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Can a Travel Agent increase the Taxes/ fees higher than the cruise line


pema
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On 11/24/2018 at 1:03 PM, pema said:

Can a travel agent change the Taxes, Fees, Port Expenses from what the cruise line is charging?

Thank you....this has never happened to me before and I have done at least  25 cruises...I left an e-mail with TA and hope to hear back today ...there are 3 cabins booked all with this discrepancy showing up

i by chance noticed it as I was looking at the cruise site...

 

 

 

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  • 3 weeks later...

 

You should have your passenger confirmation that the cruise line sends out. 

There should be no charges from the TA higher than what’s on your cruise line confirmation. 

Ask  your TA to go over their statement line by line. 

The bottom lines should match. Always. 

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  • 3 weeks later...

I've seen online Travel Agents charge higher fees than the cruise line.  Much higher.  And I declined using them.  When I asked point blank what the 'fees' were, the online TA said it was what the cruise line charges for taxes and port fees.  I had already looked at the cruise line's website, and knew what it should have cost.  

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