dappledumpling Posted October 3, 2018 #1 Share Posted October 3, 2018 I have a friend trying celebrity for the first time. I told him that with the classic package (perk for go better package) that he would just need to pay the extra if he goes over the package price. This has been the case on my last few sailings. He called celebrity and they told him that if the price was above the amount covered he would have to pay full price.. Has anything changed? or just another case of shore side service misinformation. Thanks Rick Link to comment Share on other sites More sharing options...
Muffinz Posted October 3, 2018 #2 Share Posted October 3, 2018 no - you are correct if your friend orders a drink that is above the limit on the Classic package then they just pay the difference Link to comment Share on other sites More sharing options...
Paulras Posted October 3, 2018 #3 Share Posted October 3, 2018 Did he call them 2 years ago? That's when they changed it to just the difference Sent from my SM-G950U using Forums mobile app Link to comment Share on other sites More sharing options...
dappledumpling Posted October 3, 2018 Author #4 Share Posted October 3, 2018 no - you are correctif your friend orders a drink that is above the limit on the Classic package then they just pay the difference thanks for the confirmation Link to comment Share on other sites More sharing options...
awhfy Posted October 3, 2018 #5 Share Posted October 3, 2018 He can also upgrade to the premium package either prior to or during the cruise Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
rid891 Posted October 3, 2018 #6 Share Posted October 3, 2018 Does anyone know what the cost of a Standard Package Bourbon on the rocks vs a Premium Package Bourbon? Trying to figure if I should upgrade or pay as I go? Link to comment Share on other sites More sharing options...
Luvcrusn Posted October 3, 2018 #7 Share Posted October 3, 2018 Does anyone know what the cost of a Standard Package Bourbon on the rocks vs a Premium Package Bourbon? Trying to figure if I should upgrade or pay as I go? You can upgrade the package on board once you see if you're spending the more or less than the difference between the Classic and Premium daily. For our purposes, the occasional upcharge would be far less than the daily difference. Additionally, if you do upgrade the bartender from whom you make the purchase will benefit and likely remember you (which might have additional benefits). Link to comment Share on other sites More sharing options...
NantahalaCruiser Posted October 4, 2018 #8 Share Posted October 4, 2018 no - you are correctif your friend orders a drink that is above the limit on the Classic package then they just pay the difference To be clear, with the exception of those cruises that have the gratuity already included in the price of the drink, it is the difference plus 18% of the difference. For example, $12 martini would have a charge of ($12 - $9) x 1.18 = $3.54 Link to comment Share on other sites More sharing options...
rid891 Posted October 4, 2018 #9 Share Posted October 4, 2018 Thanks...looks like I'll play the wait and see game on board......the last example explained it perfectly... Link to comment Share on other sites More sharing options...
TFLG Posted October 4, 2018 #10 Share Posted October 4, 2018 Does anyone know what the cost of a Standard Package Bourbon on the rocks vs a Premium Package Bourbon? Trying to figure if I should upgrade or pay as I go? You don't get a different drink if you have the premium package unless you ask. If you just ask for a bourbon on the rocks you get Jim Beam. If you do happen to have the premium AND you ask for it you can get a better bourbon. But they don't automatically pour you premium brand. They have several premiums so prices will vary a bit if you are paying the difference. Link to comment Share on other sites More sharing options...
maxsales Posted October 4, 2018 #11 Share Posted October 4, 2018 no - you are correctif your friend orders a drink that is above the limit on the Classic package then they just pay the difference Thats the premium package not the classic. Classic go over the per drink cost and you pay the whole amount. Link to comment Share on other sites More sharing options...
jimzgoldfinch Posted October 4, 2018 #12 Share Posted October 4, 2018 Thats the premium package not the classic. Classic go over the per drink cost and you pay the whole amount. Wrong. If you have the classic drinks package, You now only pay the difference. Has been this way for a while now. Link to comment Share on other sites More sharing options...
maxsales Posted October 4, 2018 #13 Share Posted October 4, 2018 Wrong. If you have the classic drinks package, You now only pay the difference. Has been this way for a while now. Well that's nice i stand corrected. However, in the OP it says he called Celebrity and they told him the opposite which is the way it always was, so if there is a change someone better tell Celebrity. Link to comment Share on other sites More sharing options...
Luvcrusn Posted October 4, 2018 #14 Share Posted October 4, 2018 Thats the premium package not the classic. Classic go over the per drink cost and you pay the whole amount. That's no longer true. It changed over a year ago. Classic pays the difference + 18%. Link to comment Share on other sites More sharing options...
davekathy Posted October 4, 2018 #15 Share Posted October 4, 2018 Well that's nice i stand corrected. However, in the OP it says he called Celebrity and they told him the opposite which is the way it always was, so if there is a change someone better tell Celebrity. No need to tell Celebrity. Just that person that provided the OP with the incorrect info. What a surprise. :rolleyes: Link to comment Share on other sites More sharing options...
Luvcrusn Posted October 4, 2018 #16 Share Posted October 4, 2018 The shoreside personnel often aren't supplied with, or don't read and digest the latest updates to service changes like what was reflected here. They did the same when luggage valet program was brought back. I remember emailing a photo of the form that was provided aboard ship when a phone agent told me that the program was gone and never coming back. It was only after she saw the email with the date that she believed me. That's also why on Cruise Critic I've often seen people advise posters to call back and ask the question a second time. Link to comment Share on other sites More sharing options...
wpgcycler Posted October 4, 2018 #17 Share Posted October 4, 2018 The shoreside personnel often aren't supplied with, or don't read and digest the latest updates to service changes like what was reflected here. They did the same when luggage valet program was brought back. I remember emailing a photo of the form that was provided aboard ship when a phone agent told me that the program was gone and never coming back. It was only after she saw the email with the date that she believed me. That's also why on Cruise Critic I've often seen people advise posters to call back and ask the question a second time. This is why Alexa and her "children" will obviate the need for many of these jobs. Link to comment Share on other sites More sharing options...
QT911 Posted October 4, 2018 #18 Share Posted October 4, 2018 FYI - depending on your sail date, keep an eye out for 20% off deals. I have a 5-nights cruise coming up and it was $66.08 to upgrade from Classic to Premium. I did the math, that is about 10 premium highest priced drinks. I am sure I can drink 10 upgraded drinks in 5 days (esp I don't plan on leaving the ship on one of the dock days for long) Link to comment Share on other sites More sharing options...
rubydoobydoo Posted October 5, 2018 #19 Share Posted October 5, 2018 We only paid the difference on our cruise in 2014 so it can’t be that new Link to comment Share on other sites More sharing options...
rebeccac Posted October 5, 2018 #20 Share Posted October 5, 2018 We only paid the difference on our cruise in 2014 so it can’t be that new On our Thanksgiving 2016 cruise, we had the classic package and we had to pay the full amount if the drink was over the limit. Our friends had the premium package and they only had to pay the difference. It is nice to hear that the policy has changed. Happiness!! Link to comment Share on other sites More sharing options...
Paulras Posted October 5, 2018 #21 Share Posted October 5, 2018 We only paid the difference on our cruise in 2014 so it can’t be that newYou must have had the premium package. That's always been "pay the difference". Classic was pay the full price until about a year and a half ago. Now they're both pay the difference. Sent from my SM-G950U using Forums mobile app Link to comment Share on other sites More sharing options...
Luvcrusn Posted October 5, 2018 #22 Share Posted October 5, 2018 On our Thanksgiving 2016 cruise, we had the classic package and we had to pay the full amount if the drink was over the limit. Our friends had the premium package and they only had to pay the difference. It is nice to hear that the policy has changed. Happiness!! It changed early last year. Sent from my SM-G930V using Forums mobile app Link to comment Share on other sites More sharing options...
grandgeezer Posted October 5, 2018 #23 Share Posted October 5, 2018 We only paid the difference on our cruise in 2014 so it can’t be that new It appears, after much searching, Celebrity didn't introduce drink packages until 2015 and paying the difference wasn't an option. We were on the Silhouette in December 2016 and it still wasn't an option. Maybe it was different for uk residents. Link to comment Share on other sites More sharing options...
Iamthesea Posted October 5, 2018 #24 Share Posted October 5, 2018 Thats the premium package not the classic. Classic go over the per drink cost and you pay the whole amount. On our Thanksgiving 2016 cruise, we had the classic package and we had to pay the full amount if the drink was over the limit. Our friends had the premium package and they only had to pay the difference. It is nice to hear that the policy has changed. Happiness!! Apparently, it's not just shoreside that doesn't get the updates. We had a bartender on the aft of the Eclipse that insisted we pay the whole amount for a drink of the day that was not included in the Classic package. We passed! Link to comment Share on other sites More sharing options...
jagoffee Posted October 5, 2018 #25 Share Posted October 5, 2018 It appears, after much searching, Celebrity didn't introduce drink packages until 2015 and paying the difference wasn't an option. We were on the Silhouette in December 2016 and it still wasn't an option. Maybe it was different for uk residents. The Celebrity Drink packages were introduced closer to 2010/2011. The also had the 123 promotions which included the Classic drink package as one of the options. Unless you are suggesting that Celebrity had the drink packages, but residents of the U.K. or Australia were not allowed to purchase them until 2015. That would be very strange. Time to expand your research options. You can Google “when did Celebrity introduce their Drink Packages?” Apparently, it's not just shoreside that doesn't get the updates. We had a bartender on the aft of the Eclipse that insisted we pay the whole amount for a drink of the day that was not included in the Classic package. We passed! I know in the past the daily drink specials were not included in the Classic Drink Package, perhaps it caused some confusion? Worst case, you should have only needed to pay the difference between the limit and the regular price. (Not the special price) Link to comment Share on other sites More sharing options...
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