onboard2005 Posted December 17, 2018 #1 Share Posted December 17, 2018 The price of our flights has gone down by about $40 each. I'm trying to call Princess to get the price drop and keep the seat assignments. The call keeps getting dropped. Is there a way to do this online? I want the new price and the same seats. Do I have to cancel and rebook?? Do I have to call Princess?? Thanks for any help. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted December 17, 2018 #2 Share Posted December 17, 2018 7 minutes ago, onboard2005 said: The price of our flights has gone down by about $40 each. I'm trying to call Princess to get the price drop and keep the seat assignments. The call keeps getting dropped. Is there a way to do this online? I want the new price and the same seats. Do I have to cancel and rebook?? Do I have to call Princess?? Thanks for any help. Yes go into your flights on EZ Air. Modify/cancel flights. It's very smooth to do it yourself in the personalizer but you can't keep the seats. When you modify it for anything price change/new flight etc it cancels your current booking and makes a new booking. You would have to go back in and pick your seat after making the change. Link to comment Share on other sites More sharing options...
onboard2005 Posted December 17, 2018 Author #3 Share Posted December 17, 2018 Thanks Keith. So, if I go through the modify it cancels the whole booking and I should be able to get those seats if I choose them right away. I guess a modification is actually a re-book. I wasn't sure. That's what I needed to know. I really appreciate the help. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted December 17, 2018 #4 Share Posted December 17, 2018 1 minute ago, onboard2005 said: Thanks Keith. So, if I go through the modify it cancels the whole booking and I should be able to get those seats if I choose them right away. I guess a modification is actually a re-book. I wasn't sure. That's what I needed to know. I really appreciate the help. I would think so. I have done it a few times and it will hold your current booking while you pick the new one. It will post them side by side with a fare comparison and give you the option to take the new fare or back out and leave everything the way it is. Just don't click cancel. Do the modify. I was pretty impressed how smooth it is. 😉 Link to comment Share on other sites More sharing options...
onboard2005 Posted December 17, 2018 Author #5 Share Posted December 17, 2018 UPDATE- I did the modification and also was able to choose the same seats. Saved some money! Thank you for the info! Link to comment Share on other sites More sharing options...
onboard2005 Posted December 17, 2018 Author #6 Share Posted December 17, 2018 1 minute ago, Colo Cruiser said: I would think so. I have done it a few times and it will hold your current booking while you pick the new one. It will post them side by side with a fare comparison and give you the option to take the new fare or back out and leave everything the way it is. Just don't click cancel. Do the modify. I was pretty impressed how smooth it is. 😉 Very smooth! Again, thank you! Link to comment Share on other sites More sharing options...
Colo Cruiser Posted December 17, 2018 #7 Share Posted December 17, 2018 1 minute ago, onboard2005 said: Very smooth! Again, thank you! You are welcome! You will get very frustrated trying to deal with an EZ Air issue by calling Princess. IMO Link to comment Share on other sites More sharing options...
onboard2005 Posted December 17, 2018 Author #8 Share Posted December 17, 2018 4 minutes ago, Colo Cruiser said: You are welcome! You will get very frustrated trying to deal with an EZ Air issue by calling Princess. IMO LOL!! Then I'm glad their phones aren't working!! 1 Link to comment Share on other sites More sharing options...
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