tjsttng Posted December 24, 2017 #51 Share Posted December 24, 2017 It’s not chocolate fondant, it’s actual chocolate. If it comes frozen, they probably wrap the cake in cardboard to keep the chocolate safe. I think maybe they are supposed to finish the cake on board, because the flowers in the site pic are made out of blown sugar which is extremely fragile and can’t be frozen. I don’t think I’ve ever seen blown sugar flowers on any ship actually. It is cardboard and was not frozen. No way near the picture it show. I will not do it again. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Thorben-Hendrik Posted December 25, 2017 #52 Share Posted December 25, 2017 Yet another RCI money scam.... 🙄 Link to comment Share on other sites More sharing options...
Cruzin-K Posted January 3, 2018 #53 Share Posted January 3, 2018 Wow. That cake was truly awful, even worse than what I got see my thread here - pics are towards the end https://boards.cruisecritic.com/showthread.php?t=2472321 https://boards.cruisecritic.com/showpost.php?p=52866173&postcount=57 I have another birthday coming up, and I REALLY want a nice cake. I miss the old cakes they used to have. They were more plain, but still looked nice and were SO yummy. This one tasted just sort of blah. I'm going to talk to the Head Waiter, or maybe Maitre'd early in the cruise and see what they can do for me. I don't mind paying for the cake - I just don't want it to look like crap. Link to comment Share on other sites More sharing options...
DaNana Posted January 3, 2018 #54 Share Posted January 3, 2018 Actually we shared our Anniversary cake with 8 people. It is marzipan and very tasty. They do a piece of cake or such for a birthday but we wanted something for the entire table. We were happy with it and would do it again. Beauty of decorating is in the eye of the beholder. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
muladybug Posted January 3, 2018 Author #55 Share Posted January 3, 2018 Wow. That cake was truly awful, even worse than what I got see my thread here - pics are towards the end https://boards.cruisecritic.com/showthread.php?t=2472321 https://boards.cruisecritic.com/showpost.php?p=52866173&postcount=57 I have another birthday coming up, and I REALLY want a nice cake. I miss the old cakes they used to have. They were more plain, but still looked nice and were SO yummy. This one tasted just sort of blah. I'm going to talk to the Head Waiter, or maybe Maitre'd early in the cruise and see what they can do for me. I don't mind paying for the cake - I just don't want it to look like crap. Wow, your cake looked much better than the one I got. If I had gotten something like what you got, I wouldn't have complained. Thanks for sharing your experience. Link to comment Share on other sites More sharing options...
DirtyDawg Posted January 3, 2018 #56 Share Posted January 3, 2018 sorry about that....I forgot that deleting pics from Photobucket breaks the link. I don't know why you complained about the cake, it is clearly a milestone birthday cake............ ...... for a one year old. Glad you got a refund. Link to comment Share on other sites More sharing options...
elkaybee Posted February 7, 2018 #57 Share Posted February 7, 2018 Thanks so much for sharing your experience! I was just about to order the cake but thought I should check CC first. Link to comment Share on other sites More sharing options...
cruiseangel11 Posted February 7, 2018 #58 Share Posted February 7, 2018 I ordered a birthday cake for my son for our cruise in March on Harmony. Same one. I can't seem to see the pictures of the cake you received :( Now I'm worried my cake will be a joke Link to comment Share on other sites More sharing options...
muladybug Posted February 7, 2018 Author #59 Share Posted February 7, 2018 I ordered a birthday cake for my son for our cruise in March on Harmony. Same one. I can't seem to see the pictures of the cake you received :( Now I'm worried my cake will be a joke Did you try scrolling up a bit? The pics are gone from the first page, but I reposted them (post 46). Link to comment Share on other sites More sharing options...
Ambermark Posted February 7, 2018 #60 Share Posted February 7, 2018 Oh no :( sorry your cake was so poor, such a shame when you ordered something special. Hope rccl make it up to you somehow and you can all laugh about it one day. Link to comment Share on other sites More sharing options...
Rocknie Posted August 1, 2018 #61 Share Posted August 1, 2018 My DW is celebrating her 65th birthday on December 31st. We always have a special party at a special location. This year we are celebrating her birthday onboard the Harmony of the Sea. With this being a milestone birthday... I want everything to be perfect... including the cake! Having read too many stories similar to OP's post... I decided I was not going to take a chance with the cake being less than perfect. I researched many bakeries in Ft. Lauderdale and find one which, surpassed all of my expectations! The bakeries pictures of their cakes were beautiful plus they have received many excellent comments from past customers. The bakery surpassed my expectations in two ways: 1) They package the cake for travel. Using a special container (including a small piece of dry ice) to protect and keep the cake frozen until it's opened. 2)The final caveat I discovered the bakery will deliver the cake to the hotel we are staying at the night before our cruise! Once I found all the information... I called RCCL guest services to check if I would be allowed to take the cake onboard our ship. I was told there would be no problem! One big item √'d off the birthday party list!!! Link to comment Share on other sites More sharing options...
Rare LMaxwell Posted August 1, 2018 #62 Share Posted August 1, 2018 I called RCCL guest services to check if I would be allowed to take the cake onboard our ship. I was told there would be no problem! You should get that in writing...... Link to comment Share on other sites More sharing options...
Rare ReneeFLL Posted August 2, 2018 #63 Share Posted August 2, 2018 Same thing happened to us. My mom ordered an anniversary cake for us. It also didn't look like the photo. It was just a cake covered in icing and didn't taste good at all and was very dry. Link to comment Share on other sites More sharing options...
panzafit Posted August 2, 2018 #64 Share Posted August 2, 2018 We just ordered a celebration cake in April for a friends birthday. Ours looked just like the picture and was the best dessert we had that week. It was very moist and chocolately. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 2, 2018 #65 Share Posted August 2, 2018 Free Anniversary cakes on Oasis Sent from my SM-G965U using Tapatalk Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted August 2, 2018 #66 Share Posted August 2, 2018 Free Anniversary cakes on Oasis Sent from my SM-G965U using Tapatalk And just how did Royal know you were celebrating an anniversary? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 2, 2018 #67 Share Posted August 2, 2018 And just how did Royal know you were celebrating an anniversary? Sent from my iPhone using Forums When we were on in January, several people asked when were we coming back. I told them mid June for our anniversary. It's also a question on our booking if I recall correctly. Sent from my SM-G965U using Tapatalk Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted August 2, 2018 #68 Share Posted August 2, 2018 When we were on in January, several people asked when were we coming back. I told them mid June for our anniversary. It's also a question on our booking if I recall correctly. Sent from my SM-G965U using Tapatalk Hum ... does that question come from your TA or Royal? I don’t recall Next Cruise asking. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 2, 2018 #69 Share Posted August 2, 2018 Hum ... does that question come from your TA or Royal? I don’t recall Next Cruise asking. Sent from my iPhone using Forums Really don't recall Sent from my SM-G965U using Tapatalk Link to comment Share on other sites More sharing options...
ownedbypets Posted August 2, 2018 #70 Share Posted August 2, 2018 Really don't recall Sent from my SM-G965U using Tapatalk Were you in a suite? Star class? Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted August 2, 2018 #71 Share Posted August 2, 2018 Were you in a suite? Star class? I believe they are Pinnacle Link to comment Share on other sites More sharing options...
ownedbypets Posted August 2, 2018 #72 Share Posted August 2, 2018 I believe they are Pinnacle Thanks. The picture looks like it is in the suite lounge and I got excited because we are in a suite for our 30th anniversary and I would love to do something like this! Link to comment Share on other sites More sharing options...
CruiseGal999 Posted August 2, 2018 #73 Share Posted August 2, 2018 We just got off the Serenade of the Seas where our party celebrated a milestone birthday. We had pre-ordered a gorgeous birthday cake thru Royal Caribbean's 'Royal Gifts' to be presented at our table. Imagine my surprise and disappointment when the beautifully decorated, fondant wrapped chocolate cake I ordered on-line was substituted by an ordinary chocolate cake that looked to be decorated by a 12 year old. I did mention this to the head waiter at the time and spoke with post guest relations when I came home. (they are looking into the matter and I am supposed to get a refund) But it was all about presentation and this was a big dud. Next time I'll just have them stick a candle in one of their amazing nightly desserts. :D THIS IS NOT A RANT! Just a precaution to others that what is shown on the website may not be what is actually served. The ship had orders to present a chocolate birthday cake. I fault 'Royal Gifts' for misleading. The chocolate cake was still delicious. Just not what I had ordered and expected. I wonder whether this just may be a one-time mistake or the norm. Here is what we ordered and here is what we got: I can't open the photos. I guess it's my computer because everyone who has posted seems to have been able to open them. Anyone have idea how I can open them? Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted August 2, 2018 #74 Share Posted August 2, 2018 Thanks. The picture looks like it is in the suite lounge and I got excited because we are in a suite for our 30th anniversary and I would love to do something like this!Yes it was the Suite lounge. We ended up with both on the same night. There was a lot of sharing. We sailed Oasis a lot both prior and after we became Pinnacle. The suite lounge Concierges are the ones that can/will/may make it happen. Good luck. Sent from my SM-G965U using Tapatalk Link to comment Share on other sites More sharing options...
ownedbypets Posted August 2, 2018 #75 Share Posted August 2, 2018 Yes it was the Suite lounge. We ended up with both on the same night. There was a lot of sharing. We sailed Oasis a lot both prior and after we became Pinnacle. The suite lounge Concierges are the ones that can/will/may make it happen. Good luck. Sent from my SM-G965U using Tapatalk Just out of curiosity did you sail on Oasis in May 2017? You look familiar. Link to comment Share on other sites More sharing options...
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