Montana Posted May 18, 2018 #1 Share Posted May 18, 2018 Purchased Voom Streaming Package. Unfortunately connecting in Alaskan waters is spotty at best. The concept of streaming is a myth. In addition we really had poor connections for browsing. This package was almost unusable for us. Rooms and bedding was comfortable a big plus, but the ship itself is looking tired in the public areas to us. We thought food quality in dining room was on the decline. We purchased a dining package which worked for us with Chops being their premier restaurant. We ate 3 times in this venue. We would have liked more options for vegetable sides. Link to comment Share on other sites More sharing options...
Qstrom Posted May 18, 2018 #2 Share Posted May 18, 2018 We're boarding her in September for a four night Victoria......can you tell us whether the large hot pool is still there where the gym is....? Link to comment Share on other sites More sharing options...
travelinmoma Posted May 18, 2018 #3 Share Posted May 18, 2018 I am on her next weekend. I purchased the Voom package to be able to communicate with the kid back home. Did you ask for a refund since it didn't work? On my 7 night cruise that's a lot of money to just throw away on a service that doesn't work. Link to comment Share on other sites More sharing options...
Biker19 Posted May 18, 2018 #4 Share Posted May 18, 2018 For US customers Alaskan itineraries are the one time where buying VOOM for just 24hr makes sense (on sea days). In all the ports but Victoria you'll have US based cell signal. Link to comment Share on other sites More sharing options...
Beachin2 Posted May 18, 2018 #5 Share Posted May 18, 2018 Just off Explorer a few days ago - the Sydney to Seattle trip. Has the net for all 23 days, Only lost connection for a few hours (that I know of) near the equator (no surprise there). Didn't do speed tests, but had no problem surfing or email. Remember in Alaska sometimes the mountains get in the way of the satellite line of sight, so I think your issue may be one of topography rather than ship equipment. Link to comment Share on other sites More sharing options...
Bobal Posted May 19, 2018 #6 Share Posted May 19, 2018 We were also on the TP and had the package for the whole journey and were pleasantly surprised at how well it worked so tend to agree with the above poster that it's not a problem with the equipment . There was a disclaimer printed in the compass every day saying that due to the location there may be loss of signal and refunds would not be given - not sure if this is the case for Alaska And to answer another question I'm pretty sure that hot tub was still there Link to comment Share on other sites More sharing options...
Rare CatLadyFemme Posted May 19, 2018 #7 Share Posted May 19, 2018 We are boarding next Friday. I have a few questions if you are willing to answer! 1) If I need to be able to check my email, and pull some journal articles, and maybe post a few pics online (but am not planning on streaming, skyping, etc.), was it ok for that? Or should I just cancel our packages? 2) Did you find the food menus to be different than warmer weather cruises (less cold soups and salads, for example)? 3) Anything you didn't bring that you wish you had brought? Or anything you brought that you realized you definitely did not need (or that you brought and were so thankful that you had)? 4) Favorite things you did on your cruise? 5) Any theme nights we should make to bring some accessories for? Thank you! Link to comment Share on other sites More sharing options...
MikeNTeriAZ Posted May 19, 2018 #8 Share Posted May 19, 2018 Hello CatLadyFemme, We are on the Alaska in September and I'm wondering if you have any time, could you post the Compass from the time you're on next week? The most recent Alaska ones I can find online are from 2016..a bit old. Also, if they have any dining specials like the first day out? Would be very helpful in planning. Thank you so much. I hope you have a wonderful, wonderful cruise and time! Teri Link to comment Share on other sites More sharing options...
FPP777 Posted May 21, 2018 #9 Share Posted May 21, 2018 Hello CatLadyFemme, We are on the Alaska in September and I'm wondering if you have any time, could you post the Compass from the time you're on next week? The most recent Alaska ones I can find online are from 2016..a bit old. Also, if they have any dining specials like the first day out? Would be very helpful in planning. Thank you so much. I hope you have a wonderful, wonderful cruise and time! Teri I am going June 15th. I will keep all the compasses and post them. Link to comment Share on other sites More sharing options...
MikeNTeriAZ Posted May 21, 2018 #10 Share Posted May 21, 2018 I am going June 15th. I will keep all the compasses and post them. Thank you!!! You are awesome. Have a wonderful wonderful time. :) Teri n Mike Link to comment Share on other sites More sharing options...
Rare CatLadyFemme Posted May 21, 2018 #11 Share Posted May 21, 2018 Hello CatLadyFemme, We are on the Alaska in September and I'm wondering if you have any time, could you post the Compass from the time you're on next week? The most recent Alaska ones I can find online are from 2016..a bit old. Also, if they have any dining specials like the first day out? Would be very helpful in planning. Thank you so much. I hope you have a wonderful, wonderful cruise and time! Teri I can def post compasses (and will have a live review in the forums) but will likely not be approached about deals given my food allergies. Sent from my LGL84VL using Tapatalk Link to comment Share on other sites More sharing options...
tortoisegirl Posted May 21, 2018 #12 Share Posted May 21, 2018 We're boarding her in September for a four night Victoria......can you tell us whether the large hot pool is still there where the gym is....? At least in September it was. We used it several times, and it was just us every time! Less crowded (and warmer) than using an outside one in the evening. We liked the cruise so much we're doing a repeat pacific coastal next year. Link to comment Share on other sites More sharing options...
138east Posted May 21, 2018 #13 Share Posted May 21, 2018 We're boarding her in September for a four night Victoria......can you tell us whether the large hot pool is still there where the gym is....? Yes - Explorer still has the giant hot tub in the Fitness Center. I was in it last week. Link to comment Share on other sites More sharing options...
4774Papa Posted May 21, 2018 #14 Share Posted May 21, 2018 Just off Explorer a few days ago - the Sydney to Seattle trip. Has the net for all 23 days, Only lost connection for a few hours (that I know of) near the equator (no surprise there). Didn't do speed tests, but had no problem surfing or email. Remember in Alaska sometimes the mountains get in the way of the satellite line of sight, so I think your issue may be one of topography rather than ship equipment. We were on Explorer for the 23 day transpacific and had the internet package for the entire cruise (not streaming). It worked OK when my wife used her apple lap top in our cabin, but the computers in the computer room are still on Windows 7 and desperately needed updating. Had lots of problems some days just checking email. Link to comment Share on other sites More sharing options...
maweberpa Posted May 21, 2018 #15 Share Posted May 21, 2018 Do you recall what the 2nd formal night was on this sailing? Thanks! Link to comment Share on other sites More sharing options...
socal mommy Posted May 21, 2018 #16 Share Posted May 21, 2018 We are boarding next Friday. I have a few questions if you are willing to answer!1) If I need to be able to check my email, and pull some journal articles, and maybe post a few pics online (but am not planning on streaming, skyping, etc.), was it ok for that? Or should I just cancel our packages? 2) Did you find the food menus to be different than warmer weather cruises (less cold soups and salads, for example)? 3) Anything you didn't bring that you wish you had brought? Or anything you brought that you realized you definitely did not need (or that you brought and were so thankful that you had)? 4) Favorite things you did on your cruise? 5) Any theme nights we should make to bring some accessories for? Thank you! The voom is spotty at best. We just got off the ship on Friday. It was terrible coverage and in my opinion not worth the money. The Ice Show is very good and we enjoyed it immensely. That was our favorite thing. The food in the MDR is good but not spectacular. The Windjammer was good but yes usual buffet quality. I wish we had gone to the Grille but there was 13 of us with young kids so it seemed like a waste for little ones. I have all days of the Compass I will post them later. Link to comment Share on other sites More sharing options...
z4ltw Posted May 28, 2018 #17 Share Posted May 28, 2018 I am going June 15th. I will keep all the compasses and post them. :cool: Link to comment Share on other sites More sharing options...
llecamus Posted May 28, 2018 #18 Share Posted May 28, 2018 We're boarding her in September for a four night Victoria......can you tell us whether the large hot pool is still there where the gym is....? This past September it was. Link to comment Share on other sites More sharing options...
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