MMorency Posted June 18, 2018 #1 Share Posted June 18, 2018 Does other Cruise Critic members have had problems to sign in to their Celebrity Cruises account in the past 24 hours? This is the message I get - We're unable to complete your request, so please try again later. Link to comment Share on other sites More sharing options...
T^2 Posted June 18, 2018 #2 Share Posted June 18, 2018 I was able to get in just now. Did you try using your email address as your userid? Link to comment Share on other sites More sharing options...
davekathy Posted June 18, 2018 #3 Share Posted June 18, 2018 Does other Cruise Critic members have had problems to sign in to their Celebrity Cruises account in the past 24 hours? This is the message I get - We're unable to complete your request, so please try again later. Welcome to CC. Nope. After reading your post I checked in and reviewed our up coming Celebrity cruises without any issues. Laptop, Windows 10, ME. Link to comment Share on other sites More sharing options...
Jordanyaya1 Posted June 18, 2018 #4 Share Posted June 18, 2018 I have had problems when using Safari. Try using another browser. Link to comment Share on other sites More sharing options...
Luvcrusn Posted June 18, 2018 #5 Share Posted June 18, 2018 For the past year there have been problems on and off. My best success on a consistent basis has been by deleting cookies, cache and browsing history, and only accessing the Celebrity site by opening an InPrivate (or Incognito) window. I have done that on Edge, IE, Chrome and Firefox. The browser I choose doesn't seem to make as much of a difference as does the InPrivate window. Good luck! Link to comment Share on other sites More sharing options...
MMorency Posted June 18, 2018 Author #6 Share Posted June 18, 2018 Thank you all and especially T^2. I needed to use my email instead and not my user name, as I did in the past. Link to comment Share on other sites More sharing options...
roytan Posted June 20, 2018 #7 Share Posted June 20, 2018 Personally I thing the Celebrity website is the worst one I ever had to use. Princess is a breeze as is Carnival and RC. Hard to find anything and it locks you out for 20 minutes at times. They really need to improve their site. Link to comment Share on other sites More sharing options...
bighairtexan Posted June 21, 2018 #8 Share Posted June 21, 2018 Agree 100% about accessing the website using an incognito browser. When I do that ... NO PROBLEMS (and you don't have to empty your cache or clear cookies by doing that). However when I try going in the "regular way" I have been having issues regularly EVERY single time for the last few weeks. Good luck. Link to comment Share on other sites More sharing options...
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