Do I need to contact RCI to fix this?

[barbeyg]

Adventure and Anthem just went on sale for 2019 sailings. Today, not tomorrow.

 

That said, I booked Adventure for an 8 night cruise, and when I went online, the ‘ever stellar’ RCI website shows the cruise I just booked as the whole rate, not minus the credits for second passenger 50% off, to the tune of about $1300 more in cost. [emoji849]

 

Does anyone know if I now need to call to get it straightened out,or will they automatically fix it? I have print screens of what it should be.

 

 

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[Otterman34]

You should have an email copy of your booking from RCCL. If the bottom line on that is incorrect, call them immediately.

[Clarea]

Adventure and Anthem just went on sale for 2019 sailings. Today, not tomorrow.

 

That said, I booked Adventure for an 8 night cruise, and when I went online, the ‘ever stellar’ RCI website shows the cruise I just booked as the whole rate, not minus the credits for second passenger 50% off, to the tune of about $1300 more in cost. [emoji849]

 

Does anyone know if I now need to call to get it straightened out,or will they automatically fix it? I have print screens of what it should be.

I'd call. You can call the 24-hr number now, press the button to make a new booking, and they should be able to help.

[barbeyg]

You should have an email copy of your booking from RCCL. If the bottom line on that is incorrect, call them immediately.

 

 

 

For some reason, they never send the invoice unless I call them to push it out.

 

However, I just called them, and they fixed it.

 

Thank you for the reply. [emoji846]

 

 

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[Clarea]

For some reason, they never send the invoice unless I call them to push it out.

 

However, I just called them, and they fixed it.

 

Thank you for the reply. [emoji846]

 

Sending the invoice used to be automatic, now you have to request it. I think they don't want us to have anything in writing when their website makes a "mistake". Glad everything worked out for you.

[barbeyg]

Sending the invoice used to be automatic, now you have to request it. I think they don't want us to have anything in writing when their website makes a "mistake". Glad everything worked out for you.

 

 

 

Thanks, Bob. [emoji846] I always printscreen the invoice after making my deposit. I figure I have a bit of proof that way.

 

 

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[nelblu]

For some reason, they never send the invoice unless I call them to push it out.

 

However, I just called them, and they fixed it.

 

Thank you for the reply. [emoji846]

 

 

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I get mine automatically as an attachment to the confirmation e-mail.

[Tin can]

Sending the invoice used to be automatic, now you have to request it. I think they don't want us to have anything in writing when their website makes a "mistake". Glad everything worked out for you.

 

 

 

That’s interesting Bob.

 

I booked an Anthem cruise for 2019 quite recently and got the invoice sent without asking so perhaps us in the UK are unaffected.

 

Clearly not having access to price drops has its benefits [emoji23]

 

 

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[Clarea]

That’s interesting Bob.

 

I booked an Anthem cruise for 2019 quite recently and got the invoice sent without asking so perhaps us in the UK are unaffected.

 

Clearly not having access to price drops has its benefits [emoji23]

What is a price drop?;)

[soremekun]

#ceobonus

 

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[pann]

The same happened to me. I called and they fixed it. I also had to call for an invoice to be sent on our Adventurer cruise

 

 

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