What would it take to get you to rebook?

[MissCheekx]

RC called us today to inform us that our cruise, leaving in 2 days, was oversold. Would we be interested in cancelling? I’m curious as to what their offer would have to be to get you to bite.

 

 

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[Ourusualbeach]

RC called us today to inform us that our cruise, leaving in 2 days, was oversold. Would we be interested in cancelling? I’m curious as to what their offer would have to be to get you to bite.

 

 

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They called us with the same situation last year. We had ,4 people in 2 cabins. They offered a 100% refund on both cabins if we moved the 4 of us into one cabin. We took the offer. They also combined all the OBC we had from both cabins and let us keep it all.

 

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[Biker19]

^+1, full refund and some other cabin would be good enough for me. If they really want you off the ship, I'd ask for at least 50% off the fare of some alternate. Whatever the offer is, it's likely to be a take it or leave it situation, since RCI knows sorta what offer people will usually take.

[Tee & Chilli]

Do you have flights and hotels to take into consideration?

[MissCheekx]

Do you have flights and hotels to take into consideration?

 

 

 

Flights, no. Hotel, yes. Tho, RC likely assumed we had to take flights into consideration.

 

 

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[caanma]

Which ship?

 

 

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[schmeed]

100% refund, 50% discount on future cruise.

[reallyitsmema]

Flights, no. Hotel, yes. Tho, RC likely assumed we had to take flights into consideration.

 

 

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So, what was the "deal of a lifetime" that you took?

[MissCheekx]

We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC.

 

 

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[reallyitsmema]

We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC.

 

 

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.Very nice! Is the OBC refundable or nonrefundable?

[MissCheekx]

.Very nice! Is the OBC refundable or nonrefundable?

 

 

 

Not sure, but we’ll use it. Drinks, gratuities, excursions and a massage. It’ll go fast!

 

 

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[reallyitsmema]

Not sure, but we’ll use it. Drinks, gratuities, excursions and a massage. It’ll go fast!

 

 

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Any leftover, you could always start your holiday shopping.

[MissCheekx]

Any leftover, you could always start your holiday shopping.

 

 

 

Very true!

 

 

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[cb at sea]

If you can change, and it would be advantageous, then do it! Otherwise...tell them this is the only time you can go....they will go to the next person in line.

[KroozFoolz]

We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC.

 

 

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Wow! 7 nights to Bermuda RT from Boston. Cabin type?

I think you done good!

[MissCheekx]

Wow! 7 nights to Bermuda RT from Boston. Cabin type?

 

I think you done good!

 

 

 

We were in a balcony on Brilliance, so they put us in a balcony on Serenade.

 

 

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[mac_tlc]

Good deal. Not a lot of folks that could cancel a 5 day cruise out of Tampa and take a 7 day one out of Boston in 3 days.

 

mac_tlc

 

 

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[KroozFoolz]

Excellent!

[MissCheekx]

Good deal. Not a lot of folks that could cancel a 5 day cruise out of Tampa and take a 7 day one out of Boston in 3 days.

 

mac_tlc

 

 

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My traveling partner works for United, so we fly standby and airfare isn’t an issue. Thankfully, the dates matched up for the vacation time I had taken.

 

 

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[schmeed]

We were booked on Brilliance, they gave us a full refund, a free cruise on Serenade leaving Sunday and $1000 OBC.

 

 

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Glad they stepped up and compensated you well!!

[molly361]

Good deal

 

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[The Fun Researcher]

They called us with the same situation last year. We had ,4 people in 2 cabins. They offered a 100% refund on both cabins if we moved the 4 of us into one cabin. We took the offer. They also combined all the OBC we had from both cabins and let us keep it all.

 

^+1, full refund and some other cabin would be good enough for me. If they really want you off the ship, I'd ask for at least 50% off the fare of some alternate. Whatever the offer is, it's likely to be a take it or leave it situation, since RCI knows sorta what offer people will usually take.

 

Just so I'm clear, are you saying that you got the cruise fare for free and they moved you to another cabin on the same cruise?

 

Dan