Ombud Posted October 18, 2018 #26 Share Posted October 18, 2018 56 minutes ago, skynight said: Loyalty OBC is awarded as follows: After 20 cruise credits $25 After 31 cruise credits $50 After 41 cruise credits $75 After 51 cruise credits $100 It is one credit per cabin unless the cabin mates are not related. Yes you should continue to receive the loyalty credit on every Princess cruise. Guess I'll find out next month Link to comment Share on other sites More sharing options...
swomom Posted October 18, 2018 #27 Share Posted October 18, 2018 Apologies for my ignorance, but to my knowledge, I have never received a “loyalty” OBC. And next week is my 29th cruise. I have never gotten a card in my cabin, or seen any amount credited in my cruise personalizer. Is it for every cruise? Link to comment Share on other sites More sharing options...
Princess Chatterer Posted October 19, 2018 #28 Share Posted October 19, 2018 (edited) Sail on 20 or more Princess cruises (aka Loyalty level or "Super Elite") (posted only after you are on the ship) Completion of 20 - 30 cruises $25 onboard cabin creditCompletion of 31 - 40 cruises $50 onboard cabin creditCompletion of 41 - 50 cruises $75 onboard cabin creditCompletion of 50+ cruises $100 onboard cabin creditLimited to one onboard cabin credit per family Suite Passengers and Solo Traveler benefits"Passengers who pay for and occupy a full suite (mini-suites excluded), will receive two cruise credits.Passengers who pay the single occupancy fare and travel alone in their cabin will receive two cruise credits.Passengers who pay the single supplement to occupy a full suite on their own will receive three cruise credits. "http://www.princess.com/news/article.jsp?newsArticleId=na991Each cruise credit is treated as a completed Princess Cruise for purposes of reaching Platinum (more than 5 cruises or 50 cruise days) and Elite (15 cruises or 150 cruise days) levels. Cruise credits are also used for reaching the Princess Loyalty level (aka Super Elite level)(more than 20 cruises).Suite passengers are currently being given a complimentary dinner in a specialty restaurant on embarkation night and breakfasts every morning in a specialty restaurant but the unlimited time on the Internet for Suite passengers has been dropped. Edited October 19, 2018 by Princess Chatterer Link to comment Share on other sites More sharing options...
Rare 4cats4me Posted October 19, 2018 #29 Share Posted October 19, 2018 On 7/13/2018 at 8:02 AM, skynight said: Starting with your 20th cruise credit (CrC) you will receive a Captain's Circle refundable Loyalty OBC, see chart below. It is one loyalty OBC/cabin for occupants with the same last name. Unrelated qualified occupants each receive the refundable OBC. It is automatic. CrC 20 to 31 = $25 OBC CrC 32 to 41 = $50 OBC CrC 42 to 51 = $75 OBC CrC 52 and over = $100 OBC I just completed my 20th and didn’t receive any loyalty credit. I thought it started on 21. Link to comment Share on other sites More sharing options...
Princess Chatterer Posted October 19, 2018 #30 Share Posted October 19, 2018 Your loyalty obc will appear in your ship board account after you board your 21st Princess Cruise, not before. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted October 19, 2018 #31 Share Posted October 19, 2018 48 minutes ago, Princess Chatterer said: Your loyalty obc will appear in your ship board account after you board your 21st Princess Cruise, not before. We had it showing on our travel summary within 5 days of our cruise last month. Link to comment Share on other sites More sharing options...
Pam in CA Posted October 19, 2018 #32 Share Posted October 19, 2018 I have never seen my loyalty OBC in my Personalizer. It’s always been a card in my cabin notifying me of the credit. Link to comment Share on other sites More sharing options...
wallyj Posted October 19, 2018 #33 Share Posted October 19, 2018 The loyalty OBC should now show in the Travel Summary of your cruise personalizer about 5-6 days before sail date. It is also clearly stated in the brochure available from your captain circle host on board your Princess ship outlining benefits for each level. You need to click on the link in your cruise personalizer that says Print Travel Summary and scroll to the bottom where it is usually posted. You can always check your cruise credit balance by logging into your princess account, as I believe the last website update created a 'dashboard' that displays your cruise credit balance, number of days, total of future cruise deposits and a default of $15 x each future cruise credit. $15 is the minimum you earn on sailing of 3 days or more. I believe in the past Princess sent emails to some passengers who have disembarked letting them know they could still buy a future cruise deposit, but the OBC was reduced from the amounts you would have gotten if you purchased on board. This is now easily fixed if you know someone sailing on a Princess ship as they are now allowed to purchase FCD for you but it will be charged to thier on board credit card or another personal card of that passenger. You can not have the FCD charged to the person not on board. Link to comment Share on other sites More sharing options...
caribill Posted October 19, 2018 #34 Share Posted October 19, 2018 9 hours ago, Ombud said: So customer service calls rep & states .....that there is no such thing as $$ credit for having sailed more than 21 times. As someone else pointed out, the loyalty OBC does not appear (at least not easy to find) on the Princess web site. It is no surprise that a Princess customer service rep has never heard about it. Next time ask to speak with a Captain's Circle rep. Link to comment Share on other sites More sharing options...
floridalover5623 Posted October 19, 2018 #35 Share Posted October 19, 2018 8 hours ago, memoak said: If both people have different Captain Circle account numbers you are both eligible for the credit Unfortunately, once your linked there's no way to separate, even by divorce. Link to comment Share on other sites More sharing options...
Rare geoherb Posted October 20, 2018 #36 Share Posted October 20, 2018 20 hours ago, floridalover5623 said: Unfortunately, once your linked there's no way to separate, even by divorce. A divorced couple is probably not going to book a cruise together. We've enjoyed getting the credit on our past few cruises. 1 Link to comment Share on other sites More sharing options...
floridalover5623 Posted October 20, 2018 #37 Share Posted October 20, 2018 6 hours ago, geoherb said: A divorced couple is probably not going to book a cruise together. We've enjoyed getting the credit on our past few cruises. True but wouldn't the Princess numbers stay with a person forever, divorced or not? Link to comment Share on other sites More sharing options...
ONT-CA Posted October 20, 2018 #38 Share Posted October 20, 2018 Isn't the single payment to a married couple of common name considered discrimination if two individuals who marry but retain their individual family names or even two individuals who are joined in common law each receiving the OBC? Link to comment Share on other sites More sharing options...
Rare Coral Posted October 20, 2018 #39 Share Posted October 20, 2018 I checked the day of my cruise this summer and it was not listed in my Personalizer. So it isn't always listed before the cruise. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted October 21, 2018 #40 Share Posted October 21, 2018 2 hours ago, Coral said: I checked the day of my cruise this summer and it was not listed in my Personalizer. So it isn't always listed before the cruise. Our last 4 cruises its been listed in the travel summary about a week out from sailing. Link to comment Share on other sites More sharing options...
shepp Posted October 21, 2018 #41 Share Posted October 21, 2018 (edited) On the Grand this month we didn't get the notification card in the cabin (which we had in the past), but we did get the 25 bucks. It was listed on our onboard credit tally, somewhat confusingly, as a "gift credit." I had to check at the purser's desk to be sure that's what it was. Edited October 21, 2018 by shepp Link to comment Share on other sites More sharing options...
antsp Posted October 21, 2018 #42 Share Posted October 21, 2018 On 10/19/2018 at 8:14 AM, floridalover5623 said: Unfortunately, once your linked there's no way to separate, even by divorce. We changed our home address in our Captain circle profile and it does work Link to comment Share on other sites More sharing options...
floridalover5623 Posted October 21, 2018 #43 Share Posted October 21, 2018 5 hours ago, antsp said: We changed our home address in our Captain circle profile and it does work We shall see in another 2 or 3 days. 😉 Link to comment Share on other sites More sharing options...
antsp Posted October 21, 2018 #44 Share Posted October 21, 2018 (edited) In your profile, not on the check in info. It’s worked for us on our last 3 cruises. If you are sailing within 5 days look on your cruise travel summary Edited October 21, 2018 by antsp Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted October 21, 2018 #45 Share Posted October 21, 2018 On 10/18/2018 at 11:31 PM, Colo Cruiser said: We had it showing on our travel summary within 5 days of our cruise last month. Same with us! As you said, it was in the travel summary section. Link to comment Share on other sites More sharing options...
antsp Posted October 21, 2018 #46 Share Posted October 21, 2018 5 hours ago, floridalover5623 said: We shall see in another 2 or 3 days. 😉 Don’t forget to report back, be interesting to see if it works for you too Link to comment Share on other sites More sharing options...
floridalover5623 Posted October 21, 2018 #47 Share Posted October 21, 2018 12 minutes ago, antsp said: Don’t forget to report back, be interesting to see if it works for you too I'll let you know by Wednesday or Thursday. Nothing today so far. Link to comment Share on other sites More sharing options...
antsp Posted October 21, 2018 #48 Share Posted October 21, 2018 (edited) We sail on the 3rd of Nov, so l will update if it works again Edited October 21, 2018 by antsp Link to comment Share on other sites More sharing options...
Rare Host CJSKIDS Posted October 21, 2018 #49 Share Posted October 21, 2018 2 hours ago, antsp said: We sail on the 3rd of Nov, so l will update if it works again Were the addresses changed prior to booking cruises? I’m wondering if changing the address in the Captain’s circle is enough if the address on the booking is the same. Link to comment Share on other sites More sharing options...
floridalover5623 Posted October 21, 2018 #50 Share Posted October 21, 2018 11 minutes ago, Host CJSKIDS said: Were the addresses changed prior to booking cruises? I’m wondering if changing the address in the Captain’s circle is enough if the address on the booking is the same. No it's not. I tried that last Feb & it has to be done in both places, so I hear. Whether or not it has to be changes prior to booking is yet to be seen. I'll know by this Wed or Thurs & post the results. Link to comment Share on other sites More sharing options...
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