jagsfan Posted March 22, 2018 #1 Share Posted March 22, 2018 Has anyone used the Mobile Pass app lately? I tried last time I was on RCI when it was pretty new it wouldn’t load. I had everything stored including passport numbers and followed instructions to put in terminal number when we docked back in Pt Everglades. It wouldn’t let me do it and I flat forgot to try on Princess last year. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
truffles2 Posted March 22, 2018 #2 Share Posted March 22, 2018 It has been successful for us. The last time we used it was in January. Link to comment Share on other sites More sharing options...
Biker19 Posted March 23, 2018 #3 Share Posted March 23, 2018 The app does not ask for terminal number - just port, which for now it's only PE. Link to comment Share on other sites More sharing options...
Snit13 Posted March 23, 2018 #4 Share Posted March 23, 2018 Someone who is cruising in May asked me about Mobile Pass. Where do you find information on this? Does it work with all brands of smart phones? Link to comment Share on other sites More sharing options...
Biker19 Posted March 23, 2018 #5 Share Posted March 23, 2018 Look for it in the App Store for either iOS or Android. No, it doesn’t work with Blackberry nor any other obscure OS. Link to comment Share on other sites More sharing options...
link99 Posted March 23, 2018 #6 Share Posted March 23, 2018 So we just got off freedom Last Saturday 3-17. The first thing we noticed that was strange is Rccl did not give out the Custom declaration forms on the ship as they usually do towards the end of the cruise. We went to guest relations and asked about it. They Said they were not needed anymore and they did not have them. Hum, ok we shall see. So in the morning we went to disembark,I started up the Mobile pass filled it out for Port Everglades. And tried to submit but it would not go through. Tried several times. It would not work. I said oh great we are gonna be stuck filling it out inside. So we did the self disembark. Carried all our stuff off. Got in line for customs. Went to customs officer,showed our passports. He looked at them then at us and said welcome home and on we went. No paper work,no questions on anything to declare. No questions at all. So has something changed? No complaints that was the fastest we have ever been through customs. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
denamo Posted March 23, 2018 #7 Share Posted March 23, 2018 Something I discovered when trying to connect to Mobile Pass in the terminal was to disconnect my WiFi and just use my network. My phone seems to have issues in airports also. When I turn off WiFi, then I have no problems connecting. I realize I will use more of my own data that way. Link to comment Share on other sites More sharing options...
jamesr3939 Posted March 23, 2018 #8 Share Posted March 23, 2018 CBP has done away with the form unless you have something to declare. If you don't then you don't have to fill it out any longer. Link to comment Share on other sites More sharing options...
dacsmom Posted March 23, 2018 #9 Share Posted March 23, 2018 So we just got off freedom Last Saturday 3-17. The first thing we noticed that was strange is Rccl did not give out the Custom declaration forms on the ship as they usually do towards the end of the cruise. We went to guest relations and asked about it. They Said they were not needed anymore and they did not have them. Hum, ok we shall see. So in the morning we went to disembark,I started up the Mobile pass filled it out for Port Everglades. And tried to submit but it would not go through. Tried several times. It would not work. I said oh great we are gonna be stuck filling it out inside. So we did the self disembark. Carried all our stuff off. Got in line for customs. Went to customs officer,showed our passports. He looked at them then at us and said welcome home and on we went. No paper work,no questions on anything to declare. No questions at all. So has something changed? No complaints that was the fastest we have ever been through customs. Sent from my iPad using Forums Customs forms are no longer needed, the last one I filled out was in 2016 I think. It is much faster through customs without people trying to dig out or fill out forms while in line. Link to comment Share on other sites More sharing options...
link99 Posted March 23, 2018 #10 Share Posted March 23, 2018 Customs forms are no longer needed, the last one I filled out was in 2016 I think. It is much faster through customs without people trying to dig out or fill out forms while in line. Thanks 2016 was the last time we cruised so this was new to us. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Sittin'OnTheDock Posted March 23, 2018 #11 Share Posted March 23, 2018 Someone who is cruising in May asked me about Mobile Pass. Where do you find information on this? Does it work with all brands of smart phones? Here's the link: https://www.cbp.gov/travel/us-citizens/mobile-passport-control It's easy to do. You just scan your passport and make sure it is correct. The first time I scanned my passport, I was a little shaky and it added some extra characters. Just check your scan...you will like it. Link to comment Share on other sites More sharing options...
jagsfan Posted March 23, 2018 Author #12 Share Posted March 23, 2018 Something I discovered when trying to connect to Mobile Pass in the terminal was to disconnect my WiFi and just use my network. My phone seems to have issues in airports also. When I turn off WiFi, then I have no problems connecting. I realize I will use more of my own data that way. I’ll try that this time. What’s the fun in having a new toy if you can’t play with it! B Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Biker19 Posted March 23, 2018 #13 Share Posted March 23, 2018 Something I discovered when trying to connect to Mobile Pass in the terminal was to disconnect my WiFi and just use my network. My phone seems to have issues in airports also. When I turn off WiFi, then I have no problems connecting. That's because it connects to some WiFi which does not have a proper internet connection (like the ship or "free" airport one - both of which may need a login before it works). So when you disable WiFi, you get a proper internet connection via cell data. Link to comment Share on other sites More sharing options...
winslow050 Posted March 23, 2018 #14 Share Posted March 23, 2018 So we just got off freedom Last Saturday 3-17. The first thing we noticed that was strange is Rccl did not give out the Custom declaration forms on the ship as they usually do towards the end of the cruise. We went to guest relations and asked about it. They Said they were not needed anymore and they did not have them. Hum, ok we shall see. So in the morning we went to disembark,I started up the Mobile pass filled it out for Port Everglades. And tried to submit but it would not go through. Tried several times. It would not work. I said oh great we are gonna be stuck filling it out inside. So we did the self disembark. Carried all our stuff off. Got in line for customs. Went to customs officer,showed our passports. He looked at them then at us and said welcome home and on we went. No paper work,no questions on anything to declare. No questions at all. So has something changed? No complaints that was the fastest we have ever been through customs. Sent from my iPad using Forums We were on the same cruise, doing walk off, going to use the mobile passport , when we got to the terminal we were told that the mobile passport line would not be open till after 7am Link to comment Share on other sites More sharing options...
winslow050 Posted March 23, 2018 #15 Share Posted March 23, 2018 The app does not ask for terminal number - just port, which for now it's only PE. When we got off the Freedom on March 17th. the app now has terminal numbers to put in Link to comment Share on other sites More sharing options...
Biker19 Posted March 23, 2018 #16 Share Posted March 23, 2018 When we got off the Freedom on March 17th. the app now has terminal numbers to put in Must be a very new addition to the app - don't understand why they would need that. Folks on the ship may not even know the terminal number. Link to comment Share on other sites More sharing options...
jamesr3939 Posted March 23, 2018 #17 Share Posted March 23, 2018 Customs forms are no longer needed, the last one I filled out was in 2016 I think. It is much faster through customs without people trying to dig out or fill out forms while in line. You might find people still passing them out. We flew back from Hong Kong in November and they gave them to us on the plane. But we never filled them out as we had nothing to declare and it wasn't a problem when we cleared at SFO. It's all about the federal paper reduction act. Link to comment Share on other sites More sharing options...
Snit13 Posted March 23, 2018 #18 Share Posted March 23, 2018 Here's the link: https://www.cbp.gov/travel/us-citizens/mobile-passport-control It's easy to do. You just scan your passport and make sure it is correct. The first time I scanned my passport' date=' I was a little shaky and it added some extra characters. Just check your scan...you will like it.[/quote'] Thank You for your prompt response. I will forward the link. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted March 24, 2018 #19 Share Posted March 24, 2018 CBP has done away with the form unless you have something to declare. If you don't then you don't have to fill it out any longer. Only true in some ports. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted March 24, 2018 #20 Share Posted March 24, 2018 Must be a very new addition to the app - don't understand why they would need that. Folks on the ship may not even know the terminal number. The departure video on your stateroom. TV gives you a terminal number to plug in. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted March 24, 2018 #21 Share Posted March 24, 2018 Customs forms are no longer needed, the last one I filled out was in 2016 I think. It is much faster through customs without people trying to dig out or fill out forms while in line. Only in some ports. Obviously, ports that allow electronic forms (which is what this theeas is all about) will require paper forms if you don’t fill it out electronically. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
NewSalt Posted March 24, 2018 #22 Share Posted March 24, 2018 Just off Serenade in Port Everglades two weeks ago. Downloaded the mobile app while on board. I didn't scan my passport but just entered the passport numbers. When we docked, I used my data to enter the information for that cruise. I believe the information about departure times and lounges included the terminal number. After we retrieved our luggage, we asked one of the terminal employees where the line was for the mobile app, and she checked the app and directed us. There were only two or three people in the app line and we were out the door in minutes. Link to comment Share on other sites More sharing options...
mslaabs Posted March 24, 2018 #23 Share Posted March 24, 2018 Just off Serenade in Port Everglades two weeks ago. Downloaded the mobile app while on board. I didn't scan my passport but just entered the passport numbers. When we docked, I used my data to enter the information for that cruise. I believe the information about departure times and lounges included the terminal number. After we retrieved our luggage, we asked one of the terminal employees where the line was for the mobile app, and she checked the app and directed us. There were only two or three people in the app line and we were out the door in minutes. Not familiar with the benefits of using the app. Since forms are no longer needed, what is the difference between the app line and the regular line? Link to comment Share on other sites More sharing options...
Rare L1211 Posted March 24, 2018 #24 Share Posted March 24, 2018 Just off Serenade in Port Everglades two weeks ago. Downloaded the mobile app while on board. I didn't scan my passport but just entered the passport numbers. When we docked, I used my data to enter the information for that cruise. I believe the information about departure times and lounges included the terminal number. After we retrieved our luggage, we asked one of the terminal employees where the line was for the mobile app, and she checked the app and directed us. There were only two or three people in the app line and we were out the door in minutes. So I've Downloaded the app and scanned the family passports. Honestly not sure how to use it though! If I'm reading your post correctly I just add my ship's arrival info then show it at customs from a mobile app line? We're sailing from Fort Lauderdale Saturday. Is that port Everglades? Just returned from a short spring break cruise with my oldest in Miami and learned it was not in use there. Thanks from the newbie!! Link to comment Share on other sites More sharing options...
Rare L1211 Posted March 24, 2018 #25 Share Posted March 24, 2018 Not familiar with the benefits of using the app. Since forms are no longer needed, what is the difference between the app line and the regular line? I've downloaded it and added passports but kinda wondering the same thing!! Thank you for asking! Link to comment Share on other sites More sharing options...
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