Elizabetho55 Posted April 11, 2018 #1 Share Posted April 11, 2018 After booking our last 4 cruises we received an email from Viking with gift options from which we could choose. Does anyone know if they’re still doing this or has that program been discontinued? I wanted to get more packing cubes. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
CharTrav Posted April 11, 2018 #2 Share Posted April 11, 2018 As far as I know it's still on. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
nancyshaw Posted April 11, 2018 #3 Share Posted April 11, 2018 do you have to have 4 booked?.... Link to comment Share on other sites More sharing options...
Elizabetho55 Posted April 11, 2018 Author #4 Share Posted April 11, 2018 do you have to have 4 booked?.... No. We had booked 2 cruises prior to the 4 (6 altogether) when they first offered the gifts. I don’t know if that was when the program started or if you get a gift after 2 cruises. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
nancyshaw Posted April 11, 2018 #5 Share Posted April 11, 2018 ok...well something to look forward to.... Link to comment Share on other sites More sharing options...
geffric Posted April 11, 2018 #6 Share Posted April 11, 2018 Just got them 2 weeks ago..so you can call Viking and ask.btw I love the packing cubes too.. Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted April 11, 2018 #7 Share Posted April 11, 2018 The gift is for returning guests, so, after your first cruise--and until they terminate the program-- you will be receiving the e-mail prior to each cruise we have booked. Moreover, the gift is per passenger and not per cabin. The inventory does change over time. I'm a fan of the set of 3 mesh bags because they help me keep the smaller stuff organized without adding much weight--and are nicer looking than ziplock bags. Link to comment Share on other sites More sharing options...
SantaFe1 Posted April 11, 2018 #8 Share Posted April 11, 2018 We are going on our second cruise in May, with another booked for January. We got our travel documents with two more red luggage tags, which we don’t really need. Do we get the gift on top of the tags? When do they send you the email. I’d like some packing cubes! Link to comment Share on other sites More sharing options...
Elizabetho55 Posted April 11, 2018 Author #9 Share Posted April 11, 2018 We are going on our second cruise in May, with another booked for January. We got our travel documents with two more red luggage tags, which we don’t really need. Do we get the gift on top of the tags? When do they send you the email. I’d like some packing cubes! The tags aren’t a gift as Viking wants you to use them every time. Therefore, they send you a new set with each booking. The gifts are nice. They have packing cubes, a blanket, an electrical converter for plugs and some other things I can’t remember. We are a couple months away from our next trip and haven’t received the email yet. Hopefully, they haven’t discontinued it. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
KathyA Posted April 11, 2018 #10 Share Posted April 11, 2018 Send them an email. I did and they sent me a gift list. I chose the packing cubes and got them two weeks later. Link to comment Share on other sites More sharing options...
Chi630cruiser Posted April 11, 2018 #11 Share Posted April 11, 2018 Yes, the gifts are for returning Viking passengers and they are still running the program. We just received our "gift email," which arrived about 60 days ahead of embarkation. Sent from my XT1096 using Forums mobile app Link to comment Share on other sites More sharing options...
SantaFe1 Posted April 12, 2018 #12 Share Posted April 12, 2018 Send them an email. I did and they sent me a gift list. I chose the packing cubes and got them two weeks later. Thanks for the suggestion. I emailed them, and within 24 hours they sent the online catalogue and I ordered our things! Link to comment Share on other sites More sharing options...
nancyshaw Posted April 12, 2018 #13 Share Posted April 12, 2018 amazing...cant wait to do our first Viking O cruise. Link to comment Share on other sites More sharing options...
moatenote Posted April 14, 2018 #14 Share Posted April 14, 2018 We leave for our second Viking Ocean cruise in 3 1/2 weeks and haven't received any gifts. Please let me know what email address you used to ask them about the gifts. Link to comment Share on other sites More sharing options...
SantaFe1 Posted April 14, 2018 #15 Share Posted April 14, 2018 I wrote to tellus@vikingcruises.com. They have been helpful with many things. Link to comment Share on other sites More sharing options...
moatenote Posted April 14, 2018 #16 Share Posted April 14, 2018 I wrote to tellus@vikingcruises.com. They have been helpful with many things. Thank you very much, Santa Fe, I just wrote Viking at this email address---hope to report good news soon! Link to comment Share on other sites More sharing options...
Elizabetho55 Posted April 15, 2018 Author #17 Share Posted April 15, 2018 I wrote to Tellus@vikingcruises and they responded within 24 hours. At the 60 day mark we will receive and email with gift selections. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
doglover3 Posted April 16, 2018 #18 Share Posted April 16, 2018 I wrote to Tellus@vikingcruises and they responded within 24 hours. At the 60 day mark we will receive and email with gift selections. Sent from my iPhone using Forums Thanks for checking and reporting back. We are also just a little over 60 days out, so I'll be watching for that email! :) Link to comment Share on other sites More sharing options...
moatenote Posted April 16, 2018 #19 Share Posted April 16, 2018 Happy to report that I heard back from Viking and we will now be receiving the free gifts. Now, just hoping they get here before we go on the cruise!! I don't think we would have heard from them at all if I hadn't emailed them! Thanks to all for sharing this info! (and does anyone choose the Viking seal coins????) Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted April 17, 2018 #20 Share Posted April 17, 2018 Happy to report that I heard back from Viking and we will now be receiving the free gifts. Now, just hoping they get here before we go on the cruise!! I don't think we would have heard from them at all if I hadn't emailed them! Thanks to all for sharing this info! (and does anyone choose the Viking seal coins????) I go for the practical stuff. If I can't use it to organize the suitcase and if it isn't light-weight enough, I'm not interested. So, no coins (which will never have any collectible value), no shot glasses, no cookbooks (and no to a few more things I can't remember). Link to comment Share on other sites More sharing options...
Chi630cruiser Posted April 17, 2018 #21 Share Posted April 17, 2018 Happy to report that I heard back from Viking and we will now be receiving the free gifts. Now, just hoping they get here before we go on the cruise!! I don't think we would have heard from them at all if I hadn't emailed them! Thanks to all for sharing this info! (and does anyone choose the Viking seal coins????)You bring up a good point. To increase your chances of getting your gift email promptly, go into your account on My Viking Journey, well ahead of the 60-day mark, and verify that your email and contact information is correct. You don't want to miss out because you changed your email recently. Sent from my XT1096 using Forums mobile app Link to comment Share on other sites More sharing options...
moatenote Posted April 17, 2018 #22 Share Posted April 17, 2018 I go for the practical stuff. If I can't use it to organize the suitcase and if it isn't light-weight enough, I'm not interested. So, no coins (which will never have any collectible value), no shot glasses, no cookbooks (and no to a few more things I can't remember). Me too, Peregrina. We ordered the packing cube (although it looks very small) and the 3 mesh travel bags. Link to comment Share on other sites More sharing options...
Viking Cruises Posted April 17, 2018 #23 Share Posted April 17, 2018 Hello all, Your inquiries regarding the returning guest gift program have not gone unnoticed, and we would like to take a moment to provide some clarity below. It’s worth noting, as some of you have mentioned, that the gifts associated with our gift program are separate from the luggage tags and other items provided in our standard documents kit. The gifts referenced here, such as the packing cubes, are extended as a benefit to honor the members of our loyalty program. Here’s how the benefit works: After you complete your first cruise with us, river or ocean, you are automatically enrolled in the loyalty program. As some have stated, approximately 60 days prior to your next cruise’s embarkation, an email prompting a gift selection is delivered to each guest to which you will have 21 days to respond. We encourage you to check your spam/junk folders around this time to ensure receipt. After choosing your gift and placing your order, you will get a confirmation email; if no confirmation notification is received, your order has not gone through and we advise making your selection once more. Once you’ve received your confirmation email, you may expect your gift to arrive within three to four weeks. This program is relatively new, so gifts have only been offered to guests who’ve joined us again since November 2015. If you believe you qualify for a free gift, but haven’t received the referenced email message, you are welcome to contact us at TellUs@vikingcruises.com so that we can review your case and generate your email prompt, as needed. We appreciate the opportunity to offer an explanation and hope we’ve been successful in clearing up any misunderstanding. Kind regards, Viking Cruises Link to comment Share on other sites More sharing options...
Little Monty Posted April 17, 2018 #24 Share Posted April 17, 2018 (edited) Hello all, Your inquiries regarding the returning guest gift program have not gone unnoticed, and we would like to take a moment to provide some clarity below. It’s worth noting, as some of you have mentioned, that the gifts associated with our gift program are separate from the luggage tags and other items provided in our standard documents kit. The gifts referenced here, such as the packing cubes, are extended as a benefit to honor the members of our loyalty program. Here’s how the benefit works: After you complete your first cruise with us, river or ocean, you are automatically enrolled in the loyalty program. As some have stated, approximately 60 days prior to your next cruise’s embarkation, an email prompting a gift selection is delivered to each guest to which you will have 21 days to respond. We encourage you to check your spam/junk folders around this time to ensure receipt. After choosing your gift and placing your order, you will get a confirmation email; if no confirmation notification is received, your order has not gone through and we advise making your selection once more. Once you’ve received your confirmation email, you may expect your gift to arrive within three to four weeks. This program is relatively new, so gifts have only been offered to guests who’ve joined us again since November 2015. If you believe you qualify for a free gift, but haven’t received the referenced email message, you are welcome to contact us at TellUs@vikingcruises.com so that we can review your case and generate your email prompt, as needed. We appreciate the opportunity to offer an explanation and hope we’ve been successful in clearing up any misunderstanding. Kind regards, Viking Cruises (y)Thank you ... most appreciated(y) Edited April 17, 2018 by Little Monty duplicate Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted April 17, 2018 #25 Share Posted April 17, 2018 Hello all, Your inquiries regarding the returning guest gift program have not gone unnoticed, and we would like to take a moment to provide some clarity below. ...snip.... We appreciate the opportunity to offer an explanation and hope we’ve been successful in clearing up any misunderstanding. Kind regards, Viking Cruises One more question about the loyalty program. Is it available in all markets or only the US? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now