totally forgot to cash out 2 casino vouchers and reached out to the cruise casino rep. Even though the term and condition says ticket is void after the end of the cruise, she told me that I can give it to someone who is going on the cruise to cash it out, expiration of the ticket is usually 90 days from the ticket was issued. Does anyone have experienced same issue before and what was the resolution? My wife and I are sailing on the BA 2-2-18, let me know if I can help Link to comment Share on other sites More sharing options...
Casino Comp Chick Posted November 29, 2017 #16 Share Posted November 29, 2017 I cashed out a few tickets about 6 or 7 months after the fact. The only thing is it has to be the same ship. I just ran it through the ticket cash out machine by the promotions desk. Link to comment Share on other sites More sharing options...
Peanut16 Posted December 1, 2017 Author #17 Share Posted December 1, 2017 My wife and I are sailing on the BA 2-2-18, let me know if I can help Hi, Do you live in NY? You can contact me at janetjeng@gmail.com. Thanks, Jane Link to comment Share on other sites More sharing options...
Rare Laszlo Posted December 1, 2017 #18 Share Posted December 1, 2017 Hi, Do you live in NY? You can contact me at janetjeng@gmail.com. Thanks, Jane Sent you an email Link to comment Share on other sites More sharing options...
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