Costa are pretty good!

[CASPALL]

Our cruise in January  was reduced by £200 a few weeks ago so I phoned Costa and they adjusted our balance (we already paid deposit)

Today I phoned Costa again as it’s time to pay the bill. We checked the price and it had gone down again by nearly £200

No problem with Costa - they gave us the cruise at the new price - no problem. 

I just think of the money we wasted on other cruise lines in years gone by , by booking too early.

thanks Costa 

 

caryl

 

Edited October 29, 2018 by CASPALL
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[tenpin]

Well done Costa and good luck to you also.

 

We have always found Costa personal in Genoa extremely professional and very fair in dealing with it's customers, providing you clearly state your case you get a result, yes sometimes not what you wanted but always fair.

 

That should pay for a few nice extras on your forthcoming cruise. Enjoy.

Edited October 30, 2018 by tenpin
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